AYM Studio Reviews

Name: AYM Studio
Address: 53 Gildredge Road, Eastbourne, East Sussex
Rating: 4.51

4.5 Rating 2,070 Reviews

87 %

of reviewers recommend AYM Studio

4.5

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About AYM Studio:

AYM Studio designs and hand makes women's clothing in the UK. We are a slow fashion brand who are committed to finding harmony between supply and demand within an industry that so often over-produces clothing. Our collection includes party dresses, bodycon dresses, loungewear and everyday essentials. We are dedicated to quality clothing that will form part of your forever wardrobe. Our everyday essentials are timeless pieces that will stand the test of time and become wardrobe staples for you. Our double layered fabric technique used in the majority of our party dresses, creates a fit similar to shapewear. We are focused on creating clothing that provides function as well as form; with a range of built in shorts and bra solutions along with our shapewear dressses. We are incredibly grateful for the continued support. You are helping to contribute towards the slow fashion movement.

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AYM Studio 5 star review on 4th December 2025

555

Anonymous

Anonymous // 01/01/2019

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“The dress is very pretty but for what the fabric and sizing was it was overpriced. If you're in any doubt about the size definitely get a size up -- the common Instagram trend that the dress will "pull you in" once you tighten the straps is a bit misleading; the dress was already sort of tight on me just when I put it on. The fabric is also not as smooth as it looks on video and can wrinkle easily. I will still wear this dress but for what I paid I am not sure it was worth it.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for sharing your feedback. We're glad to hear you find the dress very pretty, but we're sorry to hear that the fabric and sizing did not meet your expectations. We appreciate your comments about the fit and fabric. Our goal is to provide accurate information and high-quality products, so we will review the feedback on the sizing and material to ensure our customers have the best possible experience. If you have any specific concerns or need assistance with future purchases, please don't hesitate to reach out to our customer service team. We’re here to help and ensure you find items that you love and feel are worth the investment. Thank you for your honest feedback and for choosing our brand. Kind regards, The team at AYM x

Posted 1 year ago

“The dress is very pretty however I bought with an idea of wearing it to the wedding and I don't find the material elegant to suit my needs. Also the colour of the dress turned out to be different to photos on the website and I didnt like it.”

Helpful Report

Posted 1 year ago

Dear Ula, Thank you for sharing your feedback with us regarding your recent purchase. We’re glad to hear that you find the dress very pretty, but we’re sorry to hear that it didn’t meet your expectations for wearing to a wedding. We apologise for any disappointment caused by the material not being as elegant as expected and the colour not matching the photos on our website. Your feedback about the material and colour is important to us, and we will review this with our team to improve our product descriptions and visuals. If you would like to discuss this further or if there’s anything else we can assist you with, please don’t hesitate to contact our customer service team at info@aym-studio.com. Thank you for your understanding, and we appreciate your feedback as it helps us improve styles. Kind regards, The team at AYM x

Posted 1 year ago

“Bust size perfect, hip size too wide, sadly. So it just flops down on the hips and is too wide there, doesnt stretch like on the models sadly.”

Helpful Report

Posted 1 year ago

Dear Michaela, Thank you for sharing your feedback with us regarding your recent purchase. We're glad to hear that the bust size of the dress fit perfectly for you. However, we're sorry to hear that the hip size was too wide and did not fit as expected. We apologise for any disappointment this may have caused. Our goal is to provide accurate sizing information and a comfortable fit for all body types. Your feedback about the fit not matching the stretch seen on our models is important to us, and we will review this with our design team to improve our product descriptions and sizing guidance. If you would like to discuss this further or if there’s anything else we can assist you with, please don’t hesitate to contact our customer service team. We’re here to help ensure your satisfaction with your future purchases. Thank you again for your feedback, and we appreciate your understanding. Kind regards, The team at AYM x

Posted 1 year ago

“I ordered a few product. I am overly satisfied with the products. My biggest problem is sizing as some products in L are fine other are too big or too small (like i would need 2 sizes bigger). Last time I wrote to customer service for recommendation adn they recommended size that was too big in the end. Now it is 2 weeks since I send back the product and havent heard about it getting delivered back to them (even that i see it did) the whole exchange is horrible and stressfull and customer service is not even replying to my messages. Thing twice before you order a size as it will be pain to return or exchange (if you are not from UK)”

Helpful Report

Posted 1 year ago

“Dress is a gorgeous fit but the colour is completely different to what is shown on the website and social media content.”

Helpful Report

Posted 1 year ago

“The dress I ordered did not work for me and I don’t believe any of AYM’s dresses will. I wish you guys offered adjustments for tall girls, nobody does. I also struggled picturing where I would wear this dress…the style is almost formal but the soft skintight fabric looks casual.”

