Hi Ian, I'm sorry to hear you haven't received your parcel yet. This appears to have been delivered on 4th December, I will send you an email with further details so we can investigate further. Thanks for your patience.
“As a long time customer I must say the quality and ease of ordering has gone down, i now have to purchase, or let us say try to purchase suitable photo sleeves from other sources which are usally even poorer quality, paper 35mm negative sleeves for instance.
Look how you were 15 years ago and start from there.”
Thanks for your review. It would be greatly appreciated if you could let us know what parts of the ordering process or products you were disappointed with so we can investigate this further for you? You can contact our customer service team directly at: customerservices@arrowfile.com. Many thanks and we look forward to hearing from you.