Criminal Injuries Helpline Reviews

Name: Criminal Injuries Helpline
Address: Trinity House, Blackwall, Halifax, Calderdale
Rating: 4.85

4.9 Rating 1,177 Reviews

97 %

of reviewers recommend Criminal Injuries Helpline

Company Reviews

Metrics

Info

4.9

Based on 1,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01422702082

Email:

info@criminalinjurieshelpline.co.uk

Location:

Trinity House,
Blackwall,
Halifax
Calderdale
HX1 2QR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very patient and understanding with why my claim was delayed! Despite the painful triggers, my call handler was very reassuring and took my claim very seriously. Considering how life escalated without my control. So thankful for technology, I don’t know where I would be if this claim was not processed without it. The pain and grief from the loss of what’s important, was taken into consideration as well. Very appreciative for the time that was taken to complete my compensation claim. Helped me feel safe and calm. I saw a rainbow just before finishing the call.”

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“Nabeela was very helpful and understanding I’m greatful for all her help.0”

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“I was called by Ambar to discuss my claim, he helped put me at ease through the process and made it as straight forward as possible. Brilliant service!”

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“My call was answered by ambar who straight away offered me re-assurance and was able to answer my questions thoroughly,he made me feel much more at ease as a result of this,amazing customer service and a very helpful service, many thanks to ambar for guiding and supporting me through todays phone call process.”

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“Hi, I had my case taken up by Syed Shayan Kazmi. He helped me through out my application and is an amazing service provider as he answered all my questions and helped me understand the process as I was reluctant.”

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“Amber was very professional and discussed the process in detail and was approachable for any questions. Thank you”

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“Fantastic service, very friendly, lots of clear information given. 10/10”

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“Very helpful and understanding”

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“Great staff! Quick and easy process.”

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“I spoke with Amber great support with explain all question ..thd phone been cat off he phone me back straight away Great customer service and big recommendations”

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“Wow, what an incredible woman. I couldn't of received anymore compassion and love in a phone call. Nabella you are an incredible person.”

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“I was very sceptical at first, but they made me feel very secure, I also explained that I struggle talking over the phone due to anxiety so they did it all through WhatsApp so I didn’t feel anxious or overwhelmed. Very helpful”

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“Thankyou so much Amber you were so supportive and patient. You let me off load and listened and it was so important to me you made me feel very reassured going through the whole process with you.”

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“Good customer service”

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“Ambar was brilliant nice man”

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“Nabella was helpful and went through everything quick and explain all helpful”

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“I was nervous and unsure of the whole process but when speaking to Nabeela she was very understanding and made me feel a lot calmer and talked me through the whole process. The process was very simple and I would recommend the service.”

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“I mentioned that I was mistreated by the Met police from the Kentish Town police station on the 30th November last year-I had gone up my street to collect my iPhone for which I had 50 pounds for its broken screen! That was on the 29th November, the previous day! When I went to collect myiPhone as I had promised it would be ready for collection,the repair shop keeper told he doesn't know me and my iPhone and that I was trying to rob from his shop- exchanged few hot words I then suggested he calls the police- As soon as the police came I showed my recipient and bank statement since I paid by credit debit card from Nation wide bank! Immediately the police said they know I suffered from mental illness and thus they tired me up and took me the Highgate Mental health hospital! The next day, my hand was swollen and the right hand lost all sensitivity in the hand! I have had to go on painkillers for over two months to restore sensitivity in right hand!”

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“I am 100% happy with how Ambar dealt with my phone call. He was kind and compassionate with talking through what happened. He was clear with what he was asking and explained things in a softer way when I got confused. 5*”

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“Amazing thanks so much for your support”

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Criminal Injuries Helpline is rated 4.9 based on 1,177 reviews