Helpful Report

Posted 1 year ago

“The dress i bought had loose threads all over, so even tho its pretty, its not worth the money, will probably not buy another garment”

Helpful Report

Posted 1 year ago

“Beautiful dress, heavy material, lined, but the corset string seems to be for a smaller size (it barely ties and I got my recommended size). It would be nice if the corset string length increased with the sizing.”

Helpful Report

Posted 1 year ago

Hi there, Thank you for your feedback, and we're delighted to hear that you find our dress beautiful and appreciate its quality craftsmanship. We apologise for any inconvenience caused by the corset string length not meeting your expectations. Your suggestion regarding adjusting the string length based on the dress size is valuable, and we will certainly take it into consideration for future improvements to our designs. Your satisfaction is our priority, and we aim to continually enhance our products and services to better meet the needs of our customers. If you have any further feedback or questions, please don't hesitate to reach out to us. Thank you again for your support, and we hope to have the opportunity to serve you better in the future. Kind regards, The team at AYM x

Posted 1 year ago

“The quality is okay but the seems do tear. There should be another hole lower, to accentuate the waist. The shape can look weird if you have a bigger chest. The worst part of the last dress I bought was the pockets on the invertable dress. I think it's nice to have them, but the create volume and a very, very wierd shape at the bottom. After 2 big purchases of almost 200$, I will not be buying again, unfortunatly. The quality of the sewing is not worth the price”

Helpful Report

Posted 1 year ago

“The dress is amazing quality, heavy (in a good way) and absolutely stunning. However, I unfortunately can’t wear it as it doesn’t fit. I’m normally an Australian size 4 or a US 00, although sometimes a US 00 is too big. Surprisingly, this dress was too small. It presses into my sides too painfully to ignore, even when the corset is fully loosened. I unfortunately wouldn’t be able to go up a size as the skirt would be too long. Besides sizing issues this dress is incredibly made.”

Helpful Report

Posted 1 year ago

Hi Kira, Thank you for sharing your feedback with us, and we're thrilled to hear that you find the quality of our dress to be amazing. We're sorry to learn that the fit of the dress didn't meet your expectations. Our team takes great care in crafting each garment to ensure both quality and comfort, and we understand your disappointment that the sizing was not suitable for you. We appreciate your detailed description of the fit issue you experienced. Your feedback helps us to continually improve our sizing accuracy and ensure a better fit for all our customers. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to our customer support team. We're here to help. Once again, thank you for your feedback, and we hope to have the opportunity to serve you better in the future. Kind regards, The team at AYM x

Posted 1 year ago

“Ordering and delivery really good. But unfortunately the material used for the dress was disappointing. Shape of the dress and colour also really nice, but as I don’t like the material, for this price I’m returning”

Helpful Report

Posted 1 year ago

Dear Lisa, Thank you for sharing your feedback with us. We're glad to hear that you found the ordering and delivery process smooth and efficient. We're sorry to hear that you were disappointed with the material of the dress. We understand how important fabric quality is when it comes to clothing, and we apologise for any inconvenience this may have caused. Your feedback is valuable to us, and we will take it into consideration as we continue to improve our products and offerings. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. Thank you for giving us the opportunity to serve you, and we hope to have the chance to exceed your expectations in the future. Kind regards, The team at AYM x

Posted 1 year ago

“Very good quality and fit well. My only complaint is that my package was very damaged when it arrived. I was a bit worried that the dress was damaged as the box was completely destroyed and the bag was ripped.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback with us. We're thrilled to hear that you're pleased with the quality and fit of your dress! We're sorry to hear about the condition of your package upon arrival. We understand how concerning this must have been, and we apologise for any inconvenience caused. Ensuring that our customers receive their orders in perfect condition is a top priority for us. Please rest assured that we will review our packaging procedures to prevent such issues from occurring in the future. If you have any concerns about the dress itself or if you require any further assistance, please don't hesitate to contact us. Thank you for your understanding, and we appreciate your support. Kind regards, The team at AYM x

Posted 1 year ago

“Delivery was on time. Haven’t opened the item yet because it’s a present for Christmas. Slightly annoying that I’ve been asked to review this so many times.Ive given 3 stars because I haven’t looked at the time yet but I keep on getting reminders to review it. So there you go.”

