Chomp and Chew Ltd Reviews

4.9 Rating 1,037 Reviews
99 %
of reviewers recommend Chomp and Chew Ltd
4.9
Based on 1,037 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Chomp and Chew Ltd Reviews
Chomp and Chew Ltd 5 star review on 24th December 2023
Mark Johnson
Chomp and Chew Ltd 5 star review on 15th December 2023
Linda Graves
Chomp and Chew Ltd 5 star review on 10th September 2023
Anonymous
Chomp and Chew Ltd 5 star review on 3rd September 2023
Emily Wint
Chomp and Chew Ltd 5 star review on 21st August 2023
Tim Richards
Chomp and Chew Ltd 5 star review on 8th August 2023
Sharon Molloy
Chomp and Chew Ltd 5 star review on 24th July 2023
Catharine F Barton
139
Anonymous
Anonymous  // 01/01/2019
I still have not got my order
Helpful Report
Posted 2 months ago
Hello, Thankyou for sharing your feedback with us regarding your delivery. We are sorry to hear that you have not received your order. After having a look into this for you, we can see that royal mail has attempted to deliver your parcel several times however each time the delivery attempt has been unsuccessful. Your tracking details has previously been emailed to you and you can re-schedule your delivery via royal mails tracking portal: https://www.royalmail.com/track-your-item#/ If you have any issues with your deliveries please contact us on help@chompandchew.co.uk or via our live chat on our website. Thanks, Abbie
Posted 2 months ago
Bought some rabbit ears for my dog. They stunk when opened and made my dog very sick
Helpful Report
Posted 10 months ago
Hi Andrew, Sorry to hear that but unfortunately natural treats can often have a bit of an odour. Dogs taste with their nose and for them, the smellier, the better. We don't try to sell our products under the promise of 'smells like roses' but around how natural and beneficial they are for the dogs and promote health as opposed to some other less-smelly treats sold by companies who don't care about the health of your dog.
Posted 10 months ago
Terrible products that made my dog ill. Never refunded me and I even offered to return the box.
Helpful Report
Posted 11 months ago
Hi Matthew - we did offer but you said it was already in the bin. Contacting us by leaving a comment on a FB post is not really contacting us, when we are happy to answer calls and e-mails. It's a shame that you just binned the box when there are many hungry dogs in rescue centres and you could have donated the treats. We explained to introduce the treats carefully as golden retrievers have sensitive stomach to which your response was that we should put a note on the product as to what breeds needs to be careful which is not really expected from us as one would think owners are fully aware of their dogs' potential health problems.
Posted 11 months ago
Chomp and Chew Ltd is rated 4.9 based on 1,037 reviews