AYM Studio Reviews

Name: AYM Studio
Address: 53 Gildredge Road, Eastbourne, East Sussex
Rating: 4.51

4.5 Rating 2,079 Reviews

88 %

of reviewers recommend AYM Studio

4.5

Based on 2,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About AYM Studio:

AYM Studio designs and hand makes women's clothing in the UK. We are a slow fashion brand who are committed to finding harmony between supply and demand within an industry that so often over-produces clothing. Our collection includes party dresses, bodycon dresses, loungewear and everyday essentials. We are dedicated to quality clothing that will form part of your forever wardrobe. Our everyday essentials are timeless pieces that will stand the test of time and become wardrobe staples for you. Our double layered fabric technique used in the majority of our party dresses, creates a fit similar to shapewear. We are focused on creating clothing that provides function as well as form; with a range of built in shorts and bra solutions along with our shapewear dressses. We are incredibly grateful for the continued support. You are helping to contribute towards the slow fashion movement.

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AYM Studio 5 star review on 28th December 2025

AYM Studio 5 star review on 18th December 2025

557

Anonymous

Anonymous // 01/01/2019

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“The delivery issues that I had with my order were insane. After waiting more than 2 months the event that I wanted this dress for had come and gone. The quality is nice but do not order if you are anticipating needed it within 4 months”

Helpful Report

Posted 2 years ago

Hi Gelila, We appreciate you taking the time to share your feedback with us, and we sincerely apologise for the delivery issues you encountered with your order. We understand how frustrating it must have been to experience such a lengthy delay, and we regret the inconvenience this caused you, especially when you were eagerly anticipating the dress for a special event. At AYM, we strive to provide a seamless and timely shopping experience for our customers, and we acknowledge that we fell short of meeting your expectations on this occasion. Shipping delays can occur due to various factors, including logistics issues and unforeseen circumstances, and we deeply regret that it impacted your order. To address this situation, we will be conducting a thorough review of our shipping processes and collaborating with our delivery partners to prevent similar delays in the future. While we are glad to hear that you find the quality of the dress to be nice, we understand that this doesn't compensate for the inconvenience caused by the delayed delivery. Please accept our sincere apologies for the inconvenience you've experienced, and we genuinely appreciate your understanding and patience. If there's anything else we can do to make amends or if you have any further concerns, please do not hesitate to reach out to our customer support team. Thank you for bringing this matter to our attention, and we hope to have the opportunity to serve you better in the future. Kind regards, The team at AYM x

Posted 2 years ago

“Got for my daughters 25th - she absolutely loves the quality and hang of it, classy and sophisticated”

Helpful Report

Posted 2 years ago

Thank you so much Charlotte for the 5-star review on AYM. We're delighted to hear that your daughter absolutely loves the quality and hang of her 25th birthday gift. Your review means a lot to us. Thank you! Kind regards, The team at AYM x

Posted 2 years ago

“This dress is OMG!! Absolutely in love. So super sexy & fit like a glove. I just wish it came in a petite option for us short women. The slit down the slide is a bit lower for someone of my height. I'm 5' 2”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review of AYM, Ketaki! We are so thrilled to hear that you absolutely love this dress! We understand your wish for a petite option, and we apologise that the slit down the side is too low for you. We appreciate your feedback and will keep it in mind for future designs. Kind regards, The team at AYM x

Posted 2 years ago

“The most beautiful dress, really worth the price. The corset back detail is amazing and the square neckline is lovely too. Colour gorgeous, skirt is so floaty, honestly could go on all day! Also got the matching ballet top for my dress to use as a cover up later into the night.”

Helpful Report

Posted 2 years ago

Thank you so much Molly for your amazing review and for giving us a 5 star review! We are so glad that you think the most beautiful dress is really worth the price and you love the corset detail and square neckline. We are so happy that you also got the matching ballet top, and thank you for being a repeating customer! Kind regards, The team at AYM x

Posted 2 years ago

“Overall, I love the Audrey Midi Dress I ordered from AYM Studio. The quality of the craftsmanship and the weight of the fabric was a pleasant surprise. The color muave is very beautiful in-person. One star was taken off due to the delays due to unforeseen circumstances. They kindly refunded me 10% of the total cost, which is a nice gesture.”

Helpful Report

Posted 2 years ago

Thanks so much for your 4-star review of AYM! We appreciate the kind words about our Audrey Midi dress and are pleased that you appreciated the quality craftsmanship and weight of the fabric. We are sorry we had to the delay on your order due to unforeseen circumstances, however, we hope that our 10% refund was a nice gesture to show how committed we are to making sure our customers are satisfied. Thank you again for choosing AYM Studio. Kind regards, The team at AYM x

Posted 2 years ago

“Perfect fit, and I love the versatility.”

