Bell Group Reviews

4.15 Rating 72 Reviews
81 %
of reviewers recommend Bell Group
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About Bell Group:

Whilst we are considered a market leader, our Group remains a family owned and operated company; George Bell, our Chairman and Founder, set up his own commercial painting and decorating company in April 1984 – Collins and Bell Ltd – operating throughout the central belt of Scotland. Since that time the Group has grown through acquisitions as well as organically; this has resulted in developing a strong network of services, which have been designed to integrate on a national, regional and local basis. Our key strength as a business is our team which we have developed over the years; this is partly thanks to the comprehensive training programme put in place for all employees and our commitment to respecting individuals.

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Anonymous
Anonymous  // 01/01/2019
Ruined my Windows scratched by removing paint with sand paper
very good job done ////very polite & respectful workman
Very helpful and professional staff, a great team. Took care of all the details.
First class job to decorate our Town Hall in Sanquhar, very professional from survey for estimate to works complete. First class service and very tidy. We are a volunteer committee and registered charity and agree we got value for money.
Yes yes yes yes
Bell Group cannot hang Anaglypta wallpaper. Our communal hallways in our private retirement apartment block in the Cotswolds is a disgrace. We have had wallpaper hanging off the wall since last November 2020. Tried to contact Bell Group as we are paying customers on several occasions but no joy. They will not give out business email addresses to you so you cannot raise complaints and send photos to them of their shoddy work. They say someone will contact you and they don't get back to you. In our experience they do not live up to their website claims of giving excellent customer service - just warm words. Also, our high use doors and skirting boards have been painted in satin finish paint and not gloss and are beginning to mark and need painting again - only painted last August 2020. All the flat owners want is for Bell Group to employ competent decorators who can come and finish the job in our communal areas - it should not be that difficult to hang wallpaper particularly for a so called professional company. (The option to put photos up on this review site seems to have not been chosen by Bell Group otherwise I would have included some).
Hi Kathy, we are disappointed to hear of your experience. Our branch contact details including emails are available on our website however Gareth from our team will be in touch via the email address you supplied to get all of the details so that we can fully investigate. Kind Regards George
We had contractors start work just before Christmas (for bcc),we are still waiting for lee to come back, to gloss back door frame and paint our chimney stack, was meant to be finished 6 weeks ago, please explain why we are still waiting and why p and h scaffolders came last week and said that tewther rd had been finished.
On the project you are currently working on for us at Carver Street Jewellery Quarter Birmingham despite numerous calls and emails from the site manager you are falling behind with the programme of works and ultimately delaying handover of the project due next Friday 30th April. For future works we will have to seriously consider retaining Bell Group on or approved supply chain list
(Birmingham) -
Many thanks for your feedback Dean. We have investigated and believe our branch manager Arran has been in touch to explain the reasons behind this and the action plans in place.
Its a happy company .the lads do a fantastic job
Thank you for your comments Graham.
A BIG THANK YOU TO THE BELL TEAM WHO TOLD US EVERYTHING BEFORE THEY STARTED MOVED BINS PLANT POTS CLEANED UP EVEN OFF GLASS ON WINDOWS VERY FRIENDLY THANK YOU AGAIN DISABLED RESIDENT PITTENWEEM
I've just had my house painted by a really nice guy called Lee. He was always on time, cheerful, friendly and polite and never left a mess. He's done a fantastic job on the house, I love it. Thank you Lee 👍🏡
Never again! Their tendered price was 30% lower than everybody else. They spent the duration of the contract trying to cut corners (no undercoat, 1ct to ceilings etc) to try and re-coup their losses. Beware!
Thank you Bell Group for donating your left over paint to our Community Project so we could spruce up our site office to make it a better environment to work in.
Bess the painter who did my flat, was fantastic. Always on time, got on with his work. Very friendly and polite. I would definitely have Bess come and do work in my flat again. Thank you Bess for a great job. I am a very happy.
Two gentlemen came and cleared our guttering and cleaned our windows. They did a fab job and were very friendly. Thanks Bell Group.
Quick response to the situation. Thank you
Bell Group have been working within our University campus and the quality of workmanship delivered by an excellent team Danny, Nicole and Ian has been outstanding. The team are a pleasure to have on campus have built excellent relationships and always follow strict C-19 guidelines whilst working on campus. A credit to the Bell group.
New kitchen fitted by bells, excellent service, couldn't fault at all, special mention to Gary the joiner, first class.
From Quote to finish very happy with all aspect's of the work. More so all the people who I have been in contact with from the Bell Group have been more than helpful and friendly. Will be Very happy to recommend and use again.
Bell Group have successfully tendered for a wide range of projects across Cumbria Education Trust. On each occasion, despite some exceptionally challenging timelines they have always delivered on time and on budget. The standard of work has been equally consistent. Project management is reliable and communication back to the client is always good. Capacity is also an apparent strength, as we often have multiple projects running simultaneously at different sites. Nick Polmear Operation Director Cumbria Education Trust
Bell Group is rated 4.15 based on 72 reviews