Croft Living Reviews

4.33 Rating 33 Reviews
85 %
of reviewers recommend Croft Living
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About Croft Living:

Croft short let apartments provide a no-nonsense rental solution where costs are transparent and the lease terms are flexible.

We understand that not all renters want a long-term home. Sometimes people just want somewhere to live for a month or two without compromising on size, quality or location and without the hassle of furnishing an apartment or setting up utilities for such a limited time.

We have an approachable, professional team with over 10 years’ experience in property and we are confident that what we offer is the best option for short-term renters in London who want simplicity without being forced to pay for services that they don’t need.

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Croft - HQ
22 Stokes Croft

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Anonymous  // 01/01/2019
very comfortable modern flat, clean and well managed building (easy but secure access, excellent concierge staff and efficient refuse and recycle facilities), nice trendy area with lots of restaurants, cafes and Waitrose very close, environment system for temperature control and AC in flat etc not user friendly, rental price a bit high versus value but overall we were very satisfied and had a nice stay
Helpful Report
Hi David, Thank you for your review. We're glad you liked the building and the area and had a nice stay! We will take on your feedback regarding the AC. We hope to host you again one day. Best wishes, Ben
We have been at 2 locations 160 Dance Square - 4/5: overall good value for money, clean, well equipped, a few issues with shower and toilet but these were resolved quickly by hospitality and maintenance teams Fenman House - 5/5: good location near shops and trendy Coal Drops Yard area, very comfortable and well equipped modern flat and nice building albeit quite a bit more expensive The Croft Living managed service has been very good and flexible for us given we have been somewhat displaced by Covid situation.
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Hi David, Thank you for your review. We're glad you've had two good stays with us! Sorry to hear you had issues with the shower and toilet, I'm glad the team were able to resolve this quickly for you. We pride ourselves on our customer service and flexibility so it's great to hear you feel you've received this from us! Hopefully, we get to see you again. Best wishes, Ben
The Eagle street apartment was lovely and clean. Really comfortable and had everything you need. Shops were only a few minutes walk away including restaurants, cafes, supermarkets etc. Would definitely stay again!
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Thank you for your review! If there's anything more we could do, to make your stay even better then please let us know! We hope to see you again! Best wishes, Joana
Clean, tidy and very comfortable few months stay.
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If there's anything more we could do to make your stay even better then please let us know! I'm glad the flat was comfortable for your time with us. Hopefully we get to see you again. Best Wishes, Ben
Good and attentive service
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Hi, Thank you for your review, I'm glad you received great service from the team. If there's anything we can do in the future to help improve your stay please do let us know! Best wishes, Ben
I needed a place to stay as I was in the middle of buying a flat and needed a temporary solution. The flat was clean and tidy and perfectly utilitarian. The location was excellent. This was during covid lockdown so they were unable to provide their regular cleaning services, so giving a break that the windows were quite filthy during my stay. They were very responsive whenever something was needed. The WiFi is not great if you plan on working from home. It the basic level of wifi from BT, which cut out frequently. They provided a separate router but it didn't do much to help. Overall if I needed a short term let I would definitely stay here again.
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The stay was solid. The only thing that was a bit off was no mention of lack of linen and the drapery facing the hotel was either black out (no sunlight) or let the sun in and show the world everything inside the apartment. The couch was incredibly small but this could be something I'm not used to and the doors on every room in the house including kitchen where you have to close the door to access the fridge was a bit tiring. It was a solid stay but I would probably only return to that property if I'm left with no other comparably priced options.
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(69) -
Great service & apartment was lovely. Only trouble was the deposit & payment had to be done through bank transfer and the room cleaning could not be made through an adhoc service.
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Hi Christina, Thank you for your feedback, we've taken this on board. I'm glad you enjoyed your stay and hope to see you again in the future! Kind Regards, Ben
Great service and communication but the heating was broken from my arrival and unable to be repaired during the 5 week stay. 2 plug in radiators were provided though so it was ok.
Helpful Report
(36) -
Hi Michael, Thank you for your feedback. I'm so sorry the heating issue could not be rectified during your stay. Unfortunately over the Christmas period, it took us longer to source the part needed to fix the issue. I hope we get the chance to host you again in the future. Best wishes, Ben
Croft Living is rated 4.33 based on 33 reviews