Dentocare Reviews

Name: Dentocare
Rating: 4.63

4.6 Rating 1,885 Reviews

91 %

of reviewers recommend Dentocare

About Dentocare:

Founded in 1990 Dent-O-Care was the very first specialist Oral Hygiene company in the UK. Our mission is to provide dental professionals and their patients with access to the products they need in order to achieve the highest possible levels of oral health. Dent-O-Care stock 1000+ of products from all the leading oral hygiene brands, including; Oral-B, Colgate, TePe, GSK and many more.

Visit Website

Phone:

020 8459 7550

Email:

sales@dentocare.co.uk

Location:

Unit 14 Iron Bridge Close, Iron Bridge Business Park, London
NW10 0UF

Dentocare 5 star review on 15th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I recently purchased 2 tubes of Secure denture bonding cream. It has the virtue of holding my dentures securely for a good number of hours. Unfortunately, it also leaves an insoluble white deposit that collects overnight after cleaning and soaking in water. The deposit tends to collect in the small interstices of the denture which were made by the impression moulding process. Being insoluble in water, it is difficult to remove. It is tough enough to resist removal with a brush, especially from space-confined parts of the denture. Eventually I have removed it using a plastic kitchen tool and it took me several minutes. The process is most inconvenient and I have decided to use a slightly less effective but water soluble cream in future.”

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Posted 2 years ago

“Stock levels aren’t monitored well so 2 items I ordered weren’t available and still showing on website as available.Had I known I would have placed my order elsewhere. Wasn’t told until days after I placed my order which was very frustrating and delayed my order arriving. Unfortunately it means I would likely look elsewhere in the future.”

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Posted 2 years ago

“Paid extra for quick delivery but goods did not arrive any earlier. Very disappointing”

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Posted 2 years ago

Hi, Thank you for your review. We are sorry about this. Please contact our customer service team who can look further into this and issue you with a refund to cover the extra delivery costs where necessary. Once again we apologise for this, Thank you for your patience, Dent O Care Team :)

Posted 2 years ago

“My husband has found them hard to keep stuck on. It may be that it’s because his gums have shrunk and he wears false teeth”

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Posted 3 years ago

“I'm afraid I wasn't impressed. both times I tried it I woke feeling headachey in the morning”

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Posted 3 years ago

“Unfortunately this adhesive doesn't compare to another well know brand which is half the price. I won’t be making another purchase. So disappointed…”

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Posted 3 years ago

“I don’t think it’s any good denture adhesive water proof secure it burns my mouth and don’t secure my denture it comes off with in a couple of hours”

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Posted 3 years ago

Hello Barbara, Thank you for taking the time to review us. We are very sorry to hear that this product has not been right for you. Please feel free to check out our full range of denture adhesives where you may find another product that works for you. We also welcome you to contact us if you require further guidance regarding this. Thank you & once again we apologise for this. Dent O Care Team

Posted 3 years ago

“Sorry - these melts just didn't work for me.”

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Posted 3 years ago

Hello, Thank you for the review. We are very sorry to hear that this product has not worked for you. Please feel free to check out the rest of our range where you may find one which is better suited to help you. We also welcome you to contact our customer service if you require any additional guidance or recommendations on any products. Thank you, Dent O Care

Posted 3 years ago

“I still haven’t received my order I placed almost two weeks ago so can’t comment on the product quality. Communication however from the employees is great but I of course would like my product to arrive. I’ll be contacting the company regarding this again today. Chris R”

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Posted 3 years ago

Hello Chris, Thank you for the review. We are sorry to hear that you have not received your order yet. I have checked our system and can see that a replacement was arranged and shipped on the 7th of February via Royal Mail 2nd Class post. This should be with you within 2-5 working days. Please do not hesitate to contact us again if your order is not with you by the given time period. Once again, we apologise for this inconvenience, Dent-O-Care Team

Posted 3 years ago

“i have worked well over a week and still haven’t received my good so not a good devices this time”

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Posted 3 years ago

“I am still waiting for my order to be delivered!!”

