AYM Studio Reviews

Name: AYM Studio
Address: 53 Gildredge Road, Eastbourne, East Sussex
Rating: 4.51

4.5 Rating 2,078 Reviews

88 %

of reviewers recommend AYM Studio

4.5

Based on 2,078 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About AYM Studio:

AYM Studio designs and hand makes women's clothing in the UK. We are a slow fashion brand who are committed to finding harmony between supply and demand within an industry that so often over-produces clothing. Our collection includes party dresses, bodycon dresses, loungewear and everyday essentials. We are dedicated to quality clothing that will form part of your forever wardrobe. Our everyday essentials are timeless pieces that will stand the test of time and become wardrobe staples for you. Our double layered fabric technique used in the majority of our party dresses, creates a fit similar to shapewear. We are focused on creating clothing that provides function as well as form; with a range of built in shorts and bra solutions along with our shapewear dressses. We are incredibly grateful for the continued support. You are helping to contribute towards the slow fashion movement.

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AYM Studio 5 star review on 22nd December 2025

557

Anonymous

Anonymous // 01/01/2019

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“Very cute and practical dresses! The quality is very nice, solid and comfortable! I would definitely buy another dress from this shop and recommend it to friends!”

AYM Studio 5 star review on 16th July 2023

Helpful Report

Posted 2 years ago

Thank you for taking the time to leave such a positive review of our dresses. We're thrilled to hear that you found them cute, practical, and of excellent quality. It's wonderful to know that you found them solid and comfortable, which are important factors when choosing clothing. We appreciate your recommendation to your friends and your willingness to purchase another dress from our shop. Your satisfaction is our top priority, and we're grateful for your trust and support. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We appreciate your feedback and look forward to serving you again in the future. Kind regards, The team at AYM x

Posted 2 years ago

“Just want to say I was super excited about ordering my first dress from AYM! I was seeing it all over Instagram and all the girls wearing AYM looked so beautiful. I ordered this one specifically for engagement pictures. The material feels really high quality and it's double lined and everything! Unfortunately the dress looked so ugly on me 🥲 there was no amount of snatching that made it look good on me. It may have been because it was white and it was outlining all of my imperfections in my stomach area in a really weird way. It's not see-through necessarily but the material sticks to your skin in a way that outlines any little imperfection. The dress looks great in all the photos online so I don't think the dress is the issue lol. Not sure if sizing up would have helped because it fit fine, it just wasn't flattering on me.”

Helpful Report

Posted 2 years ago

Thank you Catherine for sharing your experience and feedback regarding your recent purchase. We appreciate your excitement about ordering your first dress from AYM and your recognition of the high-quality materials and construction. We're sorry to hear that the dress did not meet your expectations and did not flatter you as you had hoped. We understand that each individual's body type and personal preferences can influence how a garment fits and looks. We apologise if the white colour and the way the material adhered to your skin accentuated areas that you were not comfortable with. We appreciate your understanding that the dress itself may not be the issue, as it has received positive feedback from others. It's important to find the right fit and style that works best for your body type and personal preferences. We understand that this particular dress did not suit you as expected. If you would like further assistance or suggestions regarding alternative styles or sizes that may be more flattering for you, please don't hesitate to reach out to our customer support team. We're here to help and provide guidance based on our product knowledge and customer experiences. Thank you for sharing your honest feedback. Your input is valuable to us as we continuously strive to improve our products and provide the best possible experience for our customers. We hope to have the opportunity to serve you again in the future and assist you in finding the perfect outfit that makes you feel confident and beautiful. Kind regards, The team at AYM x

Posted 2 years ago

“Love that this is reversible. The fabric is also really nice quality. Here's some downfalls... I wish the high neck side was more high neck. I also have a long torso and loved the idea of the corset because it would accentuate my natural waist in a way most dresses are not able to. The natural waistline was still too close to my bust. I think they could be brought down since the corset could still accomdate girls with shorter torsos. I do love the dress but wish there were some tweaks.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback on our reversible dress. We're thrilled to hear that you love the concept of the dress and find the fabric to be of nice quality. We appreciate your positive comments in those aspects. We understand your suggestions and concerns regarding the design of the high neck side and the placement of the natural waistline. We appreciate your feedback on these areas that you feel could be improved. Customer input is crucial to our ongoing product development, and we will carefully consider your suggestions as we work on future designs and refinements. We appreciate your support and your willingness to provide constructive feedback. Your input helps us understand the needs and preferences of our customers better. If you have any further suggestions or feedback, please feel free to share them with us. We value your opinion and are committed to continuously improving our offerings. Thank you again for choosing our dress and for your valuable feedback. We hope to have the opportunity to serve you again in the future. Kind regards, The team at AYM x

Posted 2 years ago

“The material of the dress is great quality and super comfortable. The corset back creates an hourglass shape.”

