Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.94

4.9 Rating 1,012 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

4.9

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought this as a gift for my son and he loved it. Presentation excellent and he said the coffee was amazing so thank you. My son has your details to order more.”

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Posted 4 years ago

“Good customer service and quick delivery. Great coffee too.”

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Posted 4 years ago

“Bought the taster packs and it was a great selection - have ordered some larger bags of our favourites, which arrived quickly and good packaging.”

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Posted 4 years ago

“Chimney coffee are great. I'm sure I will use them again.”

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Posted 4 years ago

“Have received our first coffee of our 6 month subscription. A very different taste that I've never had before but thoroughly enjoyed. Really looking forward to what February brings!”

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Posted 4 years ago

“We love Chimney Fire Coffee - great value for money and the taste is the best. We have a subscription service that always arrives on time, would highly recommend”

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Posted 4 years ago

“I have tried four different coffees from Chimney Fire so far and all are excellent. The latest was Colombian Gran Galope, a really well balanced, flavourful bean, which I will order again. I started using Chimney Fire to try to support a local business through lockdown, and have not been disappointed at all: I would highly recommend them (in fact, my father is now a fan, particularly of the El Salvador Three Ways, which he says is the best coffee he has ever tasted). The service from Chimney Fire is excellent - orders usually arrive within three days, well packaged and fresh. I have no complaints and it is nice to get a little thank you note from the roasters in each delivery - a lovely personal touch.”

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Posted 4 years ago

“I first ordered from CFC about 9 months ago and haven’t looked back since. I initially tried a few of their coffees, which I can honestly say are all great, before finally settling on one. On the rare occasion I’ve been forced to buy emergency coffee provisions from the supermarket, it has never been anywhere near as good. We recommended CFC to multiple people who have all said the same thing!”

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Posted 4 years ago

“Very good coffee... very good packaging... all round win supporting local business. Keep doing what you are doing!”

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Posted 4 years ago

“Excellent coffee and even better customer service! I’ve ordered from them for most of 2020 and my most recent order was sent as whole bean instead of fine ground. They immediately sent the correct order and I gifted the whole beans to a friend.”

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Posted 4 years ago

“We really enjoyed the Chimney Fire Coffee. In addition to it being delicious, we particularly appreciated that each coffee was provided with a QR code to access further information about the production and its farmers. We would definitely purchase from Chimney Fire Coffee again & would recommend it to a friend wholeheartedly.”

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Posted 4 years ago

“Ordered from them around April/May 2020, the order arrived quickly and their coffee was super tasty. I can't usually taste coffee very well so I go by the smell, and this smelled lovely!”

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Posted 4 years ago

“We bought a selection pack to try it out over Christmas. There were 6 small packs of very different flavours. Will be buying again - really lovely coffee.”

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Posted 4 years ago

“Beautiful artisan coffee: highly recommended”

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Posted 4 years ago

“Bought some ground coffee (Guatemala San Antonio, Ranmore Signature Espresso and Christmas Discovery) as a present for Christmas and it has had rave reviews! Great packaging and free delivery is always a plus.”

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Posted 4 years ago

“Chimney fire always has a nice selection of coffee, their staff are knowledgeable and have a small enough team that everyone is working towards making a great product. Keep up the good work!”

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Posted 4 years ago

“Excellent coffee, great service - plus Chimney Fire support a small charity. What's not to love?!”

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Posted 4 years ago

“A friend posted a picture of a bag Ranmore espresso which prompted my first purchase from Chimney Fire. I was not disappointed. The quality of the coffee and the buying experience has been faultless over the last 2.5 years. During the last 12 months lockdown has been made that bit more bearable with Chimney Fire Coffee! More Ranmore, some sampler packs and my favourite part - a kind note from the team in each package. I’m getting ready to place my next order ...”

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Posted 4 years ago

“Great coffee, fast shipping”

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Posted 4 years ago

“A good selection of coffee, the decaf was lovely.”

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Posted 4 years ago

Chimney Fire Coffee is rated 4.9 based on 1,012 reviews