Chimney Fire Coffee Reviews

Name: Chimney Fire Coffee
Address: Denbies Wine Estate, London Road, Dorking, Surrey
Rating: 4.94

4.9 Rating 1,012 Reviews

99 %

of reviewers recommend Chimney Fire Coffee

4.9

Based on 1,012 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Chimney Fire Coffee:

Chimney Fire Coffee is a B Corp certified coffee company, committed to importing and roasting great tasting, high quality coffee with a positive impact. Their mission is to return value to coffee growers and producers by creating a fully transparent supply chain, with a direct sourcing model that assures mutually beneficial prices. This helps them commit to long-term, multi-year partnerships, contracting up to three years in advance.

Chimney Fire Coffee imports this high quality green coffee, and roasts it at their home on Denbies Wine Estate. Available individually or as part of a flexible subscription, all their coffees can be purchased online, alongside coffee equipment, accessories, and their popular weekend tours and experiences.
We have long-term relationships directly with our suppliers, use 100% compostable & recyclable packaging across our range & deliver social impact through donations to Re-Cycle, a small charity who refurbish bikes in the UK and send them to rural communities in Africa.

In August 2022 we became a Certified B Corporation™, an international commendation of social and environmental performance. The B Corp™ Community is a nonprofit network transforming the global economy to benefit all people, communities and the planet, using business as a force for good.

Visit Website

Phone:

01483 664154

Email:

hello@chimneyfirecoffee.com

Location:

Denbies Wine Estate,
London Road,
Dorking
Surrey
RH5 6AA

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Chimney Fire Coffee 5 star review on 27th January 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant.. the coffee :) as well as the service, packaging and delivery. Great online experience!”

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Posted 4 years ago

“Great range of coffee with lots of information about the types of beans, flavours and where they are sourced from. Choice of whole bean and grinds to suit individual requirements. Always dispatched promptly.”

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Posted 4 years ago

“Fantastic range of lovely coffees - enjoy the monthly discovery coffees too. Dispatched quickly.”

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Posted 4 years ago

“Problem free ordering process with swift and secure dispatch and delivery. Furthermore, there is a good limited selection of products to choose from at fair prices from a company with a good ethos. So far I only bought my Moccamaster Select from Chimney Fire Coffee and I was especially pleased and surprised to find that the padding in the shipping box consisted of jute coffee bags. For some perhaps a small thing, but it's a great touch and a naturally degradable packaging solution! I won't hesitate to order from them again and will almost certainly try some of their coffees in due course.”

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Posted 4 years ago

“A great find when looking for an alternative coffee roaster to whom I usually buy from. As a change from my regulars, I ordered a couple of South American coffees and they didn’t disappoint. Excellent service from the team at Chimney, too, keeping me up to date with my swift delivery. I’ll certainly be back for another order.”

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Posted 4 years ago

“Lovely coffee, speedy service, love the little hand written notes.”

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Posted 4 years ago

“Quite simply the best coffee we've had. A great local company that loves what it does and produces a wide variety of coffees for all tastes. We've tried other brands but we always come back to Chimney Fire.”

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Posted 4 years ago

“Absolutely delicious coffee, quick delivery and a stamp on the bag letting you know it’s roast date is a nice touch. Great local small business will be buying again. Personal favourite was the 189 Brazil.”

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Posted 4 years ago

“Great variety of coffees, Ethiopia was our favourite. We love the sustainable paper use and the lovely cotton bag. We've seen your coffee in the Reigate zero waste shop, would it be possible to spread that out to the other zero waste shops in Fetcham and Ashtead (GreenWise)?”

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Posted 4 years ago

“Super delicious and great that your supporting local business”

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Posted 4 years ago

“Amazing core range of delicious responsibly sourced beans. Helpful guidance and support on how to obtain the very best from each brew. Fun and engaging monthly puzzle, heralding the supplementary visit of a surprise new coffee. All available local to my home so no additional coffee miles!”

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Posted 4 years ago

“Brilliant coffee and love the individual messages in each package! Nice touch!”

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Posted 4 years ago

“Really lovely coffee, can highly recommend.”

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Posted 4 years ago

“Coffee tastes great - Love the little notes too!! Really like the fact it’s sustainably sourced and comes in recyclable packaging! Would highly recommend!!”

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Posted 4 years ago

“Excellent choice, the website gives you plenty of advice. I also emailed asking for more information which I got a quick detailed reply. A very ethical company with great product”

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Posted 4 years ago

“Amazing coffee. Would highly recommend”

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Posted 4 years ago

“Ordered a bag of beans on a Thursday, they arrived Saturday morning (using free post and packing option). The coffee beans smelt fresh and gorgeous and used a moderate/fine grind on my Sage coffee machine. I tend to drink my coffee as a flat white. I am able to achieve a cup of coffee (flat white) with Chimney's coffee which is as good as what I might get at an independent coffee shop”

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Posted 4 years ago

“The coffee is amazing! Aroma and taste are delicious and love the fact that you can buy the introductory taster packs if you're not sure which flavours you really like.”

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Posted 4 years ago

“Coffee tastes fab and the staff have been really knowledgeable and helpful with my queries on what type of kit to be buying. We can't wait to visit the site in person for the Coffee Experience when times allow!”

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Posted 4 years ago

“Delicious range of coffees to suit all tastes. Excellent customer service. Online ordering was simple and delivery was fast and came in sturdy packaging. Great value. Would highly recommend.”

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Posted 4 years ago

Chimney Fire Coffee is rated 4.9 based on 1,012 reviews