Helpful Report

Posted 2 years ago

Thank you so much, Hermine, for the 5 star review of AYM! It's great to know that the perfect fit and versatility of our products make you a repeat customer. I really appreciate your continued support. Kind regards, The team at AYM x

Posted 2 years ago

“Great quality dress. Better than other dresses made with cheap materials”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review of AYM! We are glad to hear that you found our quality of dress superior to others made with cheaper materials! We appreciate your kind words and your support! Kind regards, The team at AYM x

Posted 2 years ago

“Dear Alie and team, the dress is a present for my daughter. She has an hourglass figure and is glad that it's possible to narrow the waist. Such a beautiful dress, weil made and neatly sewn 👍. We love the double layer. It's very elastic and comfortable. She does not need a bra in this dress (Size M), it holds up well. She will wear it with sandals in Summer and with a sweater and boots in the wintertime. It will be definitely a favourite. Thank you so much for your fantastic work 🙏. Best regards, Moni”

Helpful Report

Posted 2 years ago

Thank you so much for your kind words and 5 star review! We're so glad that your daughter loves her dress and is able to tailor it to her figure. It's wonderful to hear that the dress is comfortable and will look great in different weather. We appreciate your feedback and are thankful for your support. Have a great day! Kind regards, The team at AYM x

Posted 2 years ago

“I had a really bad experience with the customer service on this site and would not recommend it for future purchases. If you need to make a return, be prepared for a difficult process. I spent a lot of time trying to return two dresses and still haven't been able to resolve the issue.”

Helpful Report

Posted 2 years ago

Hi Jas, We're sincerely sorry to hear about the negative experience you had with our customer service, and we apologise for any inconvenience caused during the return process. This is not the level of service we aim to provide, and we understand your frustration. We would like to investigate the issue further to understand what went wrong and why the return process was difficult for you. Our customer support team will reach out to you directly to gather more information and work towards resolving the matter to your satisfaction. Your feedback is invaluable to us, and we want to ensure that we address any shortcomings in our processes and improve our services moving forward. We truly appreciate your understanding and hope to have the opportunity to regain your trust. If there's anything else you'd like to share or if you have any additional concerns, please don't hesitate to let us know. Thank you for bringing this to our attention, and we look forward to resolving the issue promptly. Best regards, The Team at AYM x

Posted 2 years ago

“I haven't received both the dresses I ordered months ago and it has also been delayed by another 2 weeks which means it'll miss the wedding date.”

Helpful Report

Posted 2 years ago

Hi Jessi, We're extremely sorry to hear about the delay in receiving your dresses. We understand how important it is for you to have them in time for the wedding, and we apologise for falling short of your expectations. We take full responsibility for the delay and want to assure you that our team is working diligently to resolve the issue and get your dresses to you as soon as possible. We understand the frustration and disappointment this situation has caused, and we sincerely apologise for any inconvenience it may have caused you. Your satisfaction is our top priority, and we're committed to making things right for you. We truly appreciate your understanding and hope to have the opportunity to serve you better in the future. If there's anything else you'd like to share or if you have any further concerns, please don't hesitate to let us know. Thank you for bringing this to our attention, and we look forward to resolving the issue promptly. Kind regards, The team at AYM x

Posted 2 years ago

“Amazing quality, lovely designs and very kind over email!”

Helpful Report

Posted 2 years ago

Thank you so much for your wonderful 5 star review of AYM! We are delighted to see that you were pleased with the amazing quality, lovely designs, and our kind service over email. We really appreciate your support! Kind regards, The team at AYM x

Posted 2 years ago

“Aside from the quality of the dresses I just want to say that their customer service is OUTSTANDING. Had an issue with shipping and they resolved it immediately, great team! And the dresses I ended up keeping are such nice quality and worth the price.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review of AYM! We are so appreciative of your kind words about our quality, customer service, and team. We are so glad that you were able to find the dresses you wanted and that they are of a quality that you are satisfied with. We are glad that we were able to help you during shipping and that you had a positive experience overall. We hope to be able to provide you with superior service and quality again soon! Kind regards, The team at AYM x

Posted 2 years ago

“Very good quality dress, non-flimsy fabric and sewing. Fits perfectly, I used the size guide and my measurements to help pick the correct size. My upper body is one size larger than my hips but I went with the smaller size so it would hug my hips perfectly, and it isn't too tight on my bust, as the straps are easily adjustable. A bra isn't necessary as the bust is double layered. Lovely quality for this price. Wine red colour is gorgeous and the fabric hangs beautifully.”

Helpful Report

Posted 2 years ago

Thank you so much for your lovely 5 star review of AYM! We are glad to hear that you found the dress to be of very good quality and the perfect fit for you. We love that you were motivated enough to pick the right size for you by taking help from the size guide and measurements. We are glad that you found the straps to be adjustable and double layered bust area to be bra friendly. Thank you for expressing that you found the wine red colour to be gorgeous and the fabric to hang beautifully. We are elated to have made such an impact on you! Kind regards, The team at AYM x

Posted 2 years ago

“Soft sturdy fabric, two layered skirt , and a gorgeous colour. What is not to love? Will be ordering more later. A good piece you can use as a staple in your wardrobe.”