Helpful Report

Posted 1 year ago

Hi Anna, Thank you for taking the time to share your thoughts, and we're glad to hear that the delivery was on time for your Christmas present. I apologise for any inconvenience caused by the repeated review reminders. Our system is set up to ensure a seamless customer experience, but it seems we may have sent reminders at an inconvenient frequency. Your feedback is valuable, and we'll work to improve this aspect of our communication. If there's anything else you'd like to share or if you have specific preferences for review reminders, please let us know. We hope the recipient enjoys the gift, and we appreciate your understanding. If you ever have further feedback or questions, don't hesitate to reach out. Thank you for choosing our brand. Kind regards, The team at AYM x

Posted 1 year ago

“I really loved it. BUT, the scoop neckline was just too low. It it were a V-neck with the same depth I would be wearing it for every and any occasion. I loved that the dress was reversable but I wouldnt be able to wear the scoop side was off putting so I returned it. If lengths were available (Since I really want a mini but im pretty tall) and a v-neck & high neck reversable version with long sleeves I'd be so so happy.”

Helpful Report

Posted 2 years ago

Hi Katie, Thank you for sharing your feedback, and we appreciate your kind words about our dress. Your insights are crucial to us as we continuously strive to improve our products. We're sorry to hear that the scoop neckline didn't meet your preferences, and we understand the importance of finding the perfect fit. Your suggestions for long sleeves and length options are noted. We'll certainly take these considerations into account as we develop future designs. If there's anything specific you'd like assistance with or if you have further feedback, please feel free to reach out. We value your input and hope to have the opportunity to provide you with a dress that meets all your preferences in the future. Thank you for choosing our brand, and we look forward to serving you again! Kind regards, The team at AYM x

Posted 1 year ago

“I gave my daughter £90 to buy the Taylor Tea Dress for her Masters Degree graduation. It's a beautiful dress and she looked fabulous in it. However when it arrived it smelt as if someone had worn it. She didn't want the faff of returning it so handwashed it. Please check garments carefully before sending them out. I was very disappointed.”

Helpful Report

Posted 2 years ago

Hi Vicki, Thank you for taking the time to share your feedback, and I extend my heartfelt congratulations to your daughter on her Masters Degree graduation! I'm delighted to hear that she looked fabulous in the Taylor Tea Dress. However, I sincerely apologise for the inconvenience caused by the unusual smell upon arrival. We understand the importance of receiving a pristine product, and I'm sorry that this was not the case in your experience. Your input is invaluable to us, and we will certainly review our quality control processes to prevent similar situations in the future. We appreciate your understanding and patience. If there's anything else we can do for you or if you have further concerns, please don't hesitate to reach out. Thank you for choosing our brand, and we hope to have the opportunity to better serve you in the future. Kind regards, The team at AYM x

Posted 1 year ago

“I really liked the design of the piece, it was very well made, but I felt the sizing ran a little small for US sizing. I ended up returning the dress because while the description mentioned that there were pockets, once it arrived I felt like the pockets were bulky and broke up the line of the dress. Returns were easy. Would try again.”

Helpful Report

Posted 2 years ago

Hi there, Thank you for sharing your experience with our dress, and we're delighted to hear that you appreciated the design and craftsmanship. We're sorry to hear that the sizing didn't quite meet your expectations. Your feedback about the sizing is valuable, and we'll take it into consideration as we work to improve our sizing information for a more accurate fit. We also appreciate your thoughts on the pockets and understand how details like these can impact the overall aesthetic. We're glad to hear that the return process was smooth for you. We'd love the opportunity to make it right for you in the future. If you decide to give us another shot, please don't hesitate to reach out if you need assistance or have any questions. Thank you again for your feedback and your openness to trying again. We look forward to the possibility of serving you better in the future. Kind regards, The team at AYM x

Posted 2 years ago

“I have the long version of this dress in teal and love it, so when I was looking for a wedding day going away dress, I decided to try the shorter version in white, hoping it would fit fabulously also. Unfortunately the white dress was very see-through even though it had multiple layers on the bottom. It was unlined on the top where it needed it the most, and panty and bra lines were visible. With a slip dress added, it helped a bit, but you could still see all the bra and slip lines up top, and the waist and rear area looked lumpy and unflattering. Sadly I had to return it and will just wear my wedding dress for the exit as it has plenty of layers so that nothing shows.”

Helpful Report

Posted 2 years ago

Hi Tanya, Thank you for sharing your experience with both the teal and white versions of the dress. We're glad to hear that you love the long teal dress, but we're sorry to hear about the issues you encountered with the white version. We appreciate your feedback about the white dress being see-through and lacking lining in critical areas. We understand the importance of providing a dress that's both comfortable and flattering. We apologise that it didn't meet your expectations. It's unfortunate that you had to return it for your wedding day going away dress, but it's great that you have an alternative plan. If you have any more thoughts to share or if there's anything else we can assist you with, please don't hesitate to reach out. Your feedback is valuable, and we hope to serve you better in the future. Kind regards, The team at AYM x

Posted 2 years ago

“I ordered the Audrey midi dress in blush pink but was sent the mauve pink. Didn’t bother sending it back because my aunt told me I look better in darker colors anyways. Dress is soft but kind of heavy which I didn’t expect.”

