AYM Studio Reviews

Name: AYM Studio
Address: 53 Gildredge Road, Eastbourne, East Sussex
Rating: 4.51

4.5 Rating 2,069 Reviews

87 %

of reviewers recommend AYM Studio

4.5

Based on 2,069 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About AYM Studio:

AYM Studio designs and hand makes women's clothing in the UK. We are a slow fashion brand who are committed to finding harmony between supply and demand within an industry that so often over-produces clothing. Our collection includes party dresses, bodycon dresses, loungewear and everyday essentials. We are dedicated to quality clothing that will form part of your forever wardrobe. Our everyday essentials are timeless pieces that will stand the test of time and become wardrobe staples for you. Our double layered fabric technique used in the majority of our party dresses, creates a fit similar to shapewear. We are focused on creating clothing that provides function as well as form; with a range of built in shorts and bra solutions along with our shapewear dressses. We are incredibly grateful for the continued support. You are helping to contribute towards the slow fashion movement.

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AYM Studio 5 star review on 4th December 2025

555

Anonymous

Anonymous // 01/01/2019

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“Love the pockets in the dresses. I ordered the shirt in a L and it is still REALLY tight compared to the 2 dresses and the dress bodice is pretty snug already with very little stretch because the seam at the waist negates any stretch in the material. I'll wear everything a few times for sure, but they won't be my go to's nor my favourites.”

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Posted 18 hours ago

“Hello, I recently received the Taylor Maxi dress and, unfortunately, I’m quite disappointed. I own the Venus dress and expected a similar level of quality. However, the Taylor dress feels very different, the material seems unusual and not what I anticipated. Additionally, the color is significantly different from what is shown on your website and social media. My dress is an extremely dark shade of blue compared to the lighter tone advertised. Finally, the cut does not match the images online, the waistline looks noticeably different. I’m truly sorry to write this review because I love your brand and absolutely adore the Venus dress. This experience, however, has been disappointing. I hope we can work together to find a solution for this dress. Thank you, Alexandra ! My order: #AYM194857”

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Posted 3 days ago

Hi Alexandra, Thank you so much for taking the time to share your feedback, we really appreciate it. We’re so sorry that the Taylor Maxi Dress didn’t meet your expectations, and we completely understand how disappointing this must feel, especially as a fan of the Venus Dress. The Venus Dress is made from our bamboo fabric, whereas the Taylor Dress is made from our ITY fabric, which has a different look and feel. We truly value your feedback, as it helps us improve our designs and our product descriptions for the future. Our customer care team would be happy to look into this further and work with you on a solution please email us at info@aym-studio.com with photos of your dress, and we’ll be in touch as soon as possible. Thank you again for sharing your thoughts and for your continued support of AYM 🤍 Regards, The AYM Team xo

Posted 2 days ago

“Slightly tight for size given, but returned for an exchange - no replacement yet! Hope to get it for Christmas!”

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Posted 4 days ago

“The dress is nice but the fabric is quite disapointing… Almost full plastic, not very « slow fashion » of you haha”

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Posted 6 days ago

“I still haven’t received my order, yet I’ve already received TWO invitations from you to leave a review. I haven’t gotten any delivery updates in a week, and at this point I have no idea when my order will arrive, and your support team is not responding to me. I recommend fixing your delivery issues first and only asking customers to leave reviews once they’ve actually received their items.”

Helpful Report

Posted 1 week ago

Hello there, Thank you for taking the time to leave your feedback, we really appreciate you sharing your experience with us. We’re so sorry that you haven’t received your order yet and completely understand how frustrating this must be. We can see that our customer care team has sent you an email with an update on your order’s shipping, and we hope this helps clarify the situation. We also appreciate your feedback regarding review requests, it’s really helpful for us to hear so we can improve the timing of these in future. Thank you again for your patience and for bringing this to our attention. Warm Regards, The AYM Team xo

Posted 2 days ago

“Runs small! Although the measurements for my body fit perfectly, the waistline has no stretch at all so it’s actually made getting it on over my shoulders very difficult. Once my husband helped me get into it, it fit comfortably like a glove but I actually could not have lifted it back over my chest and head without help. I was literally stuck! Size up if you don’t want to have someone dress you hahaha”

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Posted 4 weeks ago

“It's a beautiful dress, but the fabric isn't very comfortable, and the cut is either so low that I have to keep pulling it up every second (so a nipple doesn't pop out) or if I tighten the strap the dress painfully cuts into my armpit. I think the reason for this is that the straps are too wide apart. Also, the waistline is an inch above mine, so it's not that flattering but that might just be because of my body shape, I get how this can't be perfect for every body (but it did surprise me since most basic s clothes fit me well). The color and length is great, but considering that this is the most expensive clothing item I own, I am disappointed.”

