Chestnut Mill Limited Reviews

Name: Chestnut Mill Limited
Rating: 4.73

4.7 Rating 1,353 Reviews

93 %

of reviewers recommend Chestnut Mill Limited

About Chestnut Mill Limited:

A UK based independent and family-run store
Offering top brand quality products at competitive prices. We take pride in providing an efficient, friendly service with clear straightforward advice when needed.

We offer a wide range, with over 6000 products in stock and ready to be despatched to you on an Express Delivery service. We are a pet and equestrian superstore, farm and small holdings supplier, wildlife supplies specialist, and online garden centre.

Visit Website

Phone:

01256578011

Email:

info@chestnutmill.co.uk

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Chestnut Mill Limited 5 star review on 22nd December 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service speedy delivery!”

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Posted 15 hours ago

“I was very impressed with the Excellent customer service. It was heartening to receive a personal message regarding a potential delay with the delivery. The item did actually arrive much sooner than originally anticipated . The item was purchased at a good price too. I will definitely be back !”

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Posted 1 day ago

“Manufacturing fault of product was quickly rectified by sending a replacement item. Very many thanks for speedy resolution.”

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Posted 2 days ago

“I have had such a positive experience with this company. Really helpful when i phoned for advice regarding a product. Delivery time after order has always been really quick.”

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Posted 4 days ago

“Great service as usual”

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Posted 4 days ago

“Bought as a Christmas gift for our daughter so we can only comment on the packaging which appears strong and robust. We are looking forward to opening it up.”

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Posted 1 week ago

“Very efficient ordering and delivery service and my Aunt loved them! Thanks :)”

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Posted 1 week ago

“No order acknowledged, doesn’t answer phone, does not respond to email. Likely to cancel order if no response in next 48 hrs”

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Posted 1 week ago

Thank you for your message and review. I can confirm the order was received and has been processed and despatched. A confirmation of the order was e-mailed to you on the 10th at 16:10 at the same time you placed your order. Please could I ask you to check you spam for such an e-mail as it was certainly sent from our system and we have had no bounce back notifications. This order should be with you mid week within the 3-5 working day lead time advertised. In reference to your comments about no reply to e-mails and issues speaking to us over the phone. Please accept my most sincere apologies that you were unable to speak to use, we are extremely busy at the moment and not always able to answer every call. The only e-mail we have received from you was on Friday, we do not man our office over the weekend, but as we take our customer service very seriously we have still replied today (Monday) so you will have had a reply within 1 working day of your e-mail as well as the original confirmation e-mail sent at the time of the order and the despatch confirmation e-mail. Please accept our most sincere apologies for the issues you have faced.

Posted 1 week ago

“Brilliant I had no trouble with my order and the delivery was fast and was on time brilliant”

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Posted 1 week ago

“Very good responsible service. Thank you very much.”

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Posted 2 weeks ago

“i have made several purchases from this company and i have been very happy with the products available and speed of which the items arrived .This company offers great service”

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Posted 2 weeks ago

“Great customer service”

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Posted 2 weeks ago

“Excellent service and produt with quick delivery. Would recommend”

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Posted 2 weeks ago

“Great service competitive prices”

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Posted 2 weeks ago

“Great service, would definitely order from them again”

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Posted 3 weeks ago

“Very happy with the price and despatch/delivery”

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Posted 3 weeks ago

“Deliverd as promised. Thank you”

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Posted 3 weeks ago

“I experienced a few issues with the delivery firm but received very good support from Chestnut Mill.”

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Posted 3 weeks ago

“Excellent service – good website, fast delivery, and a very good price for expensive shears.”

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Posted 3 weeks ago

“Ordered a delivery,fantastic service arrived really fast,very reliable company”

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Posted 4 weeks ago

Chestnut Mill Limited is rated 4.7 based on 1,353 reviews