“Easy to use website and quick turnaround. Issue with delivery, as left outside without a note, not book2door issue but they were quick to respond to report of delivery issue. Replaced one of the books as it got wet but other box sets were well wrapped so undamaged.”
“Great customer service
I forgot to put house number in the order I pplaced accidentally. Got email from member of company asking politely for more details
Highly recommend”
“The book I ordered came very quickly (within 2-3 days) with no damages. And the book was remarkably cheaper than on the high street or Amazon. I would recommend this service greatly”
“I am very pleased I have purchased books by a suggested age range by Books2Door.com.
Having many Nieces and Nephews.
Choosing had been a very easy task.”
“Ordered for the 1st time recently from books2 door ,couldn't fault them ,was kept up to date about delivery and delivered within a few days . 10 out of 10.”
“Excellent customer service. Have been a customer for a while now and cannot fault their service. Able to find books that would cost an arm and a leg elsewhere. My first go to when i want to find a book to buy.”
“Delivery was as specified at the time of order. The package was delivered undamaged but when opened the three books which were bound together had been dropped and had one corner on each crumpled, this had been done prior to packaging yet they sent the books out anyway..This leads me to ask if Books2Door cares about customer service or just getting payment....Books could not be returned as they were required as a gift.”
“I paid extra for faster delivery because the books were a gift. Unfortunately they didn’t come any faster. When I contacted them to chase up the order they were very quick to reply to me, were very apologetic, explaining there was an issue with the post office and credited me the money back straight away that I’d paid for faster delivery. I found their Customer Service very good.”
“Books I wanted were out of stock so they emailed me when they were available. Ordering was straight forward and books were delivered within the timescales they quoted. Very happy with service.”
