Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.94

4.9 Rating 1,012 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

4.9

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Saw these advertised and as we are still trying to find a coffee we really like, decided to give them a go. Ordering and payment straight forward, delivery fast and on opening box there was a tote bag included which has been very useful already”

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Posted 4 years ago

“Really love the business etos and their commitment. Everything is well explained. I can't wait for the day when I can go and do a coffee tasting session. Stay safe.”

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Posted 4 years ago

“A friend of mine gifted me a packed of Chimney Fire beans almost two years ago and I haven't looked back! My staple go-to is the Peru roast, which I mostly use in a Moka pot and occasionally a cafetiere - I love it! This coffee got me through lockdown, and the only bad thing about going back to normal is I will be drinking less of it as I go back to drinking work's coffee instead!”

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Posted 4 years ago

“Great tasting coffee, great service, great people!”

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Posted 4 years ago

“Excellent service, quick, efficient, and the coffees are really good.”

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Posted 4 years ago

“The coffees are of excellent quality and taste.”

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Posted 4 years ago

“Delicious coffee and very helpful service, we drink it much too quickly!”

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Posted 4 years ago

“Really great coffee. Delivery was really quick too. Definitely order again.”

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Posted 4 years ago

“Really quick delivery”

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Posted 4 years ago

“Timely delivery, prices are roughly what you expect for speciality coffee of this quality. However the charitable donations within sales and biodegradable packaging which is generally hard to get with coffee , makes the company very good.”

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Posted 4 years ago

“Expertly well roasted coffee from a wide range of locations and types. I am a devout follower of Brazilian coffees and I love the 'just right colour' CFC roasts them to.”

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Posted 4 years ago

“Chimney Fire are an excellent company to do business with. They give you a truly personal service and are friendly, helpful and always prompt and reliable. They are interested in their customers and seek out our views on their different coffees and other things such as logo design on their products and they do listen to us. Another reason why I use them is their ethical credentials, sourcing their coffee beans from small farms/ growers/cooperatives who benefit directly from the sales. And of course the coffee itself is so so good with a range of flavours and tastes and the opportunity to try a new different coffee each month over the last year ie their Discovery Coffees. I most definitely recommend them.”

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Posted 4 years ago

“Finally, a coffee brand that makes genuinely tasty coffee! It's so hard to find ground coffee that really hits the spot, and Chimney Coffee - you've come out on top! I also like the fact that I can scan the barcode on the packet to learn more about the coffee I'm drinking. Lastly, I'm a big fan of a company that gives back, so kudos to you for supporting such an incredible cause. I shall be purchasing again!”

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Posted 4 years ago

“Brilliant coffee company putting out some great coffee. Customer service is on point too. Highly recommend giving them a go!”

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Posted 4 years ago

“We've been ordering our coffee beans from Chimney Fire Coffee for about 6 months. When searching for coffee beans, I wanted eco friendly packaging and to support a small, local business. This ticks all the boxes! Love the ethos of the company and the coffee is delicious too! Love the discovery coffee idea... Awesome quick delivery too...”

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Posted 4 years ago

“The coffee is just delicious and the packing helps to prevent the taste and smell perfectly.”

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Posted 4 years ago

“I've had a weekly Chimney Fire subscription for almost a year now and their excellent coffee has kept our whole family very happy during the various lock-downs. We enjoy the variety from their Discovery selection and their delivery service is extremely reliable. Very highly recommended!”

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Posted 4 years ago

“Fabulous tasting coffee, super fast, free delivery and priced at an excellent, every day drinking price point. I have continued to order and will continue to do so.”

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Posted 4 years ago

“I really love Chimney fire coffee, the coffee is good quality as is the roasting. Their descriptions of the coffee are accurate and helpful. The customer service is great and the coffee is well priced. I especially love and look forward to my discovery coffee each month. If you like great speciality coffee that can be used with all brew methods then chimney fire is for you.”

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Posted 4 years ago

“Excellent service. Very easy to collect the coffee I ordered. Good communication, ie confirmation of order, email advising it was ready to collect. The biggest advantage for me is that Chimney Fire Coffee are very local and coupled with the fact that the coffee is amazing means we will be using them a lot more!”

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Posted 4 years ago

Chimney Fire Coffee is rated 4.9 based on 1,012 reviews