Wowcher Reviews

Name: Wowcher
Address: PENTAGON OFFICE, SIR FRANK WHITTLE, DERBYSHIRE, Derby
Rating: 4.58

4.6 Rating 42,119 Reviews

92 %

of reviewers recommend Wowcher

About Wowcher:

• Get up to 80% off restaurants, attractions, hotels, entertainment, spas and more around the UK!

• Save on the latest fashion trends, the most craved kids’ toys, the most desirable home furnishings and more!

• No matter what your tastes may be, our restaurant offers are bound to delight everyone with offers on everything from bottomless brunches to extravagant dining experiences!

• Looking to jet-set without breaking the bank? We have great offers on a huge variety of destinations, be it a weekend stay in Paris, a gorgeous Caribbean cruise, or a Safari adventure in South Africa.

• Make sure to Check Wowcher First for incredible new deals launching every day of the week!

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Wowcher 5 star review on 29th March 2026

Michelle

3945

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Cheapest offer available to go to Belfast. Easy booking.”

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Posted 1 year ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 1 year ago

“It’s esasu to use and the price was amazing. I will shop again maybe travel next time.”

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Posted 1 year ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 year ago

“Easy to use”

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Posted 1 year ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 1 year ago

“Was very worried at first as it is the first time I have 3ver used this site, but so far so good, both my deals have turned out ok. May it long continue Photo of us at thebwalodoph homage with Wowcher”

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Posted 1 year ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 year ago

“I am utterly appalled at the treatment I have received from Wowcher. I have been completely ignored after being promised a full refund, and have therefore lost £200 as a result of Wowcher and the “trusted third party operatives” that they work with. For context: I tried to book a voucher for a 2-day holiday to Amsterdam for myself and my partner for his birthday. After paying, redeeming the voucher, and being passed on to “Travelolo” - a “trusted third party operative” who were nothing short of money-grabbing and dishonest - I discovered that due to the flight times (which I wasn’t able to see prior to paying/redeeming) we would barely have any time in the city and have to pay over £100 in extra fees for transportation as a result of the late-night flights. The operative from Travelolo was asking me to pay NEARLY DOUBLE the amount PER PERSON to make the trip even remotely worth-while, so I decided that it wasn’t worth it and asked to cancel my booking - which I think is completely fair enough as if I was able to actually see the flight times, I wouldn’t have booked in the first place. Travelolo cancelled my booking, but then instead of refunding offered me a “travel voucher” to spend on their site (which I’d have to pay MORE money to even be able to access), which I refused. I asked them to show me in writing where it said I wasn’t entitled to a full refund into my account, and being unable to provide this, the agent from Travelolo said I would be entitled to a full monetary refund, and it would be in my account in 7-14 days. I would like to emphasize that I have been told MULTIPLE TIMES over the phone by Travelolo that I would be receiving this money. This has regretabbly not been the case at all. 14 days go by and I follow up. The agent says that my refund has been processed but due to the Microsoft outage, it won’t be in my account for another 4-5 days (completely fair enough). After 5 days I follow up again, and am then told quite rudely that my refund has nothing to do with Travelolo and Wowcher has to give me the money instead, meaning I was blatantly lied to by Travelolo for over two weeks. I felt disrespected, tricked and mislead and am still nearly £200 out of pocket. I HAVE TRIED TO BE IN CONTACT WITH WOWCHER THROUGHOUT ALL OF THIS, but have found this incredibly difficult. I have contacted Wowcher to get my refund as per the instructions from Travelolo, but they are simply just returning me back to the Travelolo team and SHIRKING THE RESPONSIBILITY. I have also issued 2 formal complaints and have been completely ignored. There is no phone number, just an AI WhatsApp channel that (eventually) puts you through to an operative, who then just feeds you back to the third-party. The issue is that I’m being told by Wowcher that Travelolo will give me my refund, but now I’m being told by Travelolo that Wowcher will give me my refund. It’s a constant back and forth, and there is obviously no communication between these parties. This has been going on for days now; no one is getting back to me, I am being given completely conflicting information and am genuinely at a loss on how to get the money I was promised back. I am being passed around between these two incredibly misleading and crass organisations who’s customer service is the most horrific I have ever experienced. WOWCHER HAS A RESPONSIBILITY TO WORK WITH TRUSTED THIRD PARTY OPERATIVES, TO FOLLOW UP ON COMPLAINTS, AND PROCESS REFUNDS WHEN REQUIRED TO DO SO. None of these responsibilities have been met. I am incredibly upset, and genuinely heartbroken that customers who are putting their trust in an organisation as large as Wowcher are being conned out of their hard-earned money. In the current state of the economy and cost-of-living crisis, this seedy, barely-legal, and deceitful way of operating is genuinely disgusting. AVOID AT ALL COSTS. (A side note: Wowcher ask you to redeem your voucher within 48hours - but also advertises that you’re entitled to a full refund for up to 14 days after purchase. They make it VERY unclear that you are NOT in fact entitled to a refund for a voucher that has already been redeemed - although I still managed to be authorised for a refund via the third-party operative (meaning I would still be entitled to a refund as stated in their FAQs, despite the fact I haven’t yet received it) this felt like incredibly dishonest and misleading advertisement from Wowcher which highly disrespects it’s customers.)”

