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LottoGo.com Reviews

4.7 Rating 4,205 Reviews

93 %

of reviewers recommend LottoGo.com

Company Reviews

About LottoGo.com:

At LottoGo, we’ve hand-picked the biggest jackpot amounts on the planet and put them at our players fingertips.

Plus, whether it’s slots, scratchcards, casino, or bingo that you’re into, we’ve got you covered. Discover our mighty casino with over 1,000 instant-win games.

On top of having the chance to win millions every day, we give our members access to heaps of exclusive discounts, offers, and promos.

Visit Website

Email:

support@lottogo.com

Location:

Fort Anne Road
Douglas
IM1 5BU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keno tried to play $1.00 but refused.”

“Didn't know you automatically take money out from bank accounts when it was NOT AUTHORISED.”

“Once again on 7/1 NZ $17.45 has been deducted without my authority. I am very confused. As I said earlier I only occasionally buy one of tickets and interested a subscription. Please reverse $17.45 immediately.”

“I thought I was getting a free lotto entry following an email from them, but alas not true. Just to get me to go onto their site.”

“Don't pay out”

Hi there, I'm sorry to hear you feel this way. We’re licensed and regulated by the UK Gambling Commission and adhere to all obligations placed upon us by gambling regulation and law. We must ask our customers to provide documentation to verify their identity and account in order provide our services. As mentioned by our Member Support team, your withdrawal is still pending as we are waiting to receive the required documentation to process it. As soon as we have it, we will be able to move forward. We look forward to hearing back from you. Regards, Lauren LottoGo.com

“STOP SPAMMING ME WITH TEXT MESSAGES!!!”

“Don't waste your time or money. Just another rip off site Looks great on the surface But scratch cards typical win is 1p”

“Cheeky casino”

“Absolutely furious with these con artists. In order to withdraw they want lots of sensitive identification documents from me ie for account verification purposes. I refuse to supply them with this has they would have all the details to scam me out of loads of money. I had a conversation with live chat about this even stating you don’t have to be verified to pay money in and play so what’s the bloody difference just pay my winnings back to my card!!!! She has now froze my account so I can’t deposit! Not that I would anyway anymore. Avoid big time - Jokers!!!”

“Absolutely awful at withdraws been waiting 4 days even though my account is fully verified”

“Never wen”

“Absolute rubbish and dysfunctional, they only know how to take your money but paying u is very problematic, live chat is dysfunctional and support, awful site and system! Never again, and my advice to u not to get sucked into this scam!”

Hi Ed, I'm really sorry to hear you have experienced this issue and have escalated your feedback within our Member Support team. Customer experience is very important to us and I am keen to turn your experience around. With this in mind, I have requested for our team to reach out to discuss in more detail. On behalf of LottoGo, I'd like to apologise for any inconvenience this has caused you. Regards, Lauren LottoGo.com

“Fggxchyyyffggt”

“I have spread $60 in all games this my second week and $0 winnings i dont understand, I thought they said 1 and sup pays out or 2 numbers pays out still nothing I really not a gambler to continue playing I just want to win and be happy, how long does it take to win. I think this is all computerized and you have the numbers computer knows your numbers so will very hard to win big. I don't believe this is real I gave it a try any way only giving 1 star sorry. People who say they win big and it's easy well good luck.”

“I am not happy, does not show my last tickets? Looks suspicious!”

“Unimpressed to be honest. It’s pushy and actively encouraging gambling which isn’t a good idea”

“Very expensive to buy tickets, £4.00/ticket. I cancelled my membership and I am now attempting to have them remove all of my personal details, but they are refusing. I am now going to have the hassle of going through the ombudsman (they have refused to supply me the email address, despite my asking on a number of occasions.) and/or the Isle Of Man Information Commissioner Don't touch! You have been warned.”

“Not enough wins for amount wagered Have lost a lot more than won So experience isn’t very good”

“Very annoying. I keep blocking their messages, keep receiving them.”

Hi Hassan, I'm sorry to hear you are having trouble opting out of communications from us. I have escalated your feedback within our Member Support team and can assure you that this will be sorted today. I've asked them to reach out to confirm once this has been done also. In the meantime, please see the following link where you can opt out of SMS and email at any time: www.lottogo.com/members/account/email. Apologies again for any inconvenience caused. Regards, Lauren LottoGo.com

“Reap off expensive and a real scandal stealing peoples money”

Hi there, I'm sorry to hear you feel this way and hope that we can turn your experience around. I have shared your feedback with our Member Support team, they will be in touch as soon as they can to discuss it. Regards, Lauren LottoGo.com

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LottoGo.com is rated 4.7 based on 4,205 reviews