Helpful Report

Posted 2 years ago

Thank you so much, Katie, for the glowing 5-star review of AYM! We are beyond thrilled that you love the dress and that the quality and comfort meets your expectations, even with the corset back creating a flattering hourglass figure, too! It means so much to us. Kind regards, The team at AYM x

Posted 2 years ago

“I’ve been an AYM customer for a couple of years now, and the amazing quality of the clothes and customer service keeps me coming back again and again! Their clothes really are the most versatile and flattering pieces in my closet and I love everything about their slow fashion pieces that never go out of style.”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing 5-star review of AYM! We really appreciate your loyalty and support through the past couple of years, and we’re so glad to hear that our clothes have been such a versatile and flattering part of your wardrobe! We strive to provide quality, slow fashion pieces that never go out of style, and we’re delighted you keep coming back again and again. Thank you for being an AYM customer! Kind regards, The team at AYM x

Posted 2 years ago

“I ordered 2 dresses from AYM, one fit absolutely perfectly, super comfortable and flattering. The second didn't quite fit my body shape right so I opted to return it. The return process was nice and simple with minimum stress and I got my refund quickly. Highly recommended”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review! We're so happy to hear that you had a great experience ordering from AYM! We understand how important it is to find the perfect fit and we're glad that the return process was seamless and fast for you. We appreciate you sharing your positive review and we hope to see you again soon! Kind regards, The team at AYM x

Posted 2 years ago

“Waited for over 2 weeks to get my dress shipped. I was surprised Taylor Tea Dress was a bit shiny, somehow in pictures it looks matte. Would return if I would not have to pay extra taxes Sizing up was good tip on the website”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback on your recent purchase experience. We apologise for any inconvenience caused by the delay in shipping your dress. We understand that waiting for your order can be frustrating, and we apologise for falling short of your expectations in this regard. Regarding the Taylor Tea Dress, we apologise if the fabric appeared shinier than expected. We strive to provide accurate product images, but variations in lighting and individual screens can sometimes impact the perception of texture and finish. We appreciate your feedback and will take it into consideration when updating our product descriptions and imagery. We understand your concerns about returning the dress due to additional taxes. We recommend reaching out to our customer support team to discuss your specific situation. We're here to assist you and explore possible solutions. We're glad to hear that sizing up, as mentioned on our website, worked well for you. We understand the importance of providing accurate sizing information to help our customers make informed decisions, and we appreciate your positive feedback on this aspect. Thank you for your understanding and patience throughout this process. We appreciate your feedback, as it helps us improve our products and services. If you have any further questions or concerns, please don't hesitate to reach out. We value your support and hope to have the opportunity to serve you again in the future. Kind regards, The team at AYM x

Posted 2 years ago

“The dresses are beautiful”

Helpful Report

Posted 2 years ago

Thank you, Cassidy, for being so kind to give AYM Studio a 5-star review! We greatly appreciate it. We are so glad you like the dresses; we think they are beautiful too! Kind regards, The team at AYM x

Posted 2 years ago

“I love the dress that I purchased. I wore it for my prom and was very high quality fabric and stitching. Only issue was with delays but was dealt with well and was given a discount.”

Helpful Report

Posted 2 years ago

Thank you, Amelia, for your 4-star review of AYM! We're so glad to hear that you love the dress that you purchased! We strive for excellence in both the fabric and stitching of our garments, and we're glad to hear that your dress met your expectations, despite some of the delays. We appreciate that you were willing to understand the issue and given a discount. Thank you for your continued support. Kind regards, The team at AYM x

Posted 2 years ago

“I love AYM Studio! The clothes are beautifully designed and made with care.”

Helpful Report

Posted 2 years ago

Thank you so much Nicole for your wonderful 5 star review! I am glad you love AYM and appreciate the quality of our designs. It really means a lot when customers such as yourself continue to shop here. Thank you for being a repeating customer. Kind regards, The team at AYM x

Posted 2 years ago

“Amazing fit and love that it’s reversible”

Helpful Report

Posted 2 years ago

Thank you so much Sunneva for the 5 star review of AYM! We're so pleased to hear that you are loving the amazing fit and love the reversible factor! We truly appreciate your loyalty! Kind regards, The team at AYM x

Posted 2 years ago

“My item got lost and AYM was very responsive and helpful in helping me. They sent me a new one and were very kind through the whole process.”

