Opie Oils Reviews

Name: Opie Oils
Address: The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, The Fuel Depot, Cardrew Industrial Estate, Cardrew Way, Cornwall
Rating: 4.85

4.9 Rating 18,163 Reviews

96 %

of reviewers recommend Opie Oils

4.9

Based on 18,163 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Opie Oils 5 star review on 19th April 2026

379

Anonymous

Anonymous // 01/01/2019

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“Very happy with stock and delivery. Can recommend 👌”

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Posted 11 months ago

“Excellent service and product”

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Posted 11 months ago

“Good products but they took a week to be dispatched.”

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Posted 11 months ago

“Great product selection, great price and great service with fast delivery - will buy from Opie Oils again.”

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Posted 11 months ago

“Very reliable, highly recommended”

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Posted 11 months ago

“Very good value and very quick delivery.”

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Posted 11 months ago

“Excellent products and excellent people to deal with”

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Posted 11 months ago

“Great service and fast delivery”

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Posted 11 months ago

“I use Opie for our vehicles every time they are serviced. Easy ordering, arrives when they say it will, perfect. Had an occasion where I wasn't entirely sure of which timing belt I needed, phoned them and was told the correct 1 straight away”

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Posted 11 months ago

“Great service from Opie oils of Redruth Cornwall. I bought with some discount which closed the deal some bilt hamber products items were well packed and received on time. Great service Thanks”

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Posted 11 months ago

“Usually easy to select and purchase service kits, but they make it tedious and costly to return parts that they suggest will fit your vehicle but don’t.”

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Posted 11 months ago

“Nice people to do business with, huge range, good stock, good prices, fast delivery.”

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Posted 1 year ago

“I've placed orders with Opie Oils for a number of years and have been generally happy with the service. Kind regards.”

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Posted 1 year ago

“Great service and quality and so much cheaper than big brand motoring supply chains.”

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Posted 1 year ago

“My order was very slow to arrive. Six days after the order I had an email saying it had been dispatched. When it did arrive, it was incomplete. The staff were helpful but overall the service was poor.”

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Posted 1 year ago

Thank you for your feedback, Joseph. I’m sorry to hear that your experience didn’t meet your expectations. Delays in processing and dispatching orders can be frustrating, and I appreciate your patience. We are actively working to improve our shipping times and accuracy. If you need further assistance with your order or have any additional comments, please don’t hesitate to reach out to our customer service team. Your satisfaction is important to us. Best regards, The Opie Oils Team

Posted 1 year ago

“Parcel arrived on time well wrapped so no problem with delivery. You are one of very few people to sell Castrol edge professional 0w30 oil as recommended by JLR. You were recommended to me on the discovery sport forum. I will be using you again Thanks”

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Posted 1 year ago

“terrible service, 2 weeks still no correct order received. Got incorrect order 3 times!”

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Posted 1 year ago

We're very sorry to hear about your experience and truly understand your frustration. Due to an unexpected surge in orders and staffing challenges, we’ve fallen short of our usual service standards. Receiving the wrong order multiple times is unacceptable, and we’re working hard to ensure issues like this are resolved swiftly. Please reach out to our customer service team if you haven't already—we want to make this right for you. Thank you for your patience during this difficult period. Best regards, The Opie Oils Team

Posted 1 year ago

“Original order received was incorrect. Contacted customer services, who were excellent regarding communication and getting the correct items sent out the next day & arranging for incorrect items return.”

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Posted 1 year ago

“Not sure how incompetent and unprofessional a company can get, Their website takes orders and your money for items out of stock, they wait days to email you to advise not in stock then when u get a resolution agree a delivery date, the day before delivery fedex message you to advise of 10 day delay in delivery however hours later they change there mind and make delivery on said date, gets worse only part of your order arrives I am 2 litres oil short of what I ordered and paid for, on contacting them they said the missing oil would be sent out, Courier sent tracking for delivery by end of day 7th May and surprise surprise no delivery, Still waiting on delivery, They dont realise it had knock on effect if you run a company reputation and financially, they pull you in with offers on website, WOULD NOT RECOMMEND THIS COMPANY STAY AWAY.”

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Posted 1 year ago

We're genuinely sorry for the series of issues you've experienced—this is far from the standard we aim to uphold. The stock notification delay, confusion with delivery dates, and the shortfall in your order have clearly caused a great deal of frustration, and we completely understand why. We've been navigating an unexpected challenge with staff shortages and a surge in demand, which has unfortunately impacted both communication and fulfilment accuracy. That said, we take full responsibility and are actively working to prevent repeat occurrences. Please accept our sincere apologies, and if you're still awaiting resolution, our team is ready to assist directly to ensure everything is fully sorted.

Posted 1 year ago

“Great service much appreciated”

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Posted 1 year ago

Opie Oils is rated 4.9 based on 18,163 reviews