Capsule Clean Reviews

Name: Capsule Clean
Rating: 3.64

3.6 Rating 106 Reviews

64 %

of reviewers recommend Capsule Clean

3.6

Based on 106 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 66%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week

About Capsule Clean:

Capsule is a premium product made from premium materials. From high power brushless motors, to large batteries, aircraft grade aluminium and expensive carbon fibre capsule has been built from the very best components.

Ultra-Light
world’s first carbon fibre domestic appliance

Full Performance
cleans as well as a full size corded upright

Healthy Appetite
nearly 5 times the capacity of some cordless vacuums

Truly Clean
gets the dirt out of your home

Visit Website

Write Your review

Tell us how Capsule Clean made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Started out great, but trying to keep this hoover upright while charging is a nightmare and not been able to source a stand that fits it, it falling over has caused clasp/catch to break unfortunately, so no longer closes properly, dissapointing”

Helpful Report

Hi Helen, Just to let you know we now have the Capsule Wall Dock available here: https://www.capsuleclean.com/offers/dok-01-capsule-wall-dock/ Sorry to hear your Capsule has been damaged. If you can contact hello@capsuleclean.co.uk with your order number our UK based team may well be able to solve things under your 2 year warranty. Best wishes, The Capsule team

“Good customer service great Very Very powerful machine ... not so light and not so easy to use actually .. no wall mount which really is an oversight.”

Helpful Report

“The only thing I would criticise is it doesn’t have a doking devise.As I told you my son in Devon is going to purchase one”

Helpful Report

“Great Bit of kit very pleased with it”

Helpful Report

“Delighted, light and efficient”

Helpful Report

“I searched and read countless reviews even friends had different suggestions on which was the best cordless and after my Dyson V8 lasting just over 3 years I didn’t want to make another wasted costly purchase. I am so glad I brought the Halo it’s just fabulous for the price it’s easy to use super light and my carpets look fab. Love that you have a setting for hardwood floors etc. Delivery was quick & set up really easy.”

Helpful Report

“Amazing service”

Helpful Report

“Nice and light, cleans pet hair well. Great on carpets and hard floors alike. Never thought I would go back to bags but love they are compostable and the large capacity of the vacuum. We are really pleased with it!”

Helpful Report

“Easy to use and store.”

Helpful Report

“Excellent. Really happy”

Helpful Report

“I saw the advert not long after my Dyson handheld broke .I read the sales pitch and thought why not , it arrived with enough charge to use straight out of the box . A years supply of vac bags and a couple of needy tools is all that you need . Easy to use and not that heavy when used as a hand held only . The handle can rub if you have a large grip as the handle isn’t the most ergonomic . Would recommend as an equal if not better alternative to other high priced hoovers .”

Helpful Report

“Really good suction”

Helpful Report

“It is good, light”

Helpful Report

“Very happy with my purchase”

Helpful Report

“All of the convenience of a cordless with all the allergen retention of a bagged vacuum, without having to pay the earth. Fantastic!”

Helpful Report

“Just got mine - delivered so quick and really easy to set up. It’s as good as my plug in and so quick and easy to get out - brilliant on the stairs. It’s light as well. So glad I bought you Capsule friend!!”

Helpful Report

“The Halo Capsule is amazing. Cleaning is now a pleasure. Since I was seriously ill three years ago I have not been able to hoover the stairs and had to sit on the sofa while cleaning my living room floor. We have two young children, one of the reasons I have been watching the cordless vacuum market for several years. I have also been hoping for a hoover with a proper on/off switch - essential when you have mobility issues - rather than a trigger which you need to keep your thumb on. This is a brilliant feature of the Capsule but its performance is what makes this a 5-star review. My daughter has long hair and the Capsule collects it from carpet brilliantly. It's then easy to remove as per the instructions from the brush rollers. So easy to change the dust pouch - just drop in a new one - although I've not needed to replace one yet despite hoovering much more often than ever before. I absolutely love the Halo Capsule. Sorry to any future domestic cleaners, I'm not going to need you after all!”

Helpful Report

“I was very pleased with my capsule. The suction is excellent and I like being able to use it on the kitchen floor without the motor on in the head. Customer service was excellent answering all my question before I made the purchase and delivery was the day before I had expected it!”

Helpful Report

“I was really happy until the pad at the back of the cylinder came off so now it keeps falling over which has resulted in the yellow clip snapping !! It’s only a couple of months old”

Helpful Report

Hi Samantha, We're really sorry you've had an issue with your Capsule. We know you are already speaking with our UK based helpdesk and they are speeding you a new pad and and replacement for the broken part under your standard 2 year warranty. We have already improved the glueing process in production so this issue does not happen again. Our apologies for your inconvenience and we hope that once you receive your new parts you remain 100% satisfied with your Capsule. Best wishes, The Capsule Team

“I bought a Capsule Clean a few weeks afo and it has revolutionalised my cleaning routine. Full charge easily supports all the vacuum cleaning required on each floor; recharging being very quick, too. Excellent, lightweight, cordless cleaner. I love it!”

Helpful Report

Capsule Clean is rated 3.6 based on 106 reviews