Helpful Report

Posted 2 years ago

Thank you for your fantastic review! We're thrilled to hear that you love the soft and sturdy fabric, the two-layered skirt, and the gorgeous colour of our dress. We take pride in offering high-quality pieces that you can rely on as staples in your wardrobe. Your positive feedback means the world to us, and we're delighted to know that you plan on ordering more from us in the future. Your satisfaction is our ultimate goal, and we're committed to providing you with the best shopping experience possible. If you ever need any assistance or have any questions, feel free to reach out to us. We're here to help and ensure that you continue to enjoy our products. Thank you for being a valued customer, and we look forward to serving you again soon! Kind regards, The team at AYM x

Posted 2 years ago

“The dress is amazing, I absolutely love it, the fit is perfect, the material is flattering, the quality is great, the comfort is max and the service is excellent! Thank you”

AYM Studio 5 star review on 18th July 2023

Helpful Report

Posted 2 years ago

Thank you so much, Zivile, for giving AYM a 5-star rating! We are so glad to hear that you love the dress, the fit, the material, the quality, the comfort and the service! We appreciate your feedback. Thank you! Kind regards, The team at AYM x

Posted 2 years ago

“The dress feels really high quality! I have big chest, and although I can wear it without a bra, I recommend with. But hard to tie the lace by my self. Looks really good on the body! It does expensive with the shipment and local tax....”

Helpful Report

Posted 2 years ago

Thank you for your kind words and your 5 star rating, Yana! We are delighted to hear you love the quality and feel of the AYM dress. We understand it can be difficult to tie the lace without assistance. We are glad to hear that you think the dress looks great on you, even if there may be additional fees associated with shipping and local taxes. Thank you for your support! Kind regards, The team at AYM x

Posted 2 years ago

“Lovely quality dress, the colour matched the colour on the website, it is very flattering and comfortable. The dress was a little bit longer on me than the model but that’s probably because of my height being shorter than the model. Item came quickly and was packaged well. Would definitely order again :)”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review of AYM. We are so happy to hear that you are pleased with the quality and colour of the dress, as well as its comfort and flattering fit. We are truly pleased that the item arrived in good condition and that you enjoyed the quick and safe delivery. We hope to have you as our customer again soon. Kind regards, The team at AYM x

Posted 2 years ago

“This dress is absolutely beautiful! I love that it hugs everything nicely, but not too tight. The color was great and the price is fair for the quality of the handsewn material. I will definitely be coming back for more.”

Helpful Report

Posted 2 years ago

Thank you so much Caryn, for your wonderful 5 star review of AYM! We're so pleased to hear you love the dress and all of its features. We're glad to know that the quality of our material was satisfactory and that you are considering coming back for more. Your kind words are greatly appreciated! Kind regards, The team at AYM x

Posted 2 years ago

“I purchased the Audrey midi dress and it is so beautiful, the fabric is soft and heavy in a lux way. Unfortunately the first one I received had a small hole at a seam. I was worried the exchange process would be difficult but it was so quick and easy, I didn’t even have to print anything out, I just took it to the post office and it was taken care of. I exchanged it for the same item which came very quickly and looks wonderful. I live in the US and I usually wear a medium but I purchased a large from AYM and it fits great. It is longer than I expected, I’m 5’9 and it hits just below the knee so it might be a little long on shorter people. I picked this dress because I could wear a bra under it while I am nursing and I’m pleased with how easy it is to wear a bra with it and still look nice. I’m happy it can be dressed up and down easily. Thank you AYM!”

Helpful Report

Posted 2 years ago

Thank you so much, Jamie, for giving us a 5 star review! We're very happy to hear that you found your Audrey midi dress a wonderful product to purchase from us, especially considering that the exchange process was quickly and easily taken cared of. We really appreciate your feedback and we're very glad that you can wear a bra comfortably underneath the dress. Thank you for being a loyal customer and we hope you continue to enjoy wearing your Audrey midi dress! Kind regards, The team at AYM x

Posted 2 years ago

“I can not begin to tell you how much I love this dress. I was a little stressed about the sizing since I’m a bit short but have a bigger bust but I ordered in Medium, hoping that it would not be too long and it was perfect! (for me). The quality is amazyng, it’s soo flattering and I can’t wait to order again:)”

Helpful Report

Posted 2 years ago

Thank you so much for your amazing 5 star review of AYM! I am so glad that you love the dress and that the sizing worked so perfectly for you. We strive to maintain the highest quality for all our products and I am thrilled that it follows through for you. Thank you for your order and we look forward to your next one! Kind regards, The team at AYM x

Posted 2 years ago

AYM Studio is rated 4.5 based on 2,079 reviews