AYM Studio Reviews

Name: AYM Studio
Address: 53 Gildredge Road, Eastbourne, East Sussex
Rating: 4.51

4.5 Rating 2,079 Reviews

88 %

of reviewers recommend AYM Studio

4.5

Based on 2,079 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Easy

About AYM Studio:

AYM Studio designs and hand makes women's clothing in the UK. We are a slow fashion brand who are committed to finding harmony between supply and demand within an industry that so often over-produces clothing. Our collection includes party dresses, bodycon dresses, loungewear and everyday essentials. We are dedicated to quality clothing that will form part of your forever wardrobe. Our everyday essentials are timeless pieces that will stand the test of time and become wardrobe staples for you. Our double layered fabric technique used in the majority of our party dresses, creates a fit similar to shapewear. We are focused on creating clothing that provides function as well as form; with a range of built in shorts and bra solutions along with our shapewear dressses. We are incredibly grateful for the continued support. You are helping to contribute towards the slow fashion movement.

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AYM Studio 5 star review on 28th December 2025

AYM Studio 5 star review on 18th December 2025

557

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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“This brand never misses. I’m a petite girl so I don’t need to be “snatched” but I do struggle finding clothes that hug my body nicely and everything I’ve bought fits like a glove and somehow makes me look like I have more curves than I do. Amazing quality. And surprisingly my orders usually come within a week! I live in Hawai’i so things usually take FOREVER to come in.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review of AYM, Mea! We're so glad to hear that the clothes you've bought fit you nicely. We pride ourselves on providing amazing quality clothes, and we're thrilled to hear that even with your location in Hawai'i, your orders usually come within a week! We appreciate your kind words and we're thrilled that you're a satisfied customer. Kind regards, The team at AYM x

Posted 2 years ago

“Hello, First of all, thank you for the quality of the product, I love the dress! It is very comfortable to wear, even without a bra (I am a D cup) which is a great advantage! I also love the reversible aspect, allowing both a relaxed/sexy and a more formal fit :) However I ordered from France, and the taxes were high. I have to say I didn't expect it to be that much ... I know it's independent of your own will, although it could be more evident on your website: I found this information when I specifically looked for it, which is after I received a notification from French customs that I will be taxed, but I was not alerted when I ordered ... since many UK companies have agreements to avoid this, I thought you did too. Considering it ups the price by 20%, I think it is worth mentioning before the payment is placed... Since I enjoyed the dress so much, I hope in the future you will reach an agreement with customs so I can buy new ones! Cheers, GoGo.”

Helpful Report

Posted 2 years ago

Thank you so much for your 4-star review, Margaux! We appreciate your positive feedback on the quality and comfort of the dress. We understand your frustrations with the taxes and customs fees, and we are always open to feedback to find ways to improve our customer experience. Since brexit, customs and duties are applicable on orders from the UK to the EU and are the responsibility of the receiver. As a small business, this is unfortunately a cost that we are currently unable to cover. We understand that customs charges are somewhat frustrating and we hope that offering free shipping to the EU helps to counteract some of these costs. Unfortunately our free shipping service does not cover any costs imposed by the receiving country for taxes and duties which varies by country. Further information can be found on our website here: https://www.aym-studio.com/pages/faqs-information and here: https://www.aym-studio.com/pages/shipping-services We hope this helps clarify the position but please let me know if you have any more questions regarding this. Please be assured we are working hard behind the scenes to find a better solution for our customers as we really appreciate your support and custom. We'd like to apologise for the lack of transparency in communication – is there anything we can do to help make things better? If you leave us a bit more information, we would be more than happy to do our best to help. Kind regards, The team at AYM x

Posted 2 years ago

“I’m still waiting on my dress because I got an exchange it’s taking a bit longer than expected however I am in a different country. It would be nice if I got updates on the process of my exchange more often rather than every 2 weeks or so. However the dress isn’t here yet, when it will be I will definitely let you guys know how much I like it.”

Helpful Report

Posted 2 years ago

Hi Amaya, Thank you for taking the time to provide feedback regarding your dress exchange. We apologise for any inconvenience caused by the delay in receiving your dress, especially considering the added complexity of shipping to a different country. We understand that waiting longer than expected can be frustrating. We appreciate your suggestion regarding more frequent updates on the progress of your exchange. We strive to improve our communication with customers, and your feedback is valuable in helping us identify areas where we can make enhancements. We will consider this and work on providing more timely updates in the future. Rest assured, we are doing our best to ensure your dress reaches you as soon as possible. If there are any further issues or concerns, please don't hesitate to reach out to our customer support team. We are here to assist you and make sure you have a positive experience with us. Once you receive the dress, we would love to hear your thoughts and feedback. Your satisfaction is our top priority, and we are confident that you will be pleased with your purchase. Should you have any questions or need any further assistance, please feel free to contact us. Thank you for your patience and understanding. Best regards, The team at AYM x

Posted 2 years ago

“dress fits perfectly and the fabric is amazing on the skin!”

