“Really great natural dog products- I love that the ingredients are minimal and only include natural products that my dog is less likely to have issues with- they both get on great with the fish skin cubes and the fish and sweet potato bites which is switched to from supermarket gravy bones and wag treats- there’s no gluten and grains that irritate their skin! It’s perfect and the delivery has also been superb, and I love that I get a free sample with each purchase. Will definitely look to be replacing their pooch sticks next with a fewer ingredient item- can’t recommend this brand enough”
Hi Caroline! Thank you so much for your glowing review! We’re thrilled to hear your fur babies are enjoying our natural treats and that they’re helping with their skin issues. It’s wonderful to know that our minimal ingredient approach is making a positive difference for you and your dogs. We appreciate your support and can’t wait to help you find the perfect pooch sticks next time! Laura x
Hi Graham, Thank you for your fantastic feedback! We're delighted to know that you consistently enjoy our service and quality food. Your kind words inspire us to keep delivering the best for our customers. We look forward to seeing you again soon! Laura x
Hi Jess! Thank you so much for your amazing review! We're delighted to hear that your Greyhound and Labrador love our black pudding sticks.! We can't wait to see you all back in the shop soon for more wag-worthy treats! Laura x
Hi Keith! Thank you so much for your excellent review! We're delighted to hear that you found our staff to be helpful and pleasant. Your kind words mean a lot to us and motivate our team to keep providing top-notch service. We look forward to welcoming you back soon! Laura x
Hi Jayne! Thank you for your fantastic review! We’re delighted to hear that you found our ordering process easy and enjoyed our next day delivery service. Your satisfaction is our top priority, and we’re here whenever you need us! Laura x
Hi Jane! Thank you for your fantastic review! We're thrilled to hear that you experienced super speedy service and that our products are a hit with your dog. Your satisfaction means everything to us, and we look forward to serving you and your pooch again soon! Laura x
“Excellent customer service !!
I emailed to request another set of my dogs worming results,I think I must have deleted the original. And within minutes an email arrived from Dragonfly, much appreciated. And the subscription service for worming check kits is an excellent idea. They'll get done regularly now !!”
Hi AJ, Thank you for your glowing review! We’re delighted to hear that our customer service met your expectations and that you find our subscription service for worming check kits to be a great solution. It’s our pleasure to help, and we’re here for you whenever you need assistance. Laura x
“I purchased from Dragonfly for the first time recently and was very pleased with the ordering process, delivery and the dogs loved the chews! Just placed my second order now.”
Hi Victoria, Thank you for your fantastic review! We're so pleased to hear that you had a smooth ordering process and that your dogs loved the chews. Your support means the world to us, and we can't wait to serve you again with your second order! Laura x
“Our teething puppy loves the original and strawberry yak bars. Keeps her occupied for ages and they've lasted weeks! Going to be trying all the flavours!”
Thank you so much for your lovely review, Claire. It is fantastic that your puppy loves our yak bars. It's great to know they keep her occupied for so long! Laura x
“Excellent quality of products the rabbit ears (without the fur) have already made a massive difference and removed plaque from my dogs teeth!! They've only had 2!! I wish I had taken a before and after pic. They love them!! Little training treats are perfect too and they want more!! Super fast delivery. Very impressed I will definitely be ordering more!!”
Hi Joanna, Thank you for your lovely review. It is great that you can see a difference in your dogs teeth so soon. We really appreciate your kind feedback. Laura x
“Made an appointment to have both my jack Russell's nails clipped. Both my dogs are very nervous and one is absolutely terrified of having them done usually have to have her sedated the ladies there were fantastic”
Hi Susan! Thank you so much for your lovely review! We're thrilled to hear that our team was able to help your nervous pups feel more comfortable during their nail clipping. It's our goal to create a stress-free experience for all our furry friends. We really appreciate your trust in us and look forward to seeing you and your pups again soon! Laura x
Hi Joanne! Thank you for your lovely review! We’re delighted to hear that you found our staff friendly and knowledgeable. Providing excellent customer service is what we strive for, and your kind words truly inspire us. We look forward to welcoming you back soon! Laura x
Hi William! Thank you so much for your fantastic review! We're delighted to hear that you’re pleased with the quality and service. Your satisfaction is our top priority, and we truly appreciate your support. Looking forward to serving you again soon! Laura x
Hi Danielle! Thank you so much for your fantastic review! We're delighted to hear that you appreciate our selection of high-quality natural products. Your support means a lot to us and inspires us to keep offering the best! We look forward to seeing you again soon! Laura x
Hi Rachel,
Thank you for your lovely review! We're so pleased to hear that you found our site informative and our service fabulous. It’s our passion to support new puppy owners like you, and your kind words inspire us to keep doing what we love. Wishing you and your pup all the best on this exciting journey! Laura x
Hi Tina, Thank you so much for your wonderful feedback! We're delighted to hear that you consistently enjoy our customer service and the variety we offer for dogs. Your support means the world to us! Laura x
Hi Sarah! Thank you so much for your kind words! We're delighted to hear that you've been enjoying our treats for your pooch over the years. Your continued support means everything to us, and we can't wait to keep providing the best for your pooch! Laura x
Hi there! Thank you for your excellent review! We're delighted to hear that you find our products and deliveries reliable. Your satisfaction is our top priority, and we appreciate your wonderful feedback. We look forward to serving you again soon! Laura x
“So far my puppy is loving every chew we give her. There's a great mix of easy and long lasting ones. Being a Spaniel it's hard to get her to focus on one thing for long. So these are fabulous.”
Hi Julie! Thank you for your lovely review! We're thrilled to hear that your puppy is enjoying our chews and that they've been a hit, especially given her Spaniel energy! It’s our pleasure to provide a variety of options to keep her engaged. We can't wait to see what she thinks of her next chew! Laura x
“I regularly use the worm count kit for my dog as we only use natural wormers. The kit is simple and easy to use, the results are emailed through quickly.
My dog always gets a special treat with each delivery, which he loves.
I find the website easy and quick to use.”
Hi there! Thank you for your fantastic review! We're thrilled to hear that our worm count kit is making things easier for you and your pup. It’s great to know he enjoys the special treat with each delivery too! We appreciate your kind words about our website and service. We look forward to continuing to support you and your pooch in the future! Laura x