Helpful Report

Posted 1 month ago

Hello there, Thank you so much for taking the time to share your feedback with us, we truly appreciate it. We’re really sorry to hear that the fit and comfort of the dress didn’t meet your expectations, especially given your investment in the piece. This definitely isn’t the experience we want for our customers. Your comments about the strap placement, neckline, and waistline are incredibly helpful, and we’ll make sure to pass this along to our design team so we can continue improving our fit across different body shapes. We’re glad to hear you loved the colour and length, but we completely understand how disappointing it feels when a piece doesn’t sit comfortably or feel as expected. Please send an email to our customer care team: info@aym-studio.com so we can look into this further and see what we can do to make things right. Thank you again for bringing this to our attention. Your feedback genuinely helps us improve. Warm Regards, AYM Studio xo

Posted 4 weeks ago

“I am sure it was posted somewhere, but I didn’t realize AYM doesn’t accept returns from the U.S. This dress is pretty but it doesn’t fit well enough to wear it as it is too tight and not flattering. I was also expecting the fabric to be softer but that’s not a major issue. Hoping I lose some weight and can wear it at some point. :)”

Helpful Report

Posted 1 month ago

Hello Olivia, Thank you so much for your feedback, we really appreciate you taking the time to share your thoughts. We’re sorry the fit wasn’t quite right for you, but we want to assure you that we do accept returns from the U.S.. You can easily return your dress using our return portal here: https://returnsportal.co/r/aymstudio?s=1. We’ve also sent this link to your email to make it easier. We hope this helps, and thank you again for your feedback, it really helps us improve! Regards, The AYM Studio Team xo

Posted 1 month ago

“I ordered three beautiful dresses from AYM and was so excited to try them on. Unfortunately, they are not made for taller women. I am 5'10 and a half, and I don't have a particularly long torso, but the waist was far too high on all three dresses for me. I had to send all three dresses back as the waistline being so far above my actual waist was very unflattering. This was such a shame, as the dresses themselves seemed very pretty and well-constructed. I suspect that taller women might be fine ordering larger sizes, judging from the photos of the models (since the taller ones tend to model the larger sizes), but I wear a S/XS. To be clear, I am not talking about the length of the dresses overall - this was fine for me! It's only the waistline that was an issue. I would love to buy more dresses if you would add a "tall" option that would simply extend the corseted area down a few inches, no further adjustments needed! Unfortunately, unless this happens, I can't buy any more clothing from AYM as I know it won't fit. I check the website sometimes to see if this option has been added, but no luck yet, which is why I'm writing this review. Please think of us tall, size S-wearing women!”

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Posted 2 months ago

“They quality used to be excellent but in my last two orders, all four items had loose stitching, loose threads and other stitching mistakes all over. And now with a price increase the dresses are not worth the money at all. It's nice to market things as handmade for a living wage, but when you charge a premium for simple dresses the quality and construction still needs to match.”

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Posted 3 months ago

“I ordered 2 dresses (Juni midi dress and wisteria dress) and was a bit disappointed by the quality of one. Both are stunning and look good on me but the seams of the Juni midi dress are not strong enough and came apart in some parts of the dress, especially in the pocket, which prevents me from using them. I've only worn it twice and was careful with it so I am unsure what the problem was. For the wisteria dress, I am thrilled and the quality of the seams is much better.”

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Posted 3 months ago

“The dresses I ordered were good quality, however my experience with the return process so far has been pretty unsatisfactory. I got confirmation 23 days ago that my returns were received and I’ve still not yet received my refund. I emailed the company asking about this and have also not yet gotten a response.”

