“The pullover I gotcha so soft and beautiful. The shipping went easy.
There is one thing which is not so very good: one shoulder of the pullover is about 1,5 cm wider than the other. My mother saw it directly y. But I don’t want to send it back, because that would be not so good for the environment.”
“Unfortunately only one star at the moment. I ordered a knitted troyer on 19/11/2024, which was delivered to me on 09/12. Unfortunately, the troyer was faulty. To report the defect, I had to contact the company via Instagram as my emails could not be delivered due to a server problem.
After consultation, I sent the troyer back for exchange (delivery approx. 18 Dec.) Since then, I have not received a confirmation of receipt, a new troyer or a refund from the company despite asking.
Unfortunately, this has nothing to do with customer service.”
“Fabulous jumper - I bought Raheen Tweed Roll Neck Mens Sweater - Green for my husband. He loves it.
Ordering was easy and delivery very prompt considering it was a last minute Christmas present ordered a few days before - it arrived Dec 29th”
“The poncho I ordered was very pretty. However, when I tried it on, I didn't like it on me. The buttons on it threw me off. I gave it to a co-worker and she wore it to the office yesterday and looked fabulous in it! I plan on ordering another style for myself. I was curious though, why the poncho she had ordered several weeks ago came in a box and mine just came in a FedX envelope.”
“Ich bin total glücklich mit meinem Raheen Tweed Roll Neck. Seitdem ich ihn habe, ziehe ich ihn nur selten wieder aus. Grüße aus dem Süden Deutschland. Tobias”
“Merci pour la diligence dont vous avez fait preuve. Trois magnifiques pull type Aran arrivés en moins d'une semaine en France. La qualité de vos services est à la hauteur de la qualité de vos pulls.”
“returns are wilfully terrible. Print out an email invoice? come on. To be honest i cant even find it in my inbox. and shipping back from europe for 35EUR? Wouldnt recomend especially since the fit is tricky.”
“Sweater ordered on 17/12/24 to arrive on time for Christmas. I live in NI, so order was FedExed. It arrived on 30 December, too late to gift. Aran Sweater itself is a beautiful item, exactly like the photo. Very pleased with the item, but not with the delivery. Is it Brexit? Item was sent to a central distribution hub in Britain, stuck there for over a week, before being shipped back to NI. Makes no sense. Wouldn’t put me off buying again, but customers should be warned that shipping estimate might not be accurate”
