Bell Group Reviews

Name: Bell Group
Address: 7-8 Ravensquay Business Centre, , Orpington, 7-8 Ravensquay Business Centre, , Orpington, Kent
Rating: 3.83

3.8 Rating 372 Reviews

71 %

of reviewers recommend Bell Group

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3.8

Based on 372 reviews

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About Bell Group:

Whilst we are considered a market leader, our Group remains a family owned and operated company; George Bell, our Chairman and Founder, set up his own commercial painting and decorating company in April 1984 – Collins and Bell Ltd – operating throughout the central belt of Scotland. Since that time the Group has grown through acquisitions as well as organically; this has resulted in developing a strong network of services, which have been designed to integrate on a national, regional and local basis. Our key strength as a business is our team which we have developed over the years; this is partly thanks to the comprehensive training programme put in place for all employees and our commitment to respecting individuals.

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Anonymous

Anonymous // 01/01/2019

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“We had a wet room installed last summer. The work was supposed to take four days, ten days later it was completed. During this time we were flooded four times and unable to use the toilet for two days. This week the entire wet room is currently being ripped out due to more leaks under the floor waste. We have now found out that the branch manager sent a gas fitter to do the plumbing last year. The workmen arrived at around 10.15 then disappeared for 11 o'clock tea break then at around 12 it's a hour the 3/4 lunch break.”

Helpful Report

Good morning, We are very sorry to hear of your experience and have sent a private reply to request a little more information. Kind Regards Bell.

“I’m a tenant with MHS Housing in Kent. I was nervous about the works due to start because my previous experience with a contractor was an absolute nightmare. However, before the works began, an older gentleman named Mark from Bell Group came to my home.He introduced himself with a smile claiming to be the Boss, explained the process, and instantly made us feel at ease — though I still expected things to go wrong. Mark kept his word, visiting during the works to check on progress. He was genuinely a lovely man and had the respect of his team, who worked tirelessly to ensure everything was finished to a high standard. They even cleaned up so thoroughly that you’d never know they’d been here. Hats off to Bell Group, Mark, and his fantastic team for turning a potentially stressful experience into a great one!"”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“We had leaking issues from one of our retail units at our site at Marischal Square in Aberdeen. Barnie group's plumber surveyed with camera's prior to work commencing and the job was organised with a two day window to allow for flooring to be relayed in the kitchen area of the retail unit. The guys arrived at site 07.30 and were ready to go, they easily completed the work in one day, a first class job where everyone on site was happy.”

Helpful Report

Thank you for your 4 Star Review. Many thanks, Bell.

“Their drivers are absolutely dangerous. Break speed limits, undercut other road users. If this is how they operate in sign written vehicles one can only imagine their behaviour on site.”

Helpful Report

Good Afternoon, We are very sorry to hear of your experience and have sent a private reply to request a little more information. Kind Regards Bell.

“Absolutely delighted with the quality of service and professionalism. Ian, Alan and Kayleigh were fantastic, we will recommend the Paint My Home team without any hesitation!”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“3 men attended our bungalow to clean the fascias, hand rail and UPVC window sills. They were cheerful, polite, friendly and their work ethos was great to see. Well done to these men and to Bell Maintenance Company for employing such good workers.”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“Abusive, blocking public footpaths, making false accusations and threatening behaviour, had to call the Police!”

Helpful Report

Good morning, We are very sorry to hear of your experience and have sent a private reply to request a little more information. Kind Regards Bell.

“We have a complaint about the noise before 8.00 in the mornin which they say they don't start until 8 the generator goes on which makes a noise they throw things over there yard and we have pictures of them there before 8.00am and they know they shouldn't make a noise until 8.00am we called the council and they said they should start from 8.00am to 6.00pm and Saturday 8.00am to 1.00pm and they come after 1.00 on sat”

Helpful Report

Good morning, We are very sorry to hear of your experience and have sent a private reply to request a little more information. Kind Regards Bell.

“They have installed defective units, damaged a window and told lies to keep from fixing their mistakes. The water pressure on the heated shower united is extremely poor and only really increases if its set to cold water. To lie about their work is an insult to all the good brits every where. And as I have witnessed the quality in their work is poor and should never be hired to do anything!!!!!!!!!!!!!”

Helpful Report

Good Morning, We are very sorry to hear of your experience and have sent a private reply to request a little more information. Kind Regards Bell.