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Posted 3 months ago

“I live in the US and I’m not allowed to return garments that don’t fit”

Helpful Report

Posted 3 months ago

Hello Shelley, Thank you so much for your feedback we really appreciate you taking the time to share your experience. We’re so sorry to hear about the difficulty with your order. Just to clarify, we do accept returns from the US within 30 days of receiving your order, and our customer care team has sent you a private message with the returns portal link to make the process as easy as possible. We truly appreciate you bringing this to our attention, your feedback helps us improve our service for all customers. Warm wishes, The AYM Team

Posted 3 months ago

“My dress came in and it’s beautiful but I wasn’t too fond of the material. It gave fast fashion material at good material prices. Maybe it was the one I got since it was on “ sale “ but I don’t think it was worth the sale price either way. I still love AYM products so I would shop again but I’ll make sure to read the material list before buying.”

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Posted 4 months ago

“Dress is lovely great quality and fit my problem is the price first dress I ordered was €166 got a discount to order the second dress as I need 3 it came up at €176 with discount so I asked my daughter to order on her phone without the discount and it was still €176 so I ordered it went to order the third dress on my phone with the discount and it was €197 the is very strange pricing can somebody tell me what is going on with ordering very disappointed with this am I the only one that this is happening to”

Helpful Report

Posted 4 months ago

Hello Birdie, Thank you so much for taking the time to share your feedback we’re really pleased to hear you loved the dress and that the quality and fit met your expectations. We’re so sorry to hear about the confusion and frustration you’ve experienced with the pricing, and we completely understand how disappointing this must have been, especially when ordering multiple dresses. This definitely shouldn’t be happening, and we’d really appreciate the opportunity to investigate it further with our team. If you could kindly email our Customer Care team at info@aym-studio.com with the details of your orders, we’d love to look into this for you and help find a resolution. Thank you again for bringing this to our attention. Warm wishes, AYM Team x

Posted 4 months ago

“I loved the feel of the material and how the strings snatched my waist. However the long sleeves were so tight all the way down to my wrists. I go to the gym and I am by no means muscular but my shoulder barely fits in the dress and I have very limited mobility. I'm not sure I would have needed to size up since the size I ordered was the right hip, bust and waist measurements.”

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Posted 5 months ago

“I've ordered 4 dresses from AYM over the past couple of years, and they are gorgeous, and make me feel beautiful! The reason I'm ranking them as a 3 is because 2 of my dresses were faulty: I purchased the Kiera dress, and the backstraps were very hard to adjust do to them being twisted (and I had to figure out how fix them). The other dress I bought, the Ives dress, came without the corseted back, but the had placements for the strings, and the front gold piece came loose, which I also had to figure out how to fix .”

Helpful Report

Posted 5 months ago

Hello Hannah, Thank you so much for your continued support and for taking the time to share your experience, we’re truly grateful to have you as a returning customer, and it means so much to hear that our dresses have made you feel beautiful. That said, we’re incredibly sorry to hear about the issues you’ve experienced with your Kiera and Ives dresses. This is absolutely not the experience we want you to have, and it’s certainly not something you should have had to fix yourself. Please accept our sincere apologies for the inconvenience and frustration this has caused. We are a small company and our quality control is very strict, so it’s deeply important to us that we look into this properly. I will personally ensure that this is investigated for you. We really value your feedback and your satisfaction is paramount to us at AYM. We have sent you an email so we can resolve this issue for you as soon as possible, we want to make things right and ensure you feel supported by our team. Thank you again for bringing this to our attention, and for being part of our community. Warm wishes, AYM Team x

Posted 5 months ago

“Overall I really like the dresses, the design is cute and looks good on body. I only wish the dress felt as comfortable as it looks. I only have an issue with the breast support and the comfort is quite low there. Therefore, I think the quality could be better for the price.”

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Posted 5 months ago

“Jasne! Oto recenzja z oceną 3/5, wyważona, ale z wyraźnym zaznaczeniem niezadowolenia: The dress is... okay, but definitely not what I expected given the price. It would have been much better if it were made from good-quality cotton instead of bambood. The colour is noticeably different from the pictures on the website – more muted and less vibrant in person. While the construction seems solid and the stitching is neat, the overall design is very basic. For something this plain, it feels overpriced. It's not a terrible piece, but I wouldn’t buy it again, especially knowing what I know now.”

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Posted 6 months ago

“pocket is broken”

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Posted 6 months ago

AYM Studio is rated 4.5 based on 2,069 reviews