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Dentocare Reviews

4.6 Rating 1,885 Reviews

91 %

of reviewers recommend Dentocare

Company Reviews

Product Reviews

About Dentocare:

Founded in 1990 Dent-O-Care was the very first specialist Oral Hygiene company in the UK. Our mission is to provide dental professionals and their patients with access to the products they need in order to achieve the highest possible levels of oral health. Dent-O-Care stock 1000+ of products from all the leading oral hygiene brands, including; Oral-B, Colgate, TePe, GSK and many more.

Visit Website

Phone:

020 8459 7550

Email:

sales@dentocare.co.uk

Location:

Unit 14 Iron Bridge Close, Iron Bridge Business Park, London
NW10 0UF

Dentocare 5 star review on 15th January 2022

Dentocare 5 star review on 15th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a product and was sent another”

Posted 1 year ago

“The very small pink nano ones keep breaking also noticed over the past years or so the even the Orange ones and the green ones break more often I don't think the qualities is good I don't know if I'll be buying them again I might be looking round for some other dental entertainment brushes”

Posted 1 year ago

Hi Stuart, Thank you for your feedback. We are very sorry that you are unsatisfied with your purchase. We strive to deliver both great value and quality products to our customers. We will be informing the Manufacturer of this product and testing the quality ourselves as well. Please feel free to take a look at our other interdental brushes and let us know if you have any questions. Thank you and once again, we apologize for this. Dent O Care Team

Posted 1 year ago

“With all due respect, On my first order, it was as if I was walking down the Via Dolorosa. I had to ask and correspond with you guys with way too many emails, back and forward . To receive the order that I prepaid for without any offer to compensate for the utmost inconvenience. Or some compensation. And now I gather that you have stopped deliveries to Israel. Because I'm getting a rejection on your sight when I'm trying to order some products. So I will sum up with some words of " advice" - If your company doesn't like my kind of customer. Just be out front with it. It will save your employees, and you wanna be customers, a lot of energy and un needed grieve.”

Posted 1 year ago

“Item was not delivered. Two emails pointing this out have not been replied to.”

Posted 1 year ago

“Toothbrushes not as shown in picture, not good.”

Posted 1 year ago

“I have not received anything form thus far”

Posted 1 year ago

“I haven’t even received my item”

Posted 1 year ago

Hi Archie, Thank you for your review. We are sorry to hear that you have not received your order yet. According to our system, your order was dispatched on the 1st of November via Royal Mail 2nd Class. This should have reached you by now. As this is not the case, we can only assume that your order was lost during delivery. In order to resolve this more quickly, please contact our customer service so that a member of our team can issue you a refund or replacement. Once again, we apologise for this inconvenience, Dent O Care Team

Posted 1 year ago

“Sorry but I have to live a bad review, because I ordered from your website on November 1 and still didn't receive my items.I contacted via email but not responded.”

Posted 1 year ago

“order number #2000056595 shipment #10078306 Good morning, on 30th October, I made a purchase from you. I haven't recive it yet, but on 11th November I got an email to give my opinion about your service, as well as the email confirming the shipping some days before. Is it normal that I still haven't received anything? Could you give me some updates about my order? Thank you”

Posted 1 year ago

“I was not in a rush for the goods but it was dispatched on the 29 Oct and today is the 9 of November and still no mouthwash”

Posted 1 year ago

Hi Graeme, We are very sorry about this. Our records show that your order was dispatched on the 26th October via Royal Mail. You should have received this by now. As this is not the case, we can only assume that your shipment was affected by the Royal Mail Strikes or misplaced by them. We apologise for this and recommend you to contact our customer service team via phone or email, where a member of our team can further assist you with a refund or replacement. Once again, we apologise for this inconvenience, Dent O Care Team

Posted 1 year ago

“Despite the fact that I placed my order on the 26th October and paid for it the order has still not arrived”

Posted 1 year ago

Hi, We are very sorry about this. I have checked and can see that your order was shipped via Royal Mail on the 26th of October. This should have reached you by now. As this is not the case, we can only assume that your delivery was either affected by the Royal Mail Strikes or that it has been misplaced by them. We apologise for this and would like to make it right by offering you a refund or replacement as necessary. Please get in touch with our customer service team who can more quickly help you to sort this out. Once again, we apologise for this, Dent O Care Team

Posted 1 year ago

“I DID NOT RECIEVE MY ORDER. I EMAILED THEM 3 TIMES AND NO REPLIES. AWFUL AND NO REFUND FROM THEM EITHER”

Posted 1 year ago

Hi Joanne, We are very sorry about this. Your order has been shipped on the 21st of October via Royal Mail 2nd Class Mail. You should have received this by now. As this is not the case, we can only assume that it has been lost during delivery by Royal Mail. In order to deal with this more quickly, please could you give our customer service team a call, where someone from our team will be able to issue you with a refund or replacement. Thank you and once again, we apologise for this. Dent O Care Team

Posted 1 year ago

“I bought the sample pack of 4 [thankfully] I was really keen to try. I used one. I still had a dry mouth. When I got up there was no “tablet” I must have swallowed it. I don’t want to chance this again”

Posted 1 year ago

“The tubes of dent.o.care in my opinion are not good. Too much cream comes out on to ur dentures the hole on the tube is to big, a waste of my money.”

Posted 1 year ago

“Dreadful service. Ordered 25.08.22 paid £6.95 for delivery next day. Did not arrive. Phoned Dentocare and told the courier used was dhl who reported no reply at my address. The fact is the doors and windows at the front of the house were wide open and there were two people here all day. So that info incorrect. Finally arrived too late on the following Tues when I had seen my dentist and given another treatment. Useless service !!”

Posted 1 year ago

“I still haven’t received my dentocare yet”

Posted 1 year ago

Hi Diane, We are very sorry about the delay. Your order was shipped on the 25th of August. Usually, we would have expected this to have reached you by now but due to the Royal Mail strike, this could take longer than usual. If you have not received your order by the end of this week, please get in touch with our customer service team who can look further into this and issue you with a replacement or refund. Once again, we apologise for this, Dent O Care 🦷

Posted 1 year ago

“I have not received my order, dated August 26th,despite being told that it has been shipped. I would appreciate some information as to where it is and when I will receive it.”

Posted 1 year ago

Hi Marinne, We are very sorry about this. Please could you directly contact our customer service team on 020 8459 7550 so that a member of our team can look into this for you more quickly and issue you with a replacement or refund. Thank you and once again we apologise for this delay, Dent O Care Team 🦷

Posted 1 year ago

“My fault for not reading the web site correctly. Expected, and paid for, next day courier delivery - not realising it only meant Mondays to Fridays. Made purchase arrive too late, and extremely expensive.”

Posted 1 year ago

“Hi Team, Hope you are doing well, it's an honest review, So i purchased it from your company when m went to check out you just ask only for the delivery address and you automatic add my billing address as default and complete the checkout. when m contacted you for a change, your msg for unexpected to me and you said"we will not change" when I am asking about the invoice same as I put the info, I got after 3 days time is important plz don't ignore this point”

Posted 1 year ago

“No different than any other denture glue iv used all rubbish.”

Posted 1 year ago

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Dentocare is rated 4.6 based on 1,885 reviews