“Service and quality of materials are very good but the one deficiency which is really annoying when working on several collections is that deliveries do not come with a delivery note stating what has been ordered. Also the items are not labelled or even numbered. This should be very easy for your warehouse, despatchers to include using printed labels.”
Hi Andrew, Thanks for your review, we appreciate the feedback.
We no longer send out paper despatch notes as standard to help reduce waste and unnecessary environmental impact. We do however always send an order confirmation email with all orders and upon request we will send out a paper invoice. Your comment about labelling has been passed to our team and we will look into making any possible changes. We hope this helps, your satisfaction means a lot to us, and we look forward to assisting you again!
“Items exactly as described and delivered very quickly. Returning customer so it goes without saying that I am happy with service and more importantly, quality of folders and inserts.”
“Over the years I have purchased Arrowfile products mainly to store black and white negatives, but the need to store coins came up as I was going to pass on my collection to my Grandson and Granddauter. My purchase of an album and sleeves were perfect and the usual great quality. Thanks”
“I have always been satisfied with the service from Arrowfile both in terms of quality of product and speed of service. This time was no exception. Thank you!”
“Not the cheapest but their files are excellent quality as are the inserts to go in them. Still as good as new 20+ years from purchase. Can get 480 photographs in one file.”
“I've used Arrowfile for photo supplies over many years. They have always supplied the items requested speedily and efficiently. Having confidence in the process is key to me coming back for further items.”
“Been using these guys for years. Great quality products, fantastic for photos of ANY size. Really good for archiving too. Got lots of family stuff that needs to be preserved, Arrowfile is the first place I look. Can't rate them and the products highly enough.”
“Exceptionally good lever arch files. Well made, robust and attractive. Easy to order on line, packed very well and delivered quickly. I use them for storing photographs and negatives in archive quality sleeves, they look very good on the bookshelves.”
“I only use Arrowfile very occasionally but their service is always high quality in all respects. With regard to my most recent order, the time interval between ordering and receipt was less than twenty-seven hours, absolutely flawless. Many thanks Arrowfile!!”
“I have bought Arrowfile products (albums and pages) for many years, and have always been delighted with their quality. However, they are becoming very expensive!
BUT - I am very disappointed that you no longer supply product RA8615W.”
