“Thank you Arrowfile for my recent order which arrived extremely promptly .I have been building up my collection of binders to house my travel memoires .Arrowfile binders are of tge highest quality and will continue to order from you .I am delighted .”
“I recognise that these products are not cheap but if you want quality you must expect to pay an appropriate price. I have bought album files for photos before as well as filing for family records when my late wife was doing family research. Everything is extremely well made. I have had some of my photo albums well over 10 years now, and they have maintained my photos in first class condition. I will be coming back with more orders as my current project progresses.”
“The album sleaves were exactly as described online and clearly met my wishes. Also they were very safely and quickly delivered so many thanks again for such a reliable and safe business.”
“Service and quality of materials are very good but the one deficiency which is really annoying when working on several collections is that deliveries do not come with a delivery note stating what has been ordered. Also the items are not labelled or even numbered. This should be very easy for your warehouse, despatchers to include using printed labels.”
Hi Andrew, Thanks for your review, we appreciate the feedback.
We no longer send out paper despatch notes as standard to help reduce waste and unnecessary environmental impact. We do however always send an order confirmation email with all orders and upon request we will send out a paper invoice. Your comment about labelling has been passed to our team and we will look into making any possible changes. We hope this helps, your satisfaction means a lot to us, and we look forward to assisting you again!
