Chestnut Mill Limited Reviews

Name: Chestnut Mill Limited
Rating: 4.73

4.7 Rating 1,357 Reviews

93 %

of reviewers recommend Chestnut Mill Limited

About Chestnut Mill Limited:

A UK based independent and family-run store
Offering top brand quality products at competitive prices. We take pride in providing an efficient, friendly service with clear straightforward advice when needed.

We offer a wide range, with over 6000 products in stock and ready to be despatched to you on an Express Delivery service. We are a pet and equestrian superstore, farm and small holdings supplier, wildlife supplies specialist, and online garden centre.

Visit Website

Phone:

01256578011

Email:

info@chestnutmill.co.uk

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Chestnut Mill Limited 5 star review on 27th September 2025

Anonymous // 01/01/2019

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“We purchased gates and a rose arch and both were really excellent quality. We had some questions about the products and delivery which were answered promptly and overall, the customer service was great.”

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Posted 1 year ago

“Very happy with the price, the speed of delivery and the product itself (the bunnies tell me that the winter berry bites are their favourite, and they're not normally easy to get hold of in the summer!).”

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Posted 1 year ago

“I purchased some tubs to actually use as drinks containers for events and they look fit for purpose! Good service and delivery so happy days.”

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Posted 1 year ago

“Absolute shocking was told it would be delivered in 21 days the reason we ordered with them to be then told it’s gona be 2 months avoid”

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Posted 1 year ago

Thank you for your review. I am very sorry to hear you have had such an issue. This is delivered directly by the manufacturers so we were not aware of this issue you have had. Delivery lead times are approximate and liable to occasionally change due to surges in demand at such peak times as that start of May. If you can message us at info@chesntumill.co.uk we may be able to improve this delivery time for you as I don't think it should even now 2 months wait.

Posted 1 year ago

Good Morning, We hope you are now enjoying your new Summerhouse. Further to our previous response, we did wonder if you would consider reviewing this feedback. Upon contacting us after leaving this review we were able to get you a delivery date of 27th May which was 30 days after you order date, which I accept is 10 days longer than originally suggested, however the lead times are approximate and I am sure you would agree our quick action resulted in a much better resolution than the 2 months mentioned in your initial review. Kind Regards The Chestnut Mill Team

Posted 1 year ago

“Good and reliable service. A lot cheaper than the garden centre”

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Posted 1 year ago

“Quick delivery. Very light comfortable short wellies, ideal with the removable sock. Ordered more than one for fit as other reviews suggested they are a small fit but I kept the size I usually wear.”

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Posted 1 year ago

“Received item in good time and good condition”

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Posted 1 year ago

“Quick and easy to order item and delivered promptly and on time. Good quality and would recommend them”

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Posted 1 year ago

“Hi there I’m sorry I can’t rate the shed as I have not received it. The date for delivery is 23rd May. As soon as I have received it I will leave a review kind regards S. Chapman”

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Posted 1 year ago

“Great product, very well made for reasonable price. Firstclass delivery service.”

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Posted 1 year ago

“Fantastic service and easy to deal with.”

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Posted 1 year ago

“Very quick delivery”

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Posted 1 year ago

“I phoned to check stock availability as other suppliers had accepted payment and then refunded due to no stock. Chestnut checked stock and then sent out my order quickly.”

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Posted 1 year ago

“Excellent company to deal with, very good price and quick delivery.”

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Posted 1 year ago

“I needed an additional raised bed in a hurry - husband ordered far too much topsoil ! The price at Chestnut Mill was very competitive and the item arrived very quickly and was well packed. Hadn’t used them before and just came across them on line. Will definitely be one of the first places I look in the future.”

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Posted 1 year ago

“Very easy website, good communication and quick delivery. I definitely recommend this company”

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Posted 1 year ago

“Ordered something, but it was found to be damaged. Rather than send out damaged goods, they let me know and gave the option to choose something else or have a full refund. I chose the latter and they processed that immediately. Very helpful and responsive on email.”

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Posted 1 year ago

“A lovely company with first class customer service. I bought some beautiful garden furniture and am very pleased with it. A small delivery problem (not their fault), but the team replied to my messages immediately, sorted everything out and left me with the best impression possible of a friendly, helpful company. I'd have no reservations about recommending them, and would be pleased to buy from them again.”

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Posted 1 year ago

“Bought outdoor table which was delivered promptly, however there was a small issue with the wood of the table top. The problem with the table was dealt with quickly and communication was super and a new table top delivered promptly. Fantasic customer service, restores faith that it still exists. Many thanks”

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Posted 1 year ago

“Brilliant service first class item”

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Posted 1 year ago

Chestnut Mill Limited is rated 4.7 based on 1,357 reviews