Hi Gloria! Thank you for your fantastic review! We're so glad to hear that Stanley loves our wonky puzzles. It’s always great to know our products are bringing joy to your pup! Laura x
Hi Oliver! Thank you for your fantastic review! We're delighted to hear that our team could assist you in finding the perfect product for Charlie. It’s always our aim to help make your dog's life better. We hope he feels calm and happy with his new product! Laura x
Hi Becki! Thank you for your fantastic review! We're so glad to hear you had an amazing visit and that we could help with your new pup. We can't wait to see you back again soon. Laura x
Hi Jennifer! Thank you so much for your fantastic review! We're thrilled to hear that you prefer our natural air-dried treats for your dogs. It's our passion to provide high-quality options that pets love. Your support means the world to us! Laura x
“Lovely items, I buy the mixed bag for all my friends doggy's, wish you did cat treats too!
I get sent back for more bags of treats once they have tried them!
Thank you!”
Hi Tamsin! Thank you so much for your lovely review! We're thrilled to hear your friends’ doggies enjoy our mixed bags of treats. We totally understand the wish for cat treats – but we will defo be sticking to what we know! We appreciate your support! Laura x
“Tester packs arrived and bakes arrived really quickly and within a few minutes I was letting Gracie try them! She liked the Scottish Salmon ! But she loved the Salmon and Trout! She is such a fuss pot so I was so pleased to see her eat ! Followed by a Very Berry biscuit bake.. she even did a little dance for the treat!
I shall be reordering soon.”
Hi Pauline! Thank you for your fantastic review! We're so happy to hear that Gracie enjoyed the Scottish Salmon and absolutely loved the Salmon and Trout! It sounds like she had a delightful time, especially with the Very Berry biscuit bake — we can almost picture her little dance! We're excited to have you back for more soon! Laura x
Hi Stephanie! Thank you for your fantastic review! We're thrilled to hear that your dog loves our products – that truly makes our day! It’s wonderful to know that you find our staff knowledgeable; we’re always here to help! Laura x
Hi Josephine! Thank you for your fantastic review! We’re so happy to hear that Annie loves the cow ears! It’s always a joy to see our products bring happiness to dogs. We appreciate your support and look forward to seeing you both again soon! Laura x
“The stick chew has been an instant hit and the chicken treats have been an invaluable help in focusing the mind of our young pup when he’s distracted in training!”
Hi there! Thank you for your fantastic review! We're so happy to hear that the stick chew has been a hit and that our chicken treats are helping with your pup's training. It's wonderful to know we're making a positive impact on your journey together! Laura x
Hi Alex! Thank you for your fantastic review! We're thrilled to hear that our pizzle sticks are keeping your dog happily occupied. It’s always our goal to provide products that keep dogs engaged and satisfied. Your support means the world to us! Laura x
“I’ve been a customer since I got Rolo from a puppy and always found the products 1st class and value for money as they’re not full of unnecessary junk. Rolo loves his food, treats and toys that I regularly purchase so you definitely have a customer for life 🐶🐾”
Hi Ella! Thank you for your fantastic review! We're so happy to hear that Rolo loves his food, treats, and toys! It means the world to us that you find our products to be top-notch and free from unnecessary additives. We truly appreciate your loyalty and are thrilled to have you and Rolo as part of the Dragonfly family! Laura x
Hi Michael! Thank you so much for your fantastic review! We're thrilled to hear that you love our natural products and had a great experience with our customer service. Your support means the world to us! Laura x
Hi Anne! Thank you so much for your lovely review! We're so happy to hear that Cassie was able to provide such patient and caring service for your nervous Dachshund. It means a lot to us that you trust us with your dog’s care. Thank you once again! Laura x
Hi Sophia! Thank you so much for your wonderful review! We're delighted that you found our shop clean and well-presented, and that our staff made you feel welcomed and understood. Laura x
Hi Deborah! Thank you so much for your amazing review! We're thrilled to hear that the Pig Snout Crisps have become your dog's new favorite treat. It's lovely to know that both you and your dogs are satisfied with our service. Laura x
“Visited to have a Ruffwear harness fitted for our new rescued greyhound Laddie. Assisted immediately without an appointment and Laddie was given treats and lots of reassurance throughout by the staff member (sorry ive forgot her name) Tried a few harnesses and found the perfect
One for him and a lead. Also got some chew treats and salmon oil. All the staff were lovely and were really kind to Laddie who is still learning about life away from the racing kennels. Thank you 😊”
Hi Shelley! Thank you so much for your wonderful review! We're delighted to hear that Laddie had such a positive experience with us and that Carly was there to support him during the fitting. It’s heartwarming to know he received plenty of love and reassurance as he adjusts to his new life. We appreciate your kind words and hope Laddie enjoys his new harness and treats! Laura x
“I bought a lung worm test kit. My little Maltipoo coughs when running off lead. I asked the vet and he blamed her perfect fit harness as he said when it was pulled on it was at the bottom of her trachea however she coughs off lead so I am concerned she may have lung worm. I have not had the results back yet but collecting the poo was easy and perfectly clean. The kit contained bags, disposable gloves and a pre paid envelope.”
Hi Nina! Thank you for your thoughtful review! We're glad to hear that the lung worm test kit was user-friendly and that you found the collecting process easy and clean. It's understandable to be concerned about your Maltipoo, and we hope the results bring you peace of mind. We're here to support you and your pooch, and we appreciate you choosing Dragonfly! Laura x
Hi Laura! Thank you for your fantastic review! We're thrilled to hear that you had a great experience with your first order. It means a lot to us to know that our service met your expectations. We look forward to serving you again in the future! Laura x
“We popped into Dragonfly out of curiosity with no real expectations but found Laura and her team welcoming, informative and professional.
We have a very nervous rescue Collie and we were unexpectedly educated having had four previous Collie’s, never to old to learn! Thank you for your help.”
Hi Karen! Thank you for your fantastic review! I'm so glad to hear that you enjoyed shopping with us and we were able to help. It's always wonderful to learn something new, especially when it comes to helping our dogs feel their best. We appreciate your kind words and hope to see you and your beautiful girl again soon! Laura x
“I called in to try and get sone products for my puppies sensitive stomach
Holly was amazing and advised us to try a fish based food in just a few days my puppy is doing so much better”
Hi Alison! Thank you for your wonderful review! We’re so happy to hear that Holly was able to help you with your puppy’s sensitive stomach and that the fish-based food has made such a positive difference. Your feedback truly brightens our day, and we look forward to helping you and your puppy again in the future! Laura x
