“I have now made many purchases building a collection and the service received from RoyalMint cannot be faulted- a pleasure to do business with.
Thankyou.
S.J. Lock”
“Service I get from Cian is very good. Also the delivery of any purchases made has been good.
Cannot fault overall service received from the Royal Mint.”
“The Royal Mint handled everything promptly and professionally. The service was excellent and I received the commemorative coin I ordered as quickly as one could expect. The coin was exactly as promised and I treasure it.”
“Great communication. Pleasant staff. Problem....last 2 proof sets had cases which opened when taking them out of the packaging to view them properly.”
“My order cancellation request was not handled properly. Instead of cancelling the order the coin was shipped. I did not return the coin because the return shipping cost was too expensive.”
“I was delighted with the ease of using the website to order the George Orwell coin. I had never ordered anything from England before, and I am in Dallas, TX, USA. The shipping time didn't seem to take too long, either. This coin is special to me because I graduated from college in 1984 and have added it to my 1984 memorabilia collection.”
“The process of funding my account has never been smooth and quick so far. For some reason, their system rejects my card each time, though it accepts payments from this type of card according to the Royal Mint, and there's always enough funds in my account.
Secondly, once I've opted for a bank transfer, this takes a lot longer than with any other provider, be it my ISAs, bank to bank transfer etc. As a result, I'd need to keep some money in my account at all times at no interest, if I wanted to catch any dips in the price of any commodities. Otherwise by the time the trasnfer has been finally processed, the price has changed. I've still done this twice so far and just waited until the price dipped in order to capture the best price. But the process is less than perfect in my experience.”
“The purchase was simple and straight forward. Only disappointment was when I gave the gift as the receiver opened the gift the actual sealed plastic came off as we had a problem opening the 'Happy Birthday' sleve it was in/. The seal on that actual card caught on the bottom of the seal on the actual card the gold bar was on. We could not peel the seal on outer card so slit it open so as it was taken out to view it caught on th plastic. Not sure if it can be re-sealed, the item has not been removed from its original card? Please advise it this can be done.”
English
