Drinks Direct Reviews

Name: Drinks Direct
Rating: 4.91

4.9 Rating 10,103 Reviews

98 %

of reviewers recommend Drinks Direct

Company Reviews

Metrics

Info

4.9

Based on 10,103 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0113 365 1000

Email:

info@drinksdirect.com

Location:

6 Rowan Trade Park, Bradford, BD4 8TQ

Drinks Direct 5 star review on 1st August 2024

Anonymous

Anonymous // 01/01/2019

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“Very easy to use and delivered on time and efficiently. Delivery cost a bit more expensive given the cost of the order as for that value most other wholesale wine merchants are free delivery”

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Posted 10 months ago

“Very Fast Delivery!!”

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Posted 10 months ago

“Accessible website which was very easy to use. Speedy dispatch and delivery, very securely packaged and high-quality product. Will happily recommend Drinks Direct.”

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Posted 10 months ago

“Very prompt delivery. Driver left goods at door. Did not ring bell. You did send an email stating you needed proof of age. interesting. John H”

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Posted 10 months ago

Dear John Hewitt, Thank you for your feedback. We are pleased to read you have received your order. However, we are sorry to read of the issue you have raised regarding the delivery of your order. A member of the customer service team has reached out to you on email, regarding the delivery of your order, as it appears from the visual records of the delivery, that your order was placed inside an open door and received in person at the delivery address. If there is any further issue regarding the delivery of your order, please advise by reply and it can be taken up with the couriers delivery depot, to take up with the driver concerned. We look forward to being of service again in the future. Kind regards, Order Processing Team Drinks Direct

Posted 10 months ago

“Superb service - placed an order for some wine on a Sunday morning, and it was delivered 10:00 on the Monday! Less than 24 hours from ordering to delivery. Price for the wine was also one of the lowest advertised on the internet. Nothing to dislike!!”

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Posted 10 months ago

“Very quick responses - I made a mistake with my debit card details and Drinks Direct contacted me quickly, not releasing my order until mistakes were rectified. I think this shows a commitment to customer security, so very happy. Well done”

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Posted 10 months ago

“Excellent website, I have ordered several times and will do again”

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Posted 10 months ago

“Very prompt and well PACKED.”

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Posted 10 months ago

“Spoke with James and he was so helpful. Organised the delivery and it arrived as planned Highly recommended”

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Posted 10 months ago

“Great service from order to delivery”

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Posted 10 months ago

“Such a rapid delivery, very impressed”

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Posted 10 months ago

“(8/10 What I order is always in stock. and again in the main delivery can be with me in two to three days.”

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Posted 10 months ago

“Item as described, very prompt delivery.”

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Posted 10 months ago

“Ordered for my stepmother's birthday. Delivered on the day specified, package intact and a VERY happy lady was there to receive it! Excellent service and the choice of flavours was great. Keeping your details for next year, if we are all still here!”

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Posted 10 months ago

“Good price and Very impressed with the fast delivery time”

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Posted 10 months ago

“Excellent”

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Posted 10 months ago

“Such a great company to do business with. I sourced a bottle from them and needed a quick delivery for a special event. Turned my order round very speedily and kept me informed via excellent communication.”

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Posted 10 months ago

“Perfect service. Quick delivery impressed with this company”

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Posted 10 months ago

“Always fast and efficient service”

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Posted 10 months ago

“First order - arrived next day. What else can I say but excellent? Will definitely order again.”

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Posted 10 months ago

Drinks Direct is rated 4.9 based on 10,103 reviews