Chestnut Mill Limited Reviews

Name: Chestnut Mill Limited
Rating: 4.73

4.7 Rating 1,358 Reviews

93 %

of reviewers recommend Chestnut Mill Limited

About Chestnut Mill Limited:

A UK based independent and family-run store
Offering top brand quality products at competitive prices. We take pride in providing an efficient, friendly service with clear straightforward advice when needed.

We offer a wide range, with over 6000 products in stock and ready to be despatched to you on an Express Delivery service. We are a pet and equestrian superstore, farm and small holdings supplier, wildlife supplies specialist, and online garden centre.

Visit Website

Phone:

01256578011

Email:

info@chestnutmill.co.uk

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Chestnut Mill Limited 5 star review on 27th September 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Birds are tucking in to this seed already ... seems they like it a lot! Great service!”

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Posted 1 year ago

“Very quick delivery. Waiting for some dry weather to try Deer pellets”

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Posted 1 year ago

“Bench easy to assemble and arrived promptly. Very pleased.”

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Posted 1 year ago

“Great hut. Granted it was a cheap one but it served my purposes well. More importantly, this company did not charge an extra £100 for delivery unlike other companies. Communications throughout were great. (Recieved a phone all to tell me what day it was going to be delivered). And when it was, the driver Adam, was great. Very polite and very helpful. Hence the 5 star review.”

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Posted 1 year ago

“Product arrived perfectly but a little slow from order to delivery”

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Posted 1 year ago

Thank you for your order and Feedback. This order was for a Special Order Item and these do unfortunately take a little longer to come into our despatch warehouse. This should have been made clear on the product listing page, apologies if it was not and we will look into improving this side of things. Yours did, I see take a little longer than the approximate lead time shown, but unfortunately this is why it is an approximate time scale as there can be unforeseen delays occasionally. I am glad though that you were able to get your product and hope it serves you well.

Posted 1 year ago

“Having ordered an apex steel shed 6x4 with base, we then had emails/text for various dates and disappointments on failure to deliver. We contacted Tim who informed the company they had instructed to supply and deliver to us that we were going to cancel the order after so many failures to deliver. This then prompted them to deliver as per text/email, which did arrive in good order. A big thank you Tim, but this should have not happened as we will be informing anyone who is thinking of purchasing sheds etc from Chestnut mill, to think again.”

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Posted 1 year ago

Thank you for your Feedback. I am very sorry that you had the issues with the cancelled deliveries. We understood from yourself and the supplier that the first one was due to snow stopping the delivery vehicle. There was then a subsequent cancelled delivery as the supplier was trying to fit your original delivery into their existing schedule, but they were unable to do so on the first attempt. It was at this point that you let Chestnut Mill know there was an issue and we took this up on your behalf. Within 24 hours we had secured you a confirmed new delivery date which was both successful and still within the originally advertised 10-15 working day lead time. Whilst we acknowledge having deliveries cancelled like this is extremely frustrating, we hope you were happy with the way Chestnut Mill dealt with the issue swiftly and effectively once it was brought to our attention.

Posted 1 year ago

“Ordered some deer food which arrived promptly will definitely use again”

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Posted 1 year ago

“Reasonable price. Nice to do business with a company unknown to myself.”

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Posted 1 year ago

“Excellent company ordered processed quickly,goods dispatched, delivery on time, excellent product quality wood. Will use this company again.”

Chestnut Mill Limited 5 star review on 19th February 2024

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Posted 1 year ago

“Great products, delivered quickly.”

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Posted 1 year ago

“Fast delivery and well packed. Happy with the item.”

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Posted 1 year ago

“Very good , quick delivery”

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Posted 1 year ago

“Excellent customer service. I had an issue with my purchase and it was quickly resolved with courtesy.”

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Posted 1 year ago

“Excellent product but I am not impressed with your choice of carrier, this however, has no reflection on yourselves.”

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Posted 1 year ago

“Very pleased with the service and the item ordered, Marlbrough garen seat Thank you”

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Posted 1 year ago

“Had to pay extra to send back a parcel”

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Posted 1 year ago

“I am very pleased with my new birdbath…Have assembled it and it is nice and big and also a lovely dark ish green colour.I haven’t put it in the garden yet as we still have work to do out there…I get lots of big and small birds 🐦 so am looking forward to seeing them enjoying it…Just hoping it’s easy to keep clean because had a problem with algae on my old one…Time will tell I suppose… Very happy with the service from Chestnut Mill too…”

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Posted 1 year ago

“The buying experience was good. Can't fault chestnut mill. The suppliers, shire, could do better though”

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Posted 1 year ago

“Great service well built shed/sun house”

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Posted 1 year ago

“Responded to my enquiry very promptly. Friendly, professional customer service. Answered my questions I had. Happy to take my order over the telephone as opposed to online only Goods arrived very quickly.”

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Posted 1 year ago

Chestnut Mill Limited is rated 4.7 based on 1,358 reviews