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LottoGo.com Reviews

4.6 Rating 4,208 Reviews

92 %

of reviewers recommend LottoGo.com

Company Reviews

About LottoGo.com:

At LottoGo, we’ve hand-picked the biggest jackpot amounts on the planet and put them at our players fingertips.

Plus, whether it’s slots, scratchcards, casino, or bingo that you’re into, we’ve got you covered. Discover our mighty casino with over 1,000 instant-win games.

On top of having the chance to win millions every day, we give our members access to heaps of exclusive discounts, offers, and promos.

Visit Website

Email:

support@lottogo.com

Location:

Fort Anne Road
Douglas
IM1 5BU

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When I first registered my account, I asked you to verify my identity. You said no verification was required, but when I made a withdrawal, I had to verify my identity again.”

Hi Zheng Sorry you felt the need to leave us a negative review. I have reviewed your account and have reached out to you on the email address we hold on file. Kind regards Andy LottoGo.com

“You need to change how the system gives wins for the players , all the times I’m just losing, the algoritm it’s setup to just eat players money”

Hi Florin I'm sorry to hear you have felt that our services have not been up to your expectations. As you may know, we’re licensed and regulated by the UK Gambling Commission and adhere to all obligations placed upon us by gambling regulation and law. Fair play and integrity are our core values and this is why we prominently publish our RTP (return to player) Is displayed on our website for each of our games. All of the games on our site are certified to Gaming Commissions standards and we adhere to all requirements they place upon us. The games on site also use a random number generator for every round which is independent from the last. We have zero control of game outcome. I have reached out to you via the email address we hold on file to resolve this matter Kind Regards Andy LottoGo.com

“It's rigged I put over 150 in played different numbers at a time and won nothing most I won was 14 dollars 😭”

“Poor site bad offers”

“Been playing for a while but over the last 2 weeks can not log on as it says not available in my location . Sent loads of emails to support and no answer”

Hi Stephen Sorry you felt the need to leave us a negative review. I will contact you on the email we have on the account for you. Thank you Andy LottoGo.com

“Not sure….”

Hi Im sorry to hear you havent enjoyed your time on the site/app. Can i ask how we can help improve this for you? Regards Andy LottoGo.com

“Took nearly two weeks to payout and the verification process was horrendous. Staff don't understand how PayPal works. Caused me great stress”

“Can't get free gift”

Thank you for your feedback regarding your experience with LottoGo.com. I apologise for any issues that you may have faced and I am keen to resolve this for you. I have emailed you privately to the email you have registered on the account so we can discuss your review in further detail. I look forward to your response. Kind regards, Billy, LottoGo.com

“Honestly payouts are conforming your deposit., some games dom't open(give error)., Bingo it's all done ., site it's very slow and more and more. Honestly I'm going to stop play in this house., live char is ZERO.”

“i play slots and the bonuses are extremely sparse and find my deposits are gone in minutes. not fair play at all”

“Website keeps crashing when click on games”

Hi Natalie, I'm sorry to hear you have experienced this issue and have shared this with our team to investigate. In the meantime, please can I ask that you try the following: 1. Rotate your screen: Some games require you to turn your device sideways in order to start playing! 2. Refresh your page. 3. Clear your cache and cookies. 4. Open LottoGo using an alternative browser: For example, try to play using Google Chrome instead of Internet Explorer. Our team will be in touch ASAP to assist. Apologies for any inconvenience this has caused. Regards, Lauren LottoGo.com

“STILL WAITING FOR MY PAYOUT TO PAYPAL 2 DAYS LATER AND STILL WAITING FOR A REPLY TO MY MESSAGES ABOUT IT TOO”

“Haven’t won anything yet”

“App is slow and keno is fails to load a lot of the time.”

“It’s half decent I guess”

“I can't Rait this becuse I haven't win a thing with yous”

“long response times”

“Still not sure about this site seen all bad reviews I notice u start to win in a game up ure steak a bit then loose”

“The web site itself is really poor designed. Having been a member for sometime and every time I load the web site no matter on what devices or browsers, it is the same. Not responsive at all, you click and nothing happen so click again but sometime you actually clicked it already so it result in clicking something else after... The free scratch cards are a joke, never win on that... not even once... don't offer fake hope”

Hi Cuth, I'm sorry to hear you feel this way and that you have been experiencing this technical issue. I have escalated your review within our Member Support team to investigate as we really value you as a member and a smooth and enjoyable customer journey is extremely important to us. They will be in touch as soon as possible to discuss. Hopefully we can turn your LottoGo experience around. Apologies again for any inconvenience caused. Regards, Lauren LottoGo.com

“Seems OK when playing but don't win much maybe £1-2 on slots”

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LottoGo.com is rated 4.6 based on 4,208 reviews