Helpful Report

Posted 2 years ago

Thank you so much, Elizabeth, for your 5 star review of AYM! We're so glad to hear that you had a positive experience with us, even when there was a hiccup along the way. We're so happy that our response and help was able to make an impact in restoring your item. We appreciate your feedback! Kind regards, The team at AYM x

Posted 2 years ago

“I do like how the dress fits and the material definitely feels thicker and better quality than most dresses I buy. I received several compliments on the dress and did like the way it cinched in to accentuate my figure. Downsides are I feel like the dress fit perfectly when it first arrived, and shrunk a bit after washing. I didn’t even want to wash it right away, but the dress had a strong chemical smell that I couldn’t ignore. It also takes a LONG time to dry if you follow the instructions on the tag. Lastly, I do understand why the price point is higher due to the more sustainably way the dress is made, I’m just not sure the final product is quite worth the price tag.”

Helpful Report

Posted 2 years ago

Thank you for sharing your feedback on the fit, material, and overall quality of the dress. We're glad to hear that you liked how the dress fit, the thicker and better quality material, and the compliments you received while wearing it. It's wonderful to know that the dress accentuated your figure as intended. We apologise for the downsides you mentioned. The slight shrinkage after washing is not ideal, and we apologise for any inconvenience caused. We will take note of this feedback and consider it in our ongoing efforts to improve our sizing and washing instructions. We also apologise for the strong chemical smell you encountered upon receiving the dress. We strive to provide products that are not only high-quality but also free from any unpleasant odours. We appreciate your understanding and will continue to work towards minimising any potential scent-related issues. Regarding the drying time, we understand that it can be a concern, especially if you follow the instructions on the tag. We will evaluate this aspect to determine if any improvements can be made or if clearer guidance can be provided. We appreciate your acknowledgment of the higher price point due to the more sustainable production methods. We're committed to ethical and sustainable practices, and that commitment does contribute to the overall cost of our products. However, we understand that perceptions of value can vary, and we will take your feedback into consideration as we refine our pricing strategy. Thank you for sharing your thoughts and insights. Your feedback is invaluable to us as we strive to provide the best possible products and experiences for our customers. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support and hope to have the opportunity to serve you again in the future. Kind regards, The team at AYM x

Posted 2 years ago

“Critiques: I think the sizes run small. I'm the exact measurements of their medium size, according to their website measurements for sizes, and both items I have by them still are a little smaller than I would hope. I also live an active lifestyle and hope in the future they will make more options for girls on the go, I have a short dress and a shirt by them, and it's not very practical for me to wear the shirt as much as I want just because it's not as fitting as it should be, especially when I'm out and about (although, I emphasize again, according to the measurements THEY provide, I am the perfect medium, I even borrowed my roommate's measuring tape to double check). Lastly, I feel lately their styles are extremely unpractical for the average person, I'm not going to wear an ankle-length dress to the grocery store. Heck, before meeting my current boyfriend, I had never actually been on a date where I could justify a dress length past my knees. Even with my boyfriend now, at the most I will "dress up" with a knee length dress. So I really hope the long dresses the company has been making lately is just following a trend, and they make more pieces that are fitting for people with an active lifestyle (or people that literally just want to go to the grocery store, or take their dog for a walk, or hang out at a cafe with friends). Things I like: I love that it's slow fashion and ethically made. I also love that the top I have is versatile and can be styled different ways. I will pay extra money for versatile pieces that are made ethically. The material also feels nice.”

Helpful Report

Posted 2 years ago

Thank you for providing detailed feedback on your experience with our brand. We appreciate both your critiques and the aspects you enjoy about our products. We apologise if you found the sizes to run smaller than expected. We understand the frustration that can arise when following our size guide and still not achieving the desired fit. We value your feedback and will review our size measurements to ensure accuracy and address any potential discrepancies. We appreciate your request for more options suitable for an active lifestyle. We understand the importance of practicality and versatility in clothing choices. Your input is valuable, and we will take it into consideration as we develop future collections to cater to a broader range of activities and preferences. Regarding our recent styles, we apologise if they have not been aligned with your personal preferences or everyday needs. We strive to offer a diverse range of styles to accommodate different occasions and individual tastes. We will take your feedback into account to ensure a balanced assortment that appeals to a wider audience. We're delighted to hear that you appreciate our commitment to slow fashion and ethical practices. Creating versatile pieces that are made ethically is a core value of our brand. Your support and willingness to invest in such products are greatly appreciated. Additionally, we're thrilled that you find our material to be of high quality and pleasant to the touch. We believe in using premium fabrics that not only feel good but also last. Thank you for sharing your thoughts and suggestions. Your feedback is invaluable to us as we continue to improve our offerings and better cater to the needs and preferences of our customers. If you have any further feedback or questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future. Kind regards, The team at AYM x

Posted 2 years ago

“I was so excited to get my dress, it looked great when I tried it on and it's perfect for work. However, after the first wash I noticed things were starting to unravel. One of the strings to tighten the dress in the back has become almost completely unraveled, the stitching is super loose and now I have a thread I'm too scared to cut because I don't want the entire dress to fall apart but it's also super annoying. And one of the seams on the skirt part is also coming undone!! I'm really confused because the website advertises these dresses as really well made and made to order and it all sounds great. I would prefer to purchase clothes in this way... if they actually stayed together! It's small details but the stitching should not be falling apart in 2 places this soon after I received the dress. BTW I washed in cold water and air dried... so I'm 99% sure I did that right.”

