Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

“Too many pop ups and questions that have to be opted out of to make it a good customer experience.”

Posted 1 year ago

“Easy to do and redeem, delivery however is outside the time frame and the details stored for seller to contact regarding late delivery states it is incorrect or invalid when you try to email the merchant.”

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Posted 1 year ago

“Deals are great but for me payment and redeeming Wowcher is slow and difficult to understand as a new customer”

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Posted 1 year ago

“I have paid for my item bit received no confirmation email”

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Posted 1 year ago

“First time I have used Wowcher and was unsure how it worked made purchase took money from my account didn't realise to following day you had to redeem vouchers and pay postage on each item separately”

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Posted 1 year ago

“Website is too slow and freezes”

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Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If there is anything else you need looking into, please do reach our via your account with us. Many Thanks Wowcher Team

Posted 1 year ago

“As a first time user I found it difficult to understand what I was doing and I'm still not sure if I've done it right.”

Helpful Report

Posted 1 year ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details and pay for the delivery, to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 1 year ago

“Cost of item confused with VIP etc which I did not require”

Helpful Report

Posted 1 year ago

Thank you for your review, I am sorry to hear of this. Your refund has now been processed, please allow 3-5 working days for the funds to return to your original payment method, a confirmation email will be with you shortly to confirm this. We are sorry this deal did not turn out as expected. Kind regards Wowcher.

Posted 1 year ago

“Amazing deals and offer but the layout of the site is very spammy. Additionally, the amount of emails sent to try and get you to sign up for the moneyback card is over the top. It makes me want to block emails from the site.”

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Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If there is anything else you need looking into, please do reach our via your account with us. Many Thanks Wowcher Team

Posted 1 year ago

“It was easy to find the game i wanted but not so easy to find the tracking for the parcel.”

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Posted 1 year ago

“The delivery date before buying said was up to 7 working days. After purchase it said it will be delivered in about 2 weeks time. That's misleading.”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience. The merchant can be contacted via the details on your voucher to provide further assistants. If you still need assistant, please do reach out via the contact section on your account. Kind regards Wowcher.

Posted 1 year ago

“Quite complicated to use and asked for details many times which was quite annoying , hope the products they sell reach the standard I expect them to reach when they arrive”

Helpful Report

Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If there is anything else you need looking into, please do reach our via your account with us. Many Thanks Wowcher Team

Posted 1 year ago

“Confused. Com”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience. The merchant can be contacted via the details on your voucher to provide further assistants. If you still need assistant, please do reach out via the contact section on your account. Kind regards Wowcher.

Posted 1 year ago

“Starting to wish I hadn’t signed up due to constant emails and third party claim back rewards, once mattress is delivered I shall delete app and block.”

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Posted 1 year ago

“I didn’t find it very easy to purchase I still don’t know where my voucher is Not impressed to be honest”

Helpful Report

Posted 1 year ago

Thank you for your review. Please use the below, and this will guide you to complete the delivery; Wowcher sells vouchers that can be exchanged with the merchant for a product or service. Once the deal closes customers receive their Wowcher via email (your Wowchers can also be accessed in your Wowcher account under the “My Account” section). To use your Wowcher simply follow the steps below: 1. Log into your account (www.Wowcher.co.uk/login). 2. Click on "My Account" in the top right hand corner of the screen. 3. Once in your account you will see your purchased Wowcher(s). 4. Next to each Wowcher is a “View” button which can be used to open the Wowcher. 5. Specific redemption instructions are shown on each Wowcher under the heading HOW TO REDEEM. Please be aware the Wowcher code is case sensitive and needs to be entered exactly as it appears. 6. You need to redeem your Wowcher if you have not already done so and enter your delivery details to receive delivery of your order. You must do this before the expiry date printed on your Wowcher. Many Thanks Wowcher Team

Posted 1 year ago

“It's good for the money.”

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Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If there is anything else you need looking into, please do reach our via your account with us. Many Thanks Wowcher Team

Posted 1 year ago

“Having never used wowcher before I do wish it was made clear how to claim your purchase what the additional postage costs would be and how long postage would take prior to purchase. It seems unlikely the item will be here in time for christmas”

Helpful Report

Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If there is anything else you need looking into, please do reach our via your account with us. Many Thanks Wowcher Team

Posted 1 year ago

“I didn't like the convoluted voucher system. I just wanted to make a single purchase and aml unlikely to use wowcher again.”

Helpful Report

Posted 1 year ago

Thank you for your review, we appreciate the feedback and will relay it back to the appropriate team. If there is anything else you need looking into, please do reach our via your account with us. Many Thanks Wowcher Team

Posted 1 year ago

“I booked a family ice skating ticket through Wowcher.I received a confirmation mail from Wowcher but didn't get any QR code or ticket.I am not able to use this booking on the counter.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience. Your vouchers can be found on your account, under 'my wowchers' If you still need assistant, please do reach out via the contact section on your account. Kind regards Wowcher.

Posted 1 year ago

“Site is too complicated. Information overload.”

Helpful Report

Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience. The merchant can be contacted via the details on your voucher to provide further assistants. If you still need assistant, please do reach out via the contact details on your account. Kind regards Wowcher.

Posted 1 year ago

Wowcher Reviews