Dentocare Reviews

Name: Dentocare
Rating: 4.63

4.6 Rating 1,885 Reviews

91 %

of reviewers recommend Dentocare

About Dentocare:

Founded in 1990 Dent-O-Care was the very first specialist Oral Hygiene company in the UK. Our mission is to provide dental professionals and their patients with access to the products they need in order to achieve the highest possible levels of oral health. Dent-O-Care stock 1000+ of products from all the leading oral hygiene brands, including; Oral-B, Colgate, TePe, GSK and many more.

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Phone:

020 8459 7550

Email:

sales@dentocare.co.uk

Location:

Unit 14 Iron Bridge Close, Iron Bridge Business Park, London
NW10 0UF

Dentocare 5 star review on 15th January 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s okay same as other products but more expensive”

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Posted 2 years ago

“Disappointed as I ordered some orthodontist toothbrush heads but you couldn’t fulfill my order and cancelled it ! So I didn’t get the heads”

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Posted 2 years ago

“Recommended by a dental hygienist. Found them very difficult to hold with just the wound wire, can't see me buying anymore.”

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Posted 2 years ago

“The brushes arrived in good condition but over a week later.”

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Posted 2 years ago

Hi George, We are very sorry about this. Due to the recent Royal Mail strikes, many orders have been affected by delays which are, unfortunately, out of our control. We once again, apologise for this and hope you are satisfied with your new brushes. Dent O Care Team 🦷

Posted 2 years ago

“I'm little unhappy about the quality of the Dentocare Interdental Brushes as they are not as robust as they were in the past! Colin”

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Posted 2 years ago

Hi Colin, We are very sorry that you were unsatisfied with the quality of our product. We thank you for providing us with your feedback and will be reviewing this product soon. We apologise once again, Dent O Care Team 🦷

Posted 2 years ago

“We were looking for something a bit better than the normal denture fixatives , but we found it no better and no worse.”

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Posted 2 years ago

“Don’t like the way it sets in your mouth and on your denture.”

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Posted 2 years ago

“not good on partial. difficult to clean”

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Posted 3 years ago

“Good selection and prices, but slow delivery.”

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Posted 3 years ago

“Took over a week before I was made aware of delay, once informed delivery was a couple of days later”

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Posted 3 years ago

Hi Frances, Thank you for taking the time to review us. We are very sorry about this! Our customer service team works very hard to ensure delays in shipment are communicated well with our customers. We apologise if this took longer than expected and assure you it is not reflective of our usual service. Nevertheless, we hope you are satisfied with your products and hope you will give shopping with us another chance again in the future. Again, we apologise for this inconvenience, Dent O Care 🦷

Posted 3 years ago

“Took much longer than I was expecting to receive my order so my son was without orthodontic products for nearly a week.”

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Posted 3 years ago

Hello, Thank you for your review. We are very sorry about this. Your order was shipped on the 19th of April, the same day as it was made, via Royal Mail 2nd Class. Unfortunately, as this corresponded with the Easter period, this may have caused some delays with the delivery of your order. Nevertheless, we hope you and your son are satisfied with your new orthodontic products. Once again, we apologise for this inconvenience, Dent O Care 🦷

Posted 3 years ago

“Found tablets a bit bulky and did not last overnight as long as I hoped - just over a couple of hours.”

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Posted 3 years ago

“Ordered 3 items. When package arrived only 1 item inside. Sent email to customer services got no response so had to call. All sorted now”

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Posted 3 years ago

Hi Thomas, Thank you for the review. We apologise for the inconvenience and are glad to hear that it has all been sorted out now. Please do not hesitate to get in touch with our team regarding any other queries you may have. Thank you & once again we apologise for this. Dent O Care Team

Posted 3 years ago

“Was hoping this would be better but find no different to any other disappointed and expensive”

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Posted 3 years ago

“Not, I suspect, Dent-o-Cares fault, but the delivery is held up in the local French post office awaiting a payment of 14€. I bought from Dent-o-Care as you were marginally cheaper than Amazon Fr. For information you are now slightly dearer. A lesson for me not to buy from the UK!”

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Posted 3 years ago

Hello, Thank you for your review and thank you for choosing to shop with us. We are sorry to hear that there were unexpected additional charges on your order. Unfortunately, when shipping outside the UK, it is possible for additional charges to incur which is out of our control. Regardless, we hope that you are satisfied with your product, please do not hesitate to contact us if you require any further guidance. Thank you and once again we apologise, Dent-O-Care Team 🦷

Posted 3 years ago

“Order placed 8th January and is showing as completed and despatched on 12 January but today is 23 rd and yet to receive my order.”

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Posted 3 years ago

Hello, Thank you for taking the time to review us. We are sorry to hear that you did not receive your order as expected. On occasion, it is possible for some parcels to be mishandled/lost by Royal Mail during delivery. I have checked our records and can see that you have been issued a refund on this order. Whilst we understand your frustration, we hope that this has been reasonable compensation for your missing order and we hope that you will give Dent O Care another chance. Once again we apologise for this, Dent O Care Team 🦷

Posted 3 years ago

“The product still melts and then goes down my throat... but it is a bit better than the others I've tried.”

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Posted 3 years ago

“I had to wait a long time for my order to be dispatched.”

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Posted 3 years ago

“You say it lastts all day but it doesn't.”

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Posted 3 years ago

Hi Carol, Thank you for the feedback. We are sorry that this product has not met your expectations. As we greatly value customer satisfaction, we will be reviewing this product in order to ensure it is up to the advertised standard. Thank you, Dent-O-Care

Posted 3 years ago

“Expensive and won't last long as the red tip starts to curl after just one week's use making it difficult to insert where teeth are closer together. Bring back book the long version of the interdental brush please, these were the best”

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Posted 3 years ago

Dear Customer, Thank you for taking the time to review our products or services. Laura in our Customer Services department will be in contact with you as soon as possible to resolve your query. Kind Regards Laura - Customer Services Team

Posted 3 years ago

Dentocare is rated 4.6 based on 1,885 reviews