Bell Group Reviews

3.9 Rating 97 Reviews
73 %
of reviewers recommend Bell Group
Read Bell Group Reviews

About Bell Group:

Whilst we are considered a market leader, our Group remains a family owned and operated company; George Bell, our Chairman and Founder, set up his own commercial painting and decorating company in April 1984 – Collins and Bell Ltd – operating throughout the central belt of Scotland. Since that time the Group has grown through acquisitions as well as organically; this has resulted in developing a strong network of services, which have been designed to integrate on a national, regional and local basis. Our key strength as a business is our team which we have developed over the years; this is partly thanks to the comprehensive training programme put in place for all employees and our commitment to respecting individuals.

Visit Website

Write Your review

Tell us how Bell Group made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
The 2 decorators Ed and Micheal the apprentice were professional and polite explaining exactly what they were going to do to make sure I was happy with the job. The finished decorating of my kitchen is to an excellent standard, also cleaned and sanitised my kitchen before they left. Ed and Micheal are simply awesome - cheers guys good job 👍🏻
Helpful Report
Thank you so much for the 5* review George! Bell
Great company to work with!
Helpful Report
Thank you Wyatt for the 5* review! Bell Group
Absolute nightmare from start to finish! Trespassing on our property without permission, causing significant damage to enter a property where they were doing work. Absolute diabolical customer service, over a period of six months of phone calls, the regional manager called me once. No one else returned my calls. The quality of the materials were good but the workmanship required attention, putting in fences upside-down!!! Such was the customer service and lengthy time to get a simple job done my husband will correct. Just too stressful, so please avoid!
Helpful Report
Avoid make your life hell damage and get marks and stains on your furnishings never tell you when there coming if they do then the don't turn up they should Not be allowed to work with vulnerable people or people with mental health and anxiety this went on and on for 9 months still not complete some stuff faulty or broke already these almost cost me a breakdown total kaos my landlord also gave me no choice at all in using this awful company
Helpful Report
Great Company
Helpful Report
My wages incorrect houra not right
Helpful Report
Bell Group Carlisle were contracted by our landlords so we had no choice. If you want decorators who get paint on your curtains, carpets, laminate flooring, bathroom sink, taps and tiles, dont paint what you agree they will, use your dyson to clean up then leave it jammed and covered in paint, manage to get paint on your outside garden furniture and leave their lunch rubbish lying around then this is the company for you. Never again.
Helpful Report
All is well fantastic place to be
Helpful Report
Extremely poor communication, work and unprofessional. They started the job without giving me a date. They started the job with only person working. They didn't protect my property with the recent storm even though I prompted them to do so. This led to damage to my loft and central heating, stress and loss of earnings as I had to stay home to monitor my roof. They started the job without the materials, so there was a week where no work occurred. They started the job with nowhere to put the rubbish so it was scattered across the scaffolding for weeks and all over the floor. When the storm hit this blow everywhere and was a safety issue. Overral I would not recommend this company at all.in any capacity.
Helpful Report
Get service
Helpful Report
Thank you for the 5* review. Bell Group
Please could you send someone bk to the job I still haven't had no reasonable explanation why I'm still getting wood chipping in my new kitchen cupboards all over clean plates, plans etc what's the point in washing them twice I'm unhappy and have been all through the horrendous 6 months you put me through getting this damn kitchen and the cracks are still appearing in dodgy work and don't get me started on the bathroom your due to do Monday and I can tell you my landlord are forcing me to use this horrible company and give me no alternative either have these liars and poor workmanship or keep my 30year old rotting bathroom St anne's for you and Bell group mental breakdown on route
Helpful Report
They are the contractors working on my flat. They are extremely noisy, shouting as well as unnecessary noise. Even on weekends. Saturday they should stop before 1pm which they do not. Hats off for commitment but some of us work for Monday-Friday which they do not.
Helpful Report
A bunch of cowboys not worth one star
Helpful Report
when i have had work done you wouldn't even know that the guys are there no mess left and the standard of work is what we expect We continue to work with the Bells Group on various projects, the communication and advice is always at the ready
Helpful Report
Thank you for the 5* review Pam, we're glad to hear you were happy with the work carried out. Bell Group
Bell Group Edinburgh provided our company with a competitive price for our office redecoration and the work was completed in a timely manner. The guys were in the building when they said they would be and cleaned up after themselves. Couldn't have asked for a better experience.
Helpful Report
Thank you for the 5* review, we're glad to hear you're happy with the experience. Bell Group
Had a lady call to book in a repair with me. Hannah she said her name was, very rude,, lied, got angry and confrontational when she "claimed" she had called and left voicemails. waited in time and time again. absolute joke
Helpful Report
Avoid this company at all costs left our kitchens half done never turn up they never tell the truth total disrespect for vaunrable people still loads of kitchens still not finished they have zero management skills don't even communicate with each other don't be fooled by these people it has caused so much stress it's definitely not worth it and my first ever new kitchen has left me with awful memories
Helpful Report
Afternoon Millie, Could you please get in contact with us directly so we can escalate further and look into this for you. Bell Group
Very happy
Helpful Report
Thank you Fernando for the 5* review. Bell Group
Great job from start to finish,great communication and really pleased with the finish. Thank you Bell Group Plymouth
Helpful Report
Thank you for the 5* review. We're pleased to hear you were happy with the completed works. Bell Group
Happy enough
Helpful Report
Thank you for the review, we would love for you to get in contact and let us know what we could have done better https://www.bellgroup.co.uk/contact/ Bell Group
Bell Group is rated 3.87 based on 97 reviews