Wren Kitchens Reviews

Name: Wren Kitchens
Address: Wren Kitchens The Nest Falkland Way, Wren Kitchens The Nest Falkland Way, North Lincolnshire
Rating: 4.62

4.6 Rating 3,800 Reviews

92 %

of reviewers recommend Wren Kitchens

Company Reviews

Metrics

Info

4.6

Based on 3,800 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 88%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wren Kitchens 1 star review on 12th September 2025

Chris Blake

Wren Kitchens 1 star review on 24th June 2025

Emine Gilgil

Wren Kitchens 3 star review on 27th May 2025

Phil D

Wren Kitchens 1 star review on 15th May 2025

Joe

268

Anonymous

Anonymous // 01/01/2019

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“Excellent top quality kitchens with expert assistants and first class fitters.”

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Posted 7 years ago

“Kitchen good quality and damaged parts sent quickly”

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Posted 7 years ago

“Every aspect of ordering and having our kitchen delivered went perfectly. Can't thank wren enough for a great experience.”

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Posted 7 years ago

“We recently had a full kitchen installed by Wren (Ashton Under Lyne) The product, service, fitting and experience are second to none. Everything was delivered on time. The fitters came when they said they would. Nothing was too much trouble for both the design team and the fitters. I am now left with a kitchen that when anybody walks in the first thing they say is WOW. Well done the Ashton team!”

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Posted 7 years ago

“Quality of kitchen very good loooks superb now installed.”

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Posted 7 years ago

“Excellent product and service”

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Posted 7 years ago

“Excellent service received and product also very good. I will definitely recommend Wren to my family and friends.”

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Posted 7 years ago

“Excellent service from start to finish , 2nd kitchen from them, and cant fault the service,customer care or quality of products”

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Posted 7 years ago

“Absolutely brilliant from discussing the kitchen, their design, delivery & fitting. This company are the experts, look no further. Our kitchen was fitted as per the plan, the fitter was excellent, worked long days with out any issues. The quality of the kitchen is very high standard. The price was very good compared to others.”

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Posted 7 years ago

“Having now been on the fourth worktop within the warranty period and fourth different 'engineer' I am pleased to say the warranty has nearly ran out and don't have to have another wren worktop. Customer care are really good at their job, excellent really, warranty covered as it should. But, in my particular experience, the company NEED to have good customer service due to some material issues and the odd workmanship issues. I believe that if we had 'stone' worktops things may have been different because Wren don't make them or understand, fit them! This was not a 'dream kitchen' in any shape or form for us, it was a nightmare to the point of tears, especially now that I have to re decorate again for the third time! The above is only our experience and is only brief but I believe accurate! Unfortunately for Wren, some of my friends have followed the stories and are going elsewhere for kitchens. Sorry Wren, things could have been different!”

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Posted 7 years ago

“Fantastic service from start to finish from a very professional company. Quality excellent says our independent kitchen fitter!”

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Posted 7 years ago

“After my last review of Wren's complete lack of customer service I was contacted by them to assure me that my review had been passed to the appropriate department who would contact me in due course. That was before Christmas. It is now the last week of May and still NOTHING. We have a cupboard that is noticeably squint and soft closing doors that don't. They have not addressed any of the issues that we brought up with them going right back to the first fitters supplied by them who were removed from the job mid installation due to the poor quality of their work. Whole experience has been incredibly frustrating and disappointing. Once you have signed on the line customer care ceases to exist. Shame on you Wren.”

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Posted 7 years ago

“my kitchen is super”

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Posted 7 years ago

“Design process was simple and supportive. We made a number of changes to our plans and it was no trouble. We felt well informed and guided. Kitchen was delivered on time, no hassle and was high quality. Delighted with the end product.”

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Posted 7 years ago

“Kitchen fantastic, looks great and fitter said really good to install. Wren were recommended by my kitchen fitter after installing several different company kitchens he said it was probably the best one!! High praise as he is a perfectionist”

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Posted 7 years ago

“My kitchen has not yet been installed, but the service to date has been excellent from John Hayes our kitchen designer / advisor...will update after the works are complete”

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Posted 7 years ago

“Bought our Kitchen last April and a year on extremely please with the result!”

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Posted 7 years ago

“Design process was great. Fitting was pretty good but still almost a year later waiting for snags to be sorted.”

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Posted 7 years ago

“From walking into the show room to having the delivery, had great assistance and communications, with choosing my lovely kitchen. After sales service was also very easy with the one item that was missing, which arrived within 2 days. Can’t fault the service.”

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Posted 7 years ago

“I was really impressed with Wren from start to finish - sales staff, customer service and installation”

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Posted 7 years ago

Wren Kitchens is rated 4.6 based on 3,800 reviews