“The existing site team at Parliament Hill (Harri, Ian and Nadine) have come in and owned the project. The three of them have a professional and friendly approach in dealing with people and in project delivery.”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“New kitchen fitted by Bell contractors on behalf of Longhurst housing, considering accreditations held by Bell and a their quality policy statement “It is the policy and a principal business objective of Bell Group UK to provide the highest quality of service to clients.” This has to be the worst workmanship I have ever seen for contractor with such a quality statement, every job done to the worst possible standards. Inspectors from Bell and Longhurst called to check the work, said they were not happy and got some of the issues sorted out, again to very poor standards, weeks later and still no contact to inspect again or complete any of the work that needs to be done. Considering Bell apparently hold NQA ISO9001 I wonder if NQA would like to see the pictures I have showing the quality of the work. Absolutely shocking. Just a few points. Plaster that could have been done better with bare hands than a trowel, sink not fitted into worktop with gaps around, tiles cut with gaps around electrical sockets, painter leaving gloss paint everywhere without cleaning up and signing work to say he worked until 4.00 when he was rushing to leave and finally left at 12.00, painting without any preparation whatsoever, plumber fitted pipe from dishwasher incorrectly causing water damage to the new sink unit (had to fix this myself as there was water everywhere) . I have never seen such a bunch of cowboys in my life, like it or not this is the truth.”

Helpful Report

Good morning, We are very sorry to hear of your experience and have sent a private reply to request a little more information. Kind Regards Bell.

“Absolutely shocked to see Bell as contractors for property maintenance for Lincoln CC standing around most of the morning doing nothing. I was present for 3 hrs and in that time they did less than 10 mins work. What a waste of council resources or council tax funds. Shocking!”

Helpful Report

Good morning, We are very sorry to hear of your experience and have sent a private reply to request a little more information. Kind Regards Bell.

“We have just finished having Development painted by Ruby & Graham from Bell Group. They were very pleasant & helpful. they worked their socks off. Thank you Ruby & and Graham for all your hard work, your both an asset to you company.”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“A Truly Fantastic Place to Work! ⭐⭐⭐⭐⭐ Working at Bell Group has been an incredible experience from day one. The company fosters a positive, supportive, and dynamic work environment that makes you feel truly valued. The leadership team is approachable, transparent, and genuinely invested in your growth, which creates a culture of trust and collaboration across all levels. What I love most about Bell Group is the balance between professional development and personal well-being. There is a real focus on continuous learning, and they provide plenty of opportunities for career advancement, all while encouraging a healthy work-life balance. It’s a place where you're not just a number — your contributions are recognized, and your development is actively supported. The team culture is amazing! Everyone is passionate, hardworking, and always ready to lend a hand. I’ve been fortunate to work alongside some incredibly talented individuals who truly embody the spirit of teamwork. If you're looking for a company that values its employees, promotes personal and professional growth, and offers a great environment to thrive, Bell Group is the place to be. I’m proud to be part of such a fantastic team and excited for what the future holds!”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“Bell Group undertook the first phase external decoration to our properties in Ardler Dundee, all interaction with the Bell team was professional and the works completed on time and within budget. I have no hesitation in recommending Bell Group and look forward to working with them in the future.”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“I had the pleasure of working with the team at Bell Group on the Braehead Retail Park Canopy Painting Project, and I can’t recommend them highly enough. From my initial meeting with Sandra and Gordon, it was clear that they were dedicated to addressing the poor condition of our canopy. Their thorough assessment laid the groundwork for a successful project. Liam, the site manager, ensured that every aspect of the work was carried out to the highest standards. The team’s collaboration with the paint manufacturer resulted in a robust scope of work that promises both durability and longevity for the canopy. In addition to their professionalism, they offered very competitive pricing, making it easy to see the value they provide. If you’re a commercial property owner in need of project work, I wholeheartedly recommend Bell Group. They truly exceeded our expectations!”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“Paula excellent and clear.”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“There are 7 properties here and everyone is pleased with the painting done by one painter named Lee. The finish is excellent he's clean friendly and polite really good company”

Helpful Report

Thank you for your 5 Star Review! Many thanks, Bell.

“We have just had a kitchen refurbishment from Bell group ,all if the workmen were brilliant ,from the lads who took the old kitchen out ,&replaced all the units worked 8 hour days ,one came in on Sunday to finish what he was doing ,the floor is great and very well fitted ,the tiling is really good ,all the men were polite and professional 👍”

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thank you for your 5 Star Review! Many thanks, Bell.

“I would. Just like to say we are having work done where I live ,one of the men came to one of our neighbours to help when he fell he was a gentleman of 87yrs ,Justin as well found out couldn't do enough for him and us ,we were so grateful to him I just wanted you to know what a kind man he is a credit to your company .”

Helpful Report

Thank you for your 5 star review! Many thanks, Bell.

Bell Group is rated 3.8 based on 372 reviews