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DIY Direct Reviews

4.9 Rating 1,017 Reviews

96 %

of reviewers recommend DIY Direct

Company Reviews

Product Reviews

4.9

Based on 1,017 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

DIY Direct 5 star review on 18th January 2024

DIY Direct 5 star review on 18th January 2024

DIY Direct 5 star review on 6th May 2023

Lauraine Sinclair

DIY Direct 5 star review on 6th May 2023

Lauraine Sinclair

DIY Direct 5 star review on 18th March 2023

DIY Direct 5 star review on 4th September 2022

DIY Direct 5 star review on 4th September 2022

4

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cutting to length was no issue The product is nice on the eye Only issue adhesive not strong enough so I applied super glue and pinned in the ends so the brush will stay in place”

Posted 1 year ago

Thank you for taking the time to leave us a 5 star review, we really appreciate it.

Posted 1 year ago

“Easy to use website, delivery questions solved in minutes, overall, pretty pleased”

Posted 1 year ago

“Very prompt and the correct product. Would give 5 but the product had instructions that were unreadable as if photocopied so many times the pictures were indecipherable which I am sure has nothing to do with DIY Direct”

Posted 1 year ago

“Purchased the Lasher heavy duty wheel barrow. Put it together but the axle pin did not fit through the wheel. To be fair, they sent a new wheel and axle the very next day and all is now good. Best and strongest wheel barrow i have had. Can recommend.”

Posted 2 years ago

“Lowest price I could find. Delivery was quick. One of the tubs was damaged and had leaked into the bag, as I was using it immediately it didn?t matter but would have being a problem if I?d wanted keep it for use later.”

Posted 2 years ago

“Poorly described on the internet, the two tap cartridges arrived OK and, with luck, might be useable. A better description in the promo ads would give potential buyers some confidence in placing an order. The items themselves are first class. Delivery - as promised. Price - unbeatable. 4-star, could easily be 5-star.”

Posted 2 years ago

“Prompt service thank you”

Posted 2 years ago

“Product (earth cable) arrived quickly and in good condition. Will use this supplier again.”

Posted 2 years ago

“good product is good money”

Posted 2 years ago

“The order was filled on a timely basis, which is all one can expect.”

Posted 2 years ago

“The overall service was good - delivery was prompt and product of good quality but I was able to place an order for more of a particular item than they were able to supply.”

Posted 2 years ago

“Have given four stars for the Customer Services department who have very quickly and efficiently dealt with the return of incorrect items delivered and am now awaiting my replacement items.”

Posted 3 years ago

“Did the job as required good service”

Posted 3 years ago

“Well packaged and product was as advertised”

Posted 3 years ago

“Great hinges just what we wanted. postage was slower than expected but I think that's due to the overwhelming pressure of online orders”

Posted 3 years ago

“Good delivery time and does what it says”

Posted 3 years ago

“The service I received from DIYDIRECT.COM was top notch. Speedy despatch and very responsive to problems, of which I had a few regarding the manufacturing of the product, not the service. Issues dealt with immediately and courteously. For customer service, all round professionalism. One star knocked-off because of the inconvenience to me of having to deal with some imperfect products.”

Posted 3 years ago

“Very pleased with the Suffolk latches but yet to install them”

Posted 3 years ago

“Fast and efficient response, but the postage is a bit expensive”

Posted 3 years ago

“I would definitely recommend DIY Direct. Very respectable prices and fast shipping”

Posted 3 years ago

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DIY Direct is rated 4.9 based on 1,017 reviews