LottoGo.com Reviews

Name: LottoGo.com
Address: Fort Anne Road, Douglas
Rating: 4.63

4.6 Rating 5,642 Reviews

92 %

of reviewers recommend LottoGo.com

About LottoGo.com:

At LottoGo, we’ve hand-picked the biggest jackpot amounts on the planet and put them at our players fingertips.

Plus, whether it’s slots, scratchcards, casino, or bingo that you’re into, we’ve got you covered. Discover our mighty casino with over 1,000 instant-win games.

On top of having the chance to win millions every day, we give our members access to heaps of exclusive discounts, offers, and promos.

Visit Website

Email:

support@lottogo.com

Location:

Fort Anne Road
Douglas
IM1 5BU

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LottoGo.com 5 star review on 23rd April 2025

Marcin

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Waiting for my documents to be looked at!!!!”

Helpful Report

Hi there, I'm sorry for any inconvenience this wait has caused you, we really appreciate your patience. As a licensed and regulated operator we must adhere to all obligations placed upon us by gambling regulation and law. I have escalated this within our team this morning and believe they have been in touch this morning with an update. Please let us know via our Live Chat feature or at support@lottogo.com if you have any further questions or queries. Regards, Lauren LottoGo.com

“Worse app ever to use then wrong information on transmission should be reported..”

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“Please unsubscribe me”

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“Cfjskhgz and the”

Helpful Report

Hi Emma. We are sorry you felt the need in leaving us a 1 star review. I have emailed you personally to discuss this further with you and hopefully resolve any issues you may have. We look forward to hearing from you. King Regards, Donna. LottoGo.com.

“Game is not working”

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“60 pounds to 0 on .0.20 bet”

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“SCAM. NOT TO BE TRUSTED”

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“This is nothing like Keno. The payouts are disgusting. I cannot believe it has been around so long and there are still issues. The promotions are useless. They just take all your money anyway. I am really appalled by this whole experience. Don't waste you time or money.”

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“Spent over $300 on this game and have never won more than $2. The system they use is designed to take your money. The tickers above the game saying Joe Blow just won $1160 is obviously some computer geek paid to write the code. I'd like to speak to a REAL winner and judge for myself. Total waste of money people.”

Helpful Report

Hi, Unfortunately, we cannot control the outcome of our games, and there's always a risk when gambling and partaking in games of chance. A game of chance is a game where the outcome is random, rather than based on any type of skill. Every game that's live on our site is also thoroughly tested before release and we have readily available a list of payout tables on the website. All games on site are certified to Gaming Commissions standards and we adhere to all requirements. All games on site use a random number generator for every round is independent from the last. We have zero control over the game outcome. If we can be of any further assistance please don’t hesitate to contact us again. Either pop up on the Live Chat feature on our site or drop an email to support@lottogo.com.au Regards, Donna.

“Very hard to win on this site feel like I've wasted my money and the games hardly give you spins and bonus when playing . Never seem to win got to say it the worse site I've ever played on £20 on fluffys favourite and it took the whole £20 disgusting just takes your money definitely not spending no more money with yourselves”

Helpful Report

Hi, I am sorry to hear you have not had the best of luck with us. Unfortunately, we cannot control the outcome of our games, and there's always a risk when gambling and partaking in games of chance. A game of chance is a game where the outcome is random, rather than based on any type of skill. Every game that's live on our site is also thoroughly tested before release and we have readily available a list of payout tables on the website. All games on site are certified to Gaming Commissions standards and we adhere to all requirements. All games on site use a random number generator for every round is independent from the last. We have zero control over the game outcome. Kind Regards, Donna. LottoGo.Com

“Last time I was told I would receive a reward for doing a review i wasn't even rewarded”

Helpful Report

“Rubbish site”

Helpful Report

Hi Luke, We're sorry to hear you feel this way and would really like to discuss your feedback in more detail. With this in mind, I have shared your account information with our team. They will follow up with you shortly to see what we can do to improve your experience with us as we really value you as a customer. Regards, Lauren LottoGo.com

“The live chat is never there honestly. After depositing cash over months; recently I got a bonus that was promised of 20 dollars for my equivalent 20 dollar deposit. Which went through ok, but after winning 66dollars which I wanted to cash , I was denied that if I did that, then I lose everything. Secondly, I was asked to verify my details, which I submitted the requested documents but I got a rude shock that the verification failed. Well this site is not honest and if they were, they would have responded to my email I sent days ago after the "live" chat agent did not ever turn on”

Helpful Report

Hi Geoffrey Further to your review, I'm sorry you felt we deserve a 1 star review and would like to turn your experience around. Our Live Chat is open 8am-11pm UK Time, this may be why you have not been able to get through on Live Chat. I have reached out to you via your personal email with more information regarding this matter. We can be contacted via our Live Chat in the hours above or via our email support@lottogo.com All the best Andy LottoGo.com

“Deposited $10 to try the site. Could not play any games. Communication via email was very slow and their suggested solution made no sense. I've cancelled my account. You can keep my $10!”

Helpful Report

Hi, We're very sorry you felt the need to leave a 1star review. We obviously strive to make our members experience on site enjoyable. I can see that we have replied to your emails well within our service level agreement, We have also sent screenshots of how to access and play keno games. We are sorry you have taken the decision to close your account, we will arrange for your funds to be returned to your account. Kind Regards, Donna.

“Trouble loading the keno game”

Helpful Report

Thank you for taking the time to let us know about your experience on LottoGo.com. We apologize for any trouble you experienced trying to load the keno game. We truly appreciate your feedback and would like to make the user experience better. I have emailed you privately to the email you have registered on your account so we can investigate this further for you and resolve the issue loading Keno. Kind regards, Billy. LottoGo.com

“Can't stop my subscription.... Can't contact. Very frustrating”

Helpful Report

Hi, I am sorry to hear you are having trouble cancelling your subscription , I can assure you this has now been cancelled and no further payments will be taken. One of our member support team will reach out directly to you in regards to this. Regards, Donna.

“I won $120 lastnight and it's gone from my account a bit dodge”

Helpful Report

Hi, We are sorry to hear you feel we are 1-star worthy. I am keen to discuss your review in more detail, I have personally emailed you privately to the email address registered on your account in order to assist you this morning. I look forward to your response. Kind regards, Donna

“If was posibile I ghive 0 star they stop my many 264 and with all the prove I sand for them they dont want to ghive my many . So I have to pley evrithink becouse I chant not make withdrawal. Stay far from them they let you to make with 2 time and after they ask you for document after the document they dont drive tour many .”

Helpful Report

Hi, We are sorry you felt the need to leave a negative review. We will be more than happy to assist you further, I have tried to call and have sent you a personal email. We look forward to getting this resolved for you as quickly as possible. Regards, Donna.

“The game keeps reloading, resulting in me loosing many rounds, it kept saying its a system error try again later. Days in a row. 30pounds gone for nothing.”

Helpful Report

Hi, I'm sorry you have not had the best experience with us. We have emailed you and would like to investigate this further, we look forward to your response. Regards, Donna.

“They gave me a bonus of $1 but in order for me to be able to play the selected bonus games, I’ll need to deposit further funds 🤣🤣🤣”

Helpful Report

Thank you for taking the time to let us know about your experience at LottoGo.com. We appreciate your feedback and we're sorry to hear you have had a negative experience with the bonus you received. We always want our customers to have the best experiences when using our services. With this in mind. I have privately emailed you to the email registered to your account to discuss this further with you. Kind regards, Billy LottoGo.com

LottoGo.com is rated 4.6 based on 5,642 reviews