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Chomp and Chew Ltd Reviews

4.9 Rating 1,246 Reviews
99 %
of reviewers recommend Chomp and Chew Ltd
4.9
Based on 1,246 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chomp and Chew Ltd Reviews
Anonymous
Anonymous  // 01/01/2019
was a great boxes my puppy loves everything in there
Helpful Report
Posted 1 week ago
I received the treats and the packaging was excellent. Delivery prompt. I have given four stars as pup hasn't tried them yet. So once she is with us and training starts I will review again and I suspect ordering lots more 🥰
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Posted 1 month ago
Good chews but they just don’t last very long with my puppy one box should last a month (they say) but only last 2 weeks so it’s working out a bit expensive
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Posted 2 months ago
Good selection of chews but bit on the expensive side
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Posted 2 months ago
Quick delivery of puppy chew box. Good quality and dog loves them
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Posted 3 months ago
I love Chomp and Chew products, they’re natural but seem to taste great to my dog. Delivery is very quick. My only feedback would be that the training treats could be half the size. Or maybe have a puppy selection that are smaller then the adult selection. I try and cut mine in half but it’s not easy!
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Posted 4 months ago
Our puppy is really enjoying his chimp and chew box and I will definitely purchase another, the only downside is the packaging, I would prefer it to be more robust to help with odour (I’ve stored them in a Tupperware container)
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Posted 7 months ago
Great company. Love the chews and the explanations that come with them. We expected the pork spaghetti to be alright from 8 weeks as said on the info page.. it caused major diarrhea for days. Leading to a hefty vet bill for medicine. Although this is the case, I take 99% responsibility as she had only been on kibble and needed to settle in before massive dietary changes. Overall love love love
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Posted 8 months ago
The quality of the products is very good and my pup happily chews away on whatever is offered. I initially had a problem with communication with the company, which turned out to be a technical glitch on their side. Once this was resolved they went out of their way to sort it out and were very apologetic and sent me a free gift to say sorry for my trouble. Mistakes happen sometimes and I think the sign of good customer service is taking responsibility and offering some recompense. This Chomp and Chew did very well. I will be ordering again
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Posted 9 months ago
I have 2 mini schnauzers, they love their treats but I do have to try and break some of the larger pieces up or give them to next doors German shepherd.
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Posted 9 months ago
Great quality treats and alwats such quick delivery. Some advertised items included in the box have been missing the last couple of times (sprats). Difficult to say if these were substituted for something else or not.
Helpful Report
Posted 1 year ago
Hello, Thankyou for taking the time to review us and we are very happy to hear your positive experiences. Unfortunately, at this very moment in time we have discontinued the sprats due to a stock shortage with our supplier. We are substituting the sprats for an alternative product (This will be extra of another product which is already included in the box). You will find that the substitutes do backdate from the past couple of months. In your future boxes there would be an extra treat of something else to replace the 20g of dried sprats which are no longer included. If you are unsure on this please contact us back once delivered and I can let you know. Please let us know if you require any help and support. Kind Regards, Abbie
Posted 1 year ago
Great products and prices! Generally really happy with my order. One point that it states that I just had to write a note to ask for the chews in little bags, which I did. As my dog is coming from America and I wanted them to stay fresh for a bit longer in the freezer. However, they arrived not in bags which was inconvenient.
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Posted 1 year ago
My puppy loves the chews especially large pigs ears. Postage makes orders expensive. Could you offer free postage for an order say over £50? I’m sure lots would take advantage of such off.
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Posted 1 year ago
Perfect treats, dogs LOVE it. A bit to expensive
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Posted 1 year ago
My dogs a really fussy one so he turns his nose up to so much thought I would give these a try wasn’t very successful he liked the rabbit ears and chew bars but was unwilling to try much else but that’s no fault of the items just my fussy one . Got lots in the box at good value .
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Posted 1 year ago
Great products! Pup is loving them and is helping with training, engagement, enrichment and reassuring to know that they are suitable for puppies. Lasting her longer periods of time to support her need to chew, bite and generally cause mischief!!!
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Posted 1 year ago
I ordered the odourless/low odour treats. Pup really enjoyed the whole bag but i thought the hoof was really smelly.
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Posted 1 year ago
Good boxes, nice variety. Sometimes the chews are smaller than last box hence 4 stars
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Posted 1 year ago
My dog loves this selection but is still having the puppy selection. How can I change the selection on the order. I can’t see how to alter the order?
Helpful Report
Posted 1 year ago
Hello, Thankyou for leaving a review and we are happy to hear that your dog loves the treats! You can update your subscription via your online account via the website. If you get stuck with this please email us at bernadett@chompandchew.co.uk with your preference and we can update this for you. Kind Regards, Abbie
Posted 1 year ago
Puppy loves the chews but demolishes them quite quickly, hoping for longer duration
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Posted 1 year ago
Chomp and Chew Ltd is rated 4.9 based on 1,246 reviews