Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.94

4.9 Rating 1,011 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

4.9

Based on 1,011 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently discovered Chimney and have to say I love every aspect of their business…. The quality of the coffee, pricing, packaging and customer service are all super. All sustainable and all ethical. What is not to love!?”

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Posted 2 years ago

“Always supplied outstanding coffee with prompt delivery. A great way to try a whole host of beans especially with their Discovery monthly coffee choice. Always drop in when in the area and look out for tasting events.”

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Posted 2 years ago

“Have tried various coffees from Chimney Fire and they have all been great. I love that they offer monthly discovery coffees to try and love even more that their ethics are as high quality as their coffee. Delivery is free!! and fast. Can't recommend them highly enough.”

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Posted 2 years ago

“You can buy coffee anywhere but you can’t buy great coffee anywhere. Add to that first class customer support with clear communication and a great social and environmental conscience it’s a win win. Did I mention the coffee is great too?!”

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Posted 2 years ago

“We've been buying Chimney Fire coffee beans for a while and find all their coffee fresh, flavoursome and good whether we use V60 or cafeteria, black or with milk or oat milk. We were given one of their coffee experiences and found it very interesting. Our coffee making has improved. Their service is good with deliveries arriving quickly and enjoying the monthly discovery coffee.”

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Posted 2 years ago

“We love the Colombian coffee and buy it regularly. This time I added a selection of 6 smaller packets of other coffees. What a great way to try other blends.”

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Posted 2 years ago

“Fantastic coffee selection, ethically sourced and produced, expertly roasted in the Surrey Hills by Dan and the team, which all adds up to a wonderful coffee experience every day. I love my Guatemala la Esmeralda makes every morning special. Thank you”

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Posted 2 years ago

“Great value, great tasting coffee and they seem like very nice people!”

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Posted 2 years ago

“Coffee is delivered promptly and is delicious. I can’t pick a favorite because I love and enjoy everyone I’ve bought. I’ve had them hot and iced and I have never been disappointed xx”

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Posted 2 years ago

“Great service and great coffee. Really look forward to receiving our Discovery coffee each month. Thank you.”

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Posted 2 years ago

“Great coffee options for every day as well as for gifts! I have been using Chimney Fire Coffee for a bit more than a year and I love their products, timely delivery and environmental-friendly packaging! All I could wish for. Thank you to the team”

Helpful Report

Posted 2 years ago

“I discovered Chimney Fire Coffee as a local supplier during first Covid lockdown in 2020 and have been hooked ever since. Super range of flavoursome coffee delivered speedily to my door with a helpful website that provides great information about each of the growers and type of coffee. Now a monthly subscriber!”

Helpful Report

Posted 2 years ago

“Chimney Fire Coffee shows how it can be done - sustainably and with superb coffee. Their decaf is as potent as their signature coffee. This company walks the talk with ethically-sourced products, compostable pods and packaging, and donations to causes that have a direct impact on individuals and communities in need. Great communication, before, during and after sales too.”

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Posted 2 years ago

“Delicious coffee, fast delivery, friendly staff”

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Posted 2 years ago

“Chimney Fire always provide delicious beans, and a great variety too. The discovery option is great to have, and they're always very helpful and friendly with questions.”

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Posted 2 years ago

“The emails are friendly, website easy to use, items available wide and varied!”

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Posted 2 years ago

“Excellent efficient service and great comms”

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Posted 2 years ago

“I've bought coffee from other coffee roasters that have been very good, but feel Chimney Fire is the best so far. I bought a trial selection and very impressed at the packaging, generous amount of coffee, and extra info by way of little cards in a pocket on the pack with a QR code for info on origin and much more. As for the coffee I've settled on a superb tasting coffee. Extremely worth trying the test packs. Very satisfied.”

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Posted 2 years ago

“Every month I buy a kilo of the discovery coffee and it never fails to impress. Great service and great coffee. Thank you! ☕🌟”

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Posted 2 years ago

“Always a high quality coffee and very reasonably priced. Delivery is quick. I would highly recommend.”

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Posted 2 years ago

Chimney Fire Coffee is rated 4.9 based on 1,011 reviews