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Posted 2 years ago

Thank you so much for the 5 star review of AYM! We really appreciate it, especially since you mentioned that the dress fits perfectly and the fabric is amazing on the skin! It means the world to us. Kind regards, The team at AYM x

Posted 2 years ago

“My second dress from AYM, amazing quality and so comfy. Worth the wait!”

Helpful Report

Posted 2 years ago

Thank you so much Janneke for reviewing AYM 5-stars! It's great to hear you're loving the quality and comfort of the second dress you purchased from us. We're so thrilled to have you as a loyal customer and we look forward to continuing to bring you our best quality items. Thank you for being a repeating customer! Kind regards, The team at AYM x

Posted 2 years ago

“I love all the dresses I’ve gotten from AYM Studio! They are such a great quality, feel, and fit! So beautiful and just as seen and described! I don’t know how more people aren’t talking about them! I would recommend these dresses anytime to anyone! I just wore one to a friends wedding and danced the night away! I’m sure I’ll purchase more in the future. Love, love, love!”

Helpful Report

Posted 2 years ago

Thank you so much, Julianna, for your wonderful 5 star review of AYM! We are so grateful for you being a loyal customer. We're so glad that you've found such satisfaction and joy in the dresses you've purchased from us. Keep on showing them off and spreading the word-- we know everyone will love them just as much as you do. Thanks again! Kind regards, The team at AYM x

Posted 2 years ago

“I absolutely love the dress much better than previous when I had bought and it is a much better fit. The only thing that I would advise is perhaps maybe working on the scent. The dress did have a weird odor but after washing it, it was fine and personally I love my sleeves lol if they could’ve been a little bit longer, that would’ve been great but overall the dress is a good dress it is a thick material and I feel this will be a wonderful dress, especially for winter.”

AYM Studio 5 star review on 9th July 2023

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review, Princess! We are so pleased to hear that you absolutely love the dress and found it to be a much better fit. We apologise for the odor of the dress and for the length not being quite to your preference. We thank you for being a loyal customer and we look forward to serving you in the future! Kind regards, The team at AYM x

Posted 2 years ago

“absolutely insane dress. the fabric and fit are so comfortable. only issue is that i noticed the front of the dress had a string come off the fabric pretty quickly on my first wear so that was kind of sad since it's an expensive dress, but overall it's still so flattering and pretty”

Helpful Report

Posted 2 years ago

Thanks so much for your great review, Nishat! We're delighted to hear that you absolutely love your AYM dress -- we wholeheartedly agree that the fabric and fit are incredibly comfortable. We apologise if the dress piece had an issue that hindered your experience; we welcome any and all feedback in order to continue improving our products. We're so glad you still love it despite this setback. Thanks again for your kind words! Kind regards, The team at AYM x

Posted 2 years ago

“I've purchased two dresses from AYM Studio and I'm absolutely in love with them both! So flattering, such a comfortable material, and they truly are timeless pieces. Worth every penny! :)”

Helpful Report

Posted 2 years ago

Thank you so much for the lovely 5 star review, Mars! We are thrilled to hear that you've purchased two dresses from AYM and absolutely adore them. We are happy to have such a loyal customer like you who find them to be timeless pieces that are worth every penny. We appreciate your kind words and are thankful for your support! Kind regards, The team at AYM x

Posted 2 years ago

“Beautiful dress, lots of compliments and happy to support sustainable fashion.”

Helpful Report

Posted 2 years ago

Thank you so much, Ciara, for your glowing 5-star review of AYM! We are so happy that you enjoyed wearing your beautiful dress and received many compliments from others too. We really appreciate that you support our sustainable fashion and are a returning customer – it means the world to us! Kind regards, The team at AYM x

Posted 2 years ago

“The dress came quickly, I wasn't even expecting it as it said on the page that "Shipment starts on Aug 04, 2023", but I ordered on June 24th, got the mail that shipment to France started on the 29th and had it on July 5th. It fits me perfectly. The fabric is super soft, comfortable and stretchy. In the color mauve pink, it's not see-through. I will see in the long term if it is really worth 150 euros, but for now, I'm really happy with it and want to wear it all the time. My only concern is that when the fabric gets wet it's quite visible so now that it's really hot where I live it's visible when and where I'm sweating.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5 star review of AYM! It is wonderful to hear that you were pleasantly surprised to receive your dress from us so soon. We are glad that the fabric was comfortable and stretchy for you. We hope that you will continue to be pleased with your dress for a long time to come. Thanks again for your review! Kind regards, The team at AYM x

Posted 2 years ago

“Suits very well, the fabric is very nice. I highly recommand.”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review for AYM! We appreciate your continued support and we are glad to hear that you are pleased with the fabric and quality of our dresses! We look forward to seeing you back at AYM soon! Kind regards, The team at AYM x

Posted 2 years ago

“Loved the dress, and how fast shipping was!”