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Posted 3 years ago

Hi Cynthia, Thank you for the review. We are very sorry to hear that you have not yet received your order. I have checked our system and can see that your order was shipped on the 15th of November via Royal Mail 2nd Class post. This should have reached you by now. As this is not the case, it can only be assumed that it has been misplaced or lost by Royal Mail. Please get in touch with our customer service team on 02084597550, so that this can be further investigated and you can be issued with a refund or replacement as soon as possible. Thank you and once again we apologise for this. Dent-O-Care 🦷

Posted 3 years ago

“Unfortunately your courier said my 100 yr old home didn’t exist and so I couldn’t get my order - no other delivery option was available for me so I had to get a refund. Disappointed.”

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Posted 3 years ago

Hello, Thank you for the review. Unfortunately, once orders are shipped from our warehouse, they are in the hands of the courier and we trust that they will all be delivered as planned. We are very sorry that in this case, they were unable to do so and we wish that there was more that we could do to get your order delivered to you. Again, we apologise for this inconvenience, Dent-O-Care Team 🦷

Posted 3 years ago

“The discs did not suit me. I mainly have trouble with a dry mouth at night but found sticking the tab to my gums was very distracting and kept me awake. I also found that it made me salivate too much so I had to keep swallowing. Not for me.”

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Posted 3 years ago

“I buy triple head brush for my child who has severe sensory problems. The idea behind three heads are great but the toothbrush is not usable after just first use and the heads are hard for a child’s teeth.. they create pain and bleeding sometimes..! Please make them soft and flexible!”

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Posted 3 years ago

“To be honest with you disappointed, I placed an order with you on Thursday night and paid for next day delivery because I thought that second-class delivery from Royal mail would be too long only to find out that my product left you on the Friday and I got it on the Monday as your next day delivery doesn’t include weekends this wasn’t mentioned at the time of order. Maybe I should’ve gone second-class Royal mail and saved myself some money, or even still got it from Amazon who would’ve delivered it the following day.”

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Posted 3 years ago

“Having used your same size brushes for years (8mm) this batch are wider and too thick for my teeth.”

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Posted 3 years ago

Dear Customer, Thank you for taking the time to review our products. These are manufactured for us to our requirements and have not changed. However, the gaps that you are trying to get these through may have done. It would be best advice for you to visit your dentist and get their professional opinion on any changes that may have taken place with your teeth since your last visit. Kind Regards Dave Ellery – Customer Services Manager

Posted 3 years ago

“Disgusting taste made me feel sick have thrown it down the sink why does it have to taste so awful”

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Posted 3 years ago

“Company did not supply what I was ordered.I emailed sales to point out the error but received no reply, which is worse.”

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Posted 3 years ago

“I placed an order to which only 2 items arrived, no indication that the other items where out of stock. Even on the email it contained the items. But when arrived was not there. I placed the order so I could get the offer of 25% off. But because with items not being available, did not spend enough to get the discount. Its really not good enough,”

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Posted 4 years ago

Dear Lesley, Thank you for taking the time to review our products or services. Sometimes when orders are placed we may not always have the quantity requested or item ordered in stock due to demand and other orders placed. In instances, like this, we do let customers know via email how we have proceeded with their order and if this is being sent as what is available or cancelling the order due to lengthy delays in us receiving the stock. Unfortunate some of our emails do go into spam or junk folders but I can confirm that we sent an email with regards to the status of your order on 29th June with an update on your order. Kind Regards Dave Ellery – Customer Services Manager

Posted 3 years ago

“I placed an order 29/5/21, confirmation of order was received same day. 1/6/21 payment for order was taken, and I received an email to say that my order had been shipped. I have still not received my order. Can you advise me why, and let me know when to expect delivery of the order”

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Posted 4 years ago

Dentocare is rated 4.6 based on 1,885 reviews