Helpful Report

Posted 2 years ago

Hi Ellen, Thank you for bringing this issue to our attention, and we apologise for the quality concerns you have experienced with your dress. We understand your frustration and disappointment, and we apologise for any inconvenience caused. We take quality control seriously, and it's disheartening to hear that the stitching on your dress has become loose and unravelled after the first wash. This is not the level of craftsmanship we aim to provide, and we apologise for falling short of your expectations. We appreciate your attention to care instructions and following them correctly. Washing in cold water and air drying is the recommended method, and it's unfortunate that the issues still occurred. We want to make things right for you. Please do get in contact with our customer service team so we can address this issue for you, gather more information, and offer a suitable resolution, which may include a repair, replacement, or refund, depending on the circumstances. We apologise for any inconvenience caused by the stitching coming undone in multiple places. Your feedback is invaluable to us, and we will use it to improve our manufacturing processes and ensure that our products meet the highest standards. Thank you for your understanding and patience. We will do everything we can to rectify this situation and restore your trust in our brand. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your support and the opportunity to make this right for you. Best regards, The team at AYM x

Posted 2 years ago

“The dress is gorgeous and a great fit. Quality is awesome. Didn't take too long to receive it. Only issue is, I had to pay 29 euros for the custom fee when I reiceived the order(first time ever I had to pay such thing). It's a third of the price of the dress, and it's not like I live very far away (France). I wish I was informed. Still, I love the dress.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review of AYM! We are glad that you love the dress and we appreciate your feedback regarding the custom fee that you paid. We are sorry if you weren't informed before paying such an amount- we will work to ensure that all of our customers are properly informed of custom fees so this doesn't happen in the future. Thanks again for your review! Kind regards, The team at AYM x

Posted 2 years ago

“J’ai reçu ma robe il y a 2 semaines elle est absolument fabuleuse ! Très agréable à porter, fluide, parfaitement ajustée grâce aux liens effet corset derrière. Elle fait une silhouette magnifique et la matière est très qualitative. Pour celles qui commanderaient pour la France, il n’est pas possible d’éviter les frais de douane qui s’élèvent à 20% du montant de l’achat, toutes les informations sont marquées sur le colis et ils n’ont pas à l’ouvrir.”

Helpful Report

Posted 2 years ago

Thank you very much for your 5 star review, Eleonore! We are delighted that you enjoyed your dress and that you found the quality material. Thank you again for your order from AYM. Kind regards, The team at AYM x

Posted 2 years ago

“Beautiful dress! Timely shipping. Great process overall. Looking forward to getting new styles in the future :)”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-stars! We appreciate your feedback - we're so glad that you love the dress and that the shipping was on time! Your positive review helps us give our best to you and our future customers. We look forward to bringing in new styles soon, and we're sure you'll love them! Kind regards, The team at AYM x

Posted 2 years ago

“Fabulously designed clothes that are of exceptional quality. They are clothes that can be worn time and time again. I've been a long-time customer of AYM and have always found that even if there are mistakes with orders, their customer services team has always been ready to help and quick to remedy them.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us a 5-star review, Enkita - we're so thrilled to hear that you've had a great experience with AYM! We take pride in our clothes that are of exceptional quality, and it's great to know that you've been able to wear them time and time again. We're so glad to have you as a loyal and repeat customer and thank you for your kind words! Kind regards, The team at AYM x

Posted 2 years ago

“This brand never misses. I’m a petite girl so I don’t need to be “snatched” but I do struggle finding clothes that hug my body nicely and everything I’ve bought fits like a glove and somehow makes me look like I have more curves than I do. Amazing quality. And surprisingly my orders usually come within a week! I live in Hawai’i so things usually take FOREVER to come in.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review of AYM, Mea! We're so glad to hear that the clothes you've bought fit you nicely. We pride ourselves on providing amazing quality clothes, and we're thrilled to hear that even with your location in Hawai'i, your orders usually come within a week! We appreciate your kind words and we're thrilled that you're a satisfied customer. Kind regards, The team at AYM x

Posted 2 years ago

AYM Studio is rated 4.5 based on 2,078 reviews