Helpful Report

Posted 2 years ago

Thank you so much, Josefina, for your 5-star review of AYM! We're glad to hear that you loved the dress and appreciated how fast the shipping was. It means a lot to us to receive your positive feedback. Kind regards, The team at AYM x

Posted 2 years ago

“La robe est de bonne qualité et correspond à ce que j'attendais !”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review of AYM! We are thrilled to hear that you were pleased with the quality of the dress and that it met your expectations. Kind regards, The team at AYM x

Posted 2 years ago

“Quality and cut were really nice but unfortunately it took about 3 weeks longer to be shipped out than specified on the website.”

Helpful Report

Posted 2 years ago

Thank you for your 4 star review of AYM! We are glad that you are satisfied with the quality and cut of our products. We apologise for the delay in shipping and we will look into this issue to ensure that our customers receive their orders within the specified time. Kind regards, The team at AYM x

Posted 2 years ago

“I LOVED the dress. The fabric was suuuper nice and stretchy and it fit perfectly. Thank you!🫶🏼”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review! We really appreciate your kind words and love hearing feedback from our customers. We are so glad you loved your AYM dress! Thank you for choosing us! Kind regards, The team at AYM x

Posted 2 years ago

“really pretty dress, i wanted it for my graduation and it fits the vibe perfectly! Was worried about my tummy but the dress looks great on!”

AYM Studio 5 star review on 5th July 2023

Helpful Report

Posted 2 years ago

Thank you so much for the 5 star review of AYM! We are very pleased to hear that the dress you got for your graduation was just what you were looking for - it looks great on you! We appreciate your kind words and are thrilled to have contributed to your special day. Kind regards, The team at AYM x

Posted 2 years ago

“Quality clothes!”

Helpful Report

Posted 2 years ago

Thank you so much for your 5-star review of AYM! We are so glad that you are happy with the quality of our clothes. We will keep striving to provide the best for our customers. Thank you for your kind review! Kind regards, The team at AYM x

Posted 2 years ago

“Everything was great. One detail that was little confusing was when I ordered outsees and the sender name was different than AYM.”

Helpful Report

Posted 2 years ago

Thank you for your 5 star review of AYM. We're pleased that you had an overall great experience. We apologise for any confusion regarding the sender's name, we will look into this further! Kind regards, The team at AYM x

Posted 2 years ago

“They mainly focus on producing ITY fabric dresses tho these feel bad on the skin. Bamboo fabric is smoother, feels softer, is more breathable, and looks way better in person. If they would incorporate more bamboo fabric options and colors on the summer dresses would this be better. Also taxes are terrible for a 400 euro order, i paid 200 euro in taxes. Horrific. Also delivery is taking over more then a month.”

Helpful Report

Posted 2 years ago

Thank you so much for taking the time to leave us feedback about your experience with AYM. We do offer a range of fabric through-out our website, which include cotton and bamboo. A lot of our products are created in ITY. This fabric has good hold and drape. It maintains it's stretch wash after wash. You won't need to iron or steam these garments as the fabric is hardy in its' resistance to wrinkling. This fabric contains recycled polyester. We think 60% recycled is a good start but no where near good enough. We are working to secure fully recycled fabric options. This fabric is highly durable, stretchy and comfortable to wear. The fabric is double layered throughout the body for support. We are very sorry to hear that you had to pay 200€ for customs and that your experience has been heavily impacted by this. Since brexit, customs and duties are applicable on orders from the UK to the EU and are the responsibility of the receiver. As a small business, this is unfortunately a cost that we are currently unable to cover. We understand that customs charges are somewhat frustrating and we hope that offering free shipping to the EU helps to counteract some of these costs. Unfortunately our free shipping service does not cover any costs imposed by the receiving country for taxes and duties which varies by country. Further information can be found on our website here: https://www.aym-studio.com/pages/faqs-information and here: https://www.aym-studio.com/pages/shipping-services We hope this helps clarify the position but please let me know if you have any more questions regarding this. Please be assured we are working hard behind the scenes to find a better solution for our customers as we really appreciate your support and custom. We'd like to apologise for the lack of transparency in communication – is there anything we can do to help make things better? If you leave us a bit more information, we would be more than happy to do our best to help. Kind regards, The team at AYM x

Posted 2 years ago

AYM Studio is rated 4.5 based on 2,079 reviews