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World of Watering Reviews

4.9 Rating 1,238 Reviews
97 %
of reviewers recommend World of Watering
4.9
Based on 1,238 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read World of Watering Reviews

About World of Watering:

We are the largest independent Gardena retailer in the UK.

Formerly World of Gardena, World of Watering is the new home of Gardena online.
We stock all Gardena products at the very best price you'll find online or in store.

You can rely on us for next day delivery and same day dispatch, our dedicated team boasts award winning customer service backed by extensive product knowledge.

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Ease of ordering, competitive prices and a wide range, variety and selection of products from the Gardena brand. Was in the market for a drip irrigation system due to the recent drought like conditions. Went with Gardena as that was the best reveiwed kit and found World of Watering. Website was clear and easy to use, ordering was made easy and I was kept informed of the delivery. I made an order of over £450 worth of drip irrigation stuff, most of it coming in small boxes. Thats all the positives, now the negatives. Delivery arrived and the box was banged up. It looks like staff jury rigged or made some poor Blue Peter version of smashing two bigger boxes together and applied as little tape or logic to prevent it from splitting open. On arrival, without even opening the box I could see all the contents within, gaps large enough that items could have easily fallen out, I wont lie I was skeptical my entire order was there and parts of it probably fell out. Did a tally and somehow, by sheer luck, despite the canyon like gaps in the box, it was all there. Had to return one part that was faulty, was easy enough but they delayed a little on the refund, had to nudge them to remind them of it.
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Posted 20 hours ago
Website fairly easy to navigate, products arranged fairly randomly within the drip feeders products Prompt dispatch and delivery
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Posted 2 days ago
The delivery service from WoW has been quite good, although I would prefer free delivery. I’ve found stock levels to be very good and have been able to find products that I can’t find elsewhere, leading me to come here first!
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Posted 1 week ago
Overall I am very pleased with this hose. Good quality hose, fittings and hose box. Hose is suitable length for large garden. Winds back in smoothly. I am using on the ground, but hanging on the wall would make extending and retracting the hose very straightforward. Spray accessories are also of good quality. My main issue was on trying to set it up. There was only small spurts of water coming through. I checked water pressure, pulled out what I thought was the whole hose - no kinks. Finally checked inside the hose box to find the beginning of the hose severely twisted and kinked. Once this was sorted it worked fine. Is this something that needs quality control checking? Without this issue it would have been a 5 star.
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Posted 3 weeks ago
Reliable supplier albeit delivery timelines, whilst as advertised, are a bit low by today’s standards
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Posted 4 weeks ago
I ordered a Gardena clever roll. After it was unpacked I spent time setting it up but, couldn’t work out how the retractable handle ( which I’d pulled down) wouldn’t go back up, so I contacted the company by the online form. The reply didn’t help as it was nothing to do with the handle 🤷‍♀️Then when my son came to set up the hose ( I’m disabled) he found that the connector nozzle was faulty, looked like it had melted, so the hose wouldn’t connect. I contacted them again and they sent a new nozzle. So after a ‘not so good start’ all was fine and the machine is great.
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Posted 1 month ago
I like products. Sadly my order didn’t arrive first time as the courier inexplicably returned it to the seller. A simple phone call solved the situation and my order arrived next day.
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Posted 1 month ago
Product under discussion am waiting outcome of suggestions if not satisfactory would hope to be sent a replacement of sorts
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Posted 2 months ago
Did not get next day delivery, box was badly damaged so had to check hose was ok.
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Posted 2 months ago
Placed two orders in total and been very impressed with the pricing. Shipping was a bit slow on the first order, but better on the second.
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Posted 2 months ago
Good website and customer support. Delivered with no instructions.
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Posted 3 months ago
Generally a good company to purchase from. My last order went missing and my emails went unanswered for a week which was not great, however one phone call resolved the issue, a new order was delivered and the overnight delivery charge refunded in full so I would definitely use again.
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Posted 4 months ago
Great service and fast delivery of exactly the product I was after which I coulnt find in stock elsewhere.
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Posted 8 months ago
Nothing special about the service provided. However, I didn't like the company's attempt to badger me into giving it a 5 star review (hence 4 stars!): i.e. "Could we kindly ask for a 5-star review on your recent purchase? Your positive feedback really means a lot to us and helps us ensure we’re consistently providing excellent service."
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Posted 10 months ago
The item I have received is not what I expected didn’t realise it was just an extension - please contact me again to see if the component I want is available-I will send a photo of what I am after
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Posted 11 months ago
Correct items at a good price and very promptly dispatched thanks. Would have preferred more environmentally firendly packaging eg. paper jiffy bag
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Posted 1 year ago
I find Gardenia products far superior to Hozelock across all products and your service is prompt.
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Posted 1 year ago
Responded to my problem and it got sorted No real complaint about the company and would buy from them again
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Posted 1 year ago
Speedy delivery of a part that seems better designed than the old one. Too soon to know how long it will last, but so far, so good!
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Posted 1 year ago
Very Good used dpd
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Posted 1 year ago
World of Watering is rated 4.9 based on 1,238 reviews