Helpful Report

Posted 1 year ago

Thank you for your review. I am sorry to hear your comments. I can see we have since spoken with you on your case. Please keep a look out for the merchant’s reply. Many Thanks Wowcher Team

Posted 1 year ago

“Easy to book no fuss”

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Posted 1 year ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 year ago

“I am satisfied. I bought 2 beach chairs, the description did not mention the delivery fee. I was angry because the postage cost £19.99.”

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Posted 1 year ago

Thank you for your feedback, I'm sorry to hear of your experience, delivery charges are per voucher, and this is advised on our website. If you still need assistance, please do reach out via the contact section on your account. Kind regards Wowcher

Posted 1 year ago

“Great service, recommended”

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Posted 1 year ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 year ago

“They do exactly what it says on the tin. All deliveries have been quick too.”

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Posted 1 year ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 1 year ago

“Wowcher always has something of interest to me though I don't always purchase So simple to complete the order and have been happy with each purchase I have made. Delivery has been prompt on each occasion”

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Posted 1 year ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 1 year ago

“Excellent prices and really great customer service”

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Posted 1 year ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 1 year ago

“Everything was easy once I went on whats app”

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Posted 1 year ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 1 year ago

“1st time of using Wowcher got a but stuck so contacted customer services and got the help I needed. Would use wowcher again.”

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Posted 1 year ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 1 year ago

“Ease of ordering, quick response to order, and a very prompt delivery date identified”

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Posted 1 year ago

Thank you for taking the time to review your experience using Wowcher. We are delighted to hear you are satisfied with our service and will be sure to pass on this feedback! Many Thanks Wowcher

Posted 1 year ago

“Due to a mix up between my daughter and I we did not pay the postage and now Wowcher say the voucher is expired and the money is lost. The item is still on sale at the price we paid so I don't see any reason why the deal could not be reinstated. I have science found the item for sale at £3 more than woucher with free postage. My advice is do your research before using this company”

Helpful Report

Posted 1 year ago

Thank you for your review, I am sorry to hear of this. I can see you have since been refunded. We are sorry this deal did not turn out as expected. If there is anything else you need looking into, please do reach out via the contact us section on your account. Kind regards Wowcher

Posted 1 year ago

“Bought 2 of these for my 2 grandsons aged 10, we haven't been yet but they are very excited and can't wait”

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Posted 1 year ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 year ago

“Couldn’t believe how quick and easy it was to use Wowcher and such great offers. Looking forward to purchasing more from you!!”

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Posted 1 year ago

Thank you for your review, we are very pleased to hear you are happy with the service you received. Many Thanks Wowcher

Posted 1 year ago

“Good to use don't know why you have to buy a voucher to make a purchase.hard to search for certain things like a hotel in a certain area you have to go through all the pages and scroll through to try and find find one otherwise not bad app and I like the fact that you can pay with Kalmar”

Helpful Report

Posted 1 year ago

Thanks for taking the time to leave your review. We really appreciate your feedback and will make sure it gets passed on to the right team. Many thanks, Wowcher Team

Posted 1 year ago

“Excellent prices”

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Posted 1 year ago

Thank you for taking the time to write us a review. We are pleased to hear you’ve had a great experience! Many Thanks Wowcher

Posted 1 year ago

“Honestly if I could give it 0 stars I would. Their communication is disgraceful. They ignore you on purpose and do not stick to their terms and conditions of a 14 day no quibble refund. DO NOT ENTERTAIN THIS DIABOLICAL COMPANY. Go elsewhere it’s not worth the hassle. Absolute sham.”

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Posted 1 year ago

Thanks for sharing your feedback, it’s really important to us. I'm sorry to hear about your experience. If you can give us more details, we'd be more than happy to assist you. Kind regards, Wowcher

Posted 1 year ago

Wowcher is rated 4.6 based on 42,119 reviews