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JustIngredients Limited Reviews

4.6 Rating 800 Reviews
91 %
of reviewers recommend JustIngredients Limited
4.6
Based on 800 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
I like the economical packaging to reduce wastage and use of resealable bags. My only criticism is a lack of information on strength of paprika and chilli regarding heat.
Helpful Report
(Retail) - Posted 3 years ago
Good quality ingredients, speedy delivery.
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(Retail) - Posted 3 years ago
I received the items I ordered within a short time and the packaging was carefully done to avoid puncture or damage, so I appreciated that. I haven't tried the foodstuffs yet so I can't comment on the quality of the ingredients.
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(Retail) - Posted 3 years ago
Good quality product, speedy delivery. Will definitely use again.
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(Retail) - Posted 3 years ago
Fabulous as always
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(Retail) - Posted 3 years ago
Overpriced
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(Retail) - Posted 3 years ago
A wide range of quality cooking spices, condiments and other foods with prompt delivery.
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(Retail) - Posted 3 years ago
The product was delivered on time and is a brilliant product . However , the shipping costs make this product not economically attractive or value for money for me to make a repeat order , regrettably.
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(Retail) - Posted 3 years ago
Excellent quality and great service with plenty of information,looking forward to expanding my range and trying new things
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(Trade) - Posted 3 years ago
Great products, been ordering for years. Really enjoy the various dried herbs and essential oils.
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(Retail) - Posted 3 years ago
Always great ingredients and speedy recovery..only problem is I always forget 1 spice so go back order that then a load more
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(Retail) - Posted 3 years ago
Always completely satisfied when I purchase anything from Just Ingredients; website is easy to use, delivery is free over £20, and I always receive my order promptly. The ingredients are extremely high quality and well packaged to ensure they arrive in perfect condition. I highly recommend Just Ingredients!
Helpful Report
(Retail) - Posted 3 years ago
The spices seem fine, and we love the Tamarind Paste, but the sencha green tea is very disappointing, not nearly as good as other green teas we have had
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(Retail) - Posted 3 years ago
Hi Cathie, Thank you for your feedback. We’re really sorry to hear you weren’t completely satisfied with our green tea – we pride ourselves on supplying only the finest quality ingredients, so we’re saddened to hear you weren’t a fan of this item. Our customer service team will be in touch shortly to organise a resolution for you. Kind regards, The JustIngredients Team
Posted 3 years ago
Your courier company Evri took 3 weeks to deliver this tiny package of Dandelion Coffee. Use Royal Mail it takes two days. Charge P&P if necessary. This Courier does your company no service.
Helpful Report
(Retail) - Posted 3 years ago
Hi, Thank you for your feedback. We're really sorry to hear your order took longer than expected to reach you. Though our free economy shipping is with Evri, we also offer paid shipping options with alternatives couriers. All available shipping options will be displayed in the checkout. Kind regards, The JustIngredients Team
Posted 3 years ago
Excellent choice with good prices. Regular promotions and speedy delivery.
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(Retail) - Posted 3 years ago
Love love it, it’s such great value! Xx
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(Retail) - Posted 3 years ago
This is a company that, without hesitation, completes an order the next day after it has been informed that an item is missing. I cannot ask for better service from an online store, where any single order contains multiple small bags that can be missed so easily. This is my preferred source of herbs and spices because they have a huf=ge range and the service is very good
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(Retail) - Posted 3 years ago
Terrible packaging. Box was open on receipt.
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(Retail) - Posted 3 years ago
Thank you for your review and we're very sorry to hear your goods arrived damaged. It’s an unfortunate and rare occurrence when parcels are damaged in transit and we can only apologise for this. I can see our team reached out to you to offer a free of charge replacement for you. Kind regards, The JustIngredients Team
Posted 3 years ago
Super service, good product, will definitely order again.
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(Retail) - Posted 3 years ago
Very fast delivery and good product!
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(Retail) - Posted 3 years ago
JustIngredients Limited is rated 4.6 based on 800 reviews