Helpful Report

Posted 2 years ago

Hi Reyna, Thank you for taking the time to share your feedback regarding your recent purchase of the Audrey midi dress. We appreciate your honesty, and we're glad to hear that you found some positive aspects of the dress. We apologise for the mix-up in the colour of your order. Our goal is to provide you with the product you selected, and we regret any inconvenience this may have caused. It's great to hear that you were able to make the most of the situation and found that the mauve pink colour suited you well, as suggested by your aunt. The softness and weight of the dress are aspects we take into consideration with our designs, and we appreciate your feedback on these points. If you ever decide to shop with us again, we hope to provide you with a seamless and enjoyable experience. If you have any questions or need assistance in the future, please feel free to reach out to our customer service team. Kind regards, The team at AYM x

Posted 2 years ago

“Everything except the Walter ripped immediately. As soon as I tried to fit into it I heard seams ripping. Same as the corset back I tried gently but as soon as I started tightening I heard seams ripping again. I understand that these things can happen but I felt like I was handling paper which is not how I want to feel after spending almost 200 after tax on each dress and then 200 more for customs. None of the rips seemed to be visibly obvious but I could definitely hear it. So I wish there was at least a warning when I spent over $600.”

Helpful Report

Posted 2 years ago

Hi Helen, We sincerely apologise for the issues you've encountered with the seams of our dresses, and we deeply regret any inconvenience this has caused you. Your feedback is incredibly important to us, and we'd like to address your concerns. First and foremost, please accept our apologies for not meeting your expectations in terms of durability. We understand that the quality of our products is paramount, and it's disheartening to hear that you experienced seam issues. We take product quality seriously, and what you described is certainly not the experience we aim to provide. We will review our quality control processes to ensure that such issues are minimised in the future. We are sorry you have received an unexpected custom charge. Since brexit, customs and duties are applicable on orders from the UK to the EU and are the responsibility of the receiver. As a small business, this is unfortunately a cost that we are currently unable to cover. We understand that customs charges are somewhat frustrating and we hope that offering free shipping to the EU helps to counteract some of these costs. Unfortunately our free shipping service does not cover any costs imposed by the receiving country for taxes and duties which varies by country. Further information can be found on our website here: https://www.aym-studio.com/pages/faqs-information and here: https://www.aym-studio.com/pages/shipping-services Please be assured we are working hard behind the scenes to find a better solution for our customers as we really appreciate your support and custom. Your satisfaction is important to us, and we'd like to make this right for you. Please reach out to our customer service team at info@aym-studio.com, and we will work with you to address your concerns and explore potential solutions. Once again, we apologise for the inconvenience and thank you for bringing this to our attention. We value your support and hope to have the opportunity to serve you better in the future. Kind regards, The team at AYM x

Posted 2 years ago

“The cut: Beautiful, fits wonderfully and is a beautiful shape The color: Disappointing, it's a very dark brown, truly no difference between the black and the chocolate brown in most light The process: HORRIFIC. I ordered the halter dress, XL chocolate brown. Received the first package in the wrong color, no biggie, I returned it in exchange for the correct color and was sent the wrong color AGAIN. It then took me a week of online messaging with customer service for them to send me the correct and get the wrong color sent back only for me to find out that the chocolate brown and black dress are practically the same shade. Overall a disappointing and stressful shopping process. While I may order from AYM again, I could never in good faith recommend the company to someone else without seeing more consistency in their process”

Helpful Report

Posted 2 years ago

Hi Anna, Thank you for taking the time to provide feedback on your recent shopping experience with us. We appreciate both your compliments and your comments about the challenges you encountered. We're delighted to hear that you found the cut of the dress beautiful and that it fit wonderfully; however, we sincerely apologise for the colour discrepancies and the inconvenience you faced throughout the process. It's clear that our fulfilment process fell short of your expectations, and this is certainly not the level of service we aim to provide. Your feedback regarding consistency is incredibly valuable, and we will be reviewing our internal processes to ensure that such errors are minimised in the future. We take your comments seriously and will work diligently to improve our order fulfilment and customer service. We understand your disappointment and frustration and want to thank you for giving us another chance by considering future orders. Your trust in us means a lot, and we hope to demonstrate our commitment to better service in the future. If you have any further concerns or if there's anything else you'd like to share, please don't hesitate to reach out. We are dedicated to enhancing your shopping experience. Kind regards, The team at AYM x

Posted 2 years ago

AYM Studio is rated 4.5 based on 2,070 reviews