World of Watering Reviews

Name: World of Watering
Address: Sunshine Garden Centre Durnsford Rd, Bounds Green
Rating: 4.87

4.9 Rating 771 Reviews

97 %

of reviewers recommend World of Watering

4.9

Based on 771 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About World of Watering:

We are the largest independent Gardena retailer in the UK.

Formerly World of Gardena, World of Watering is the new home of Gardena online.
We stock all Gardena products at the very best price you'll find online or in store.

You can rely on us for next day delivery and same day dispatch, our dedicated team boasts award winning customer service backed by extensive product knowledge.

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World of Watering 5 star review on 8th May 2024

Scott H

World of Watering 5 star review on 14th July 2023

Alan M

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“super unreliable. paid for next day delivery, received order short of 5 items. emailed and chased over the next two days - radio silence. called on third day - was told they are getting remaining in the same morning and those will be with me on the next day. Next day i got a call near end of the day saying they still have not received it and they will send in further 5 days. they also promised to call me again to clarify if they can send some of the remaining items sooner as needed those urgently - not happened. i had to replan all my irrigation installation because their failed delivery and non-existent comms. basically - don’t trust their stock, delivery and especially comms - it’s all over the place”

Helpful Report

Posted 2 weeks ago

“Ordered and paid for 5 Combisystem Bow rakes, recieved 4 bow rakes. There was no explanation via email or phone or on the paperwork. I chased the order up by phone to find that the person answering had no idea what was going on and guessed they had ran out of stock and now would send the remaining rake when stock came. Better communication would have set my mind at rest.”

Helpful Report

Posted 2 weeks ago

Hi there, Thanks for your feedback, and we’re sorry again for the confusion around your order. I can see the final rake has now have reached you, but we agree—this definitely should have been communicated more clearly at the time. Normally, any shortfall would be noted on the paperwork, and we’ll make sure that’s properly followed going forward. Thanks again for your order, and if there’s anything else you need, feel free to get in touch. Kind regards, Niall

Posted 2 weeks ago

“Return cost a rip off. Had to pay £13.”

Helpful Report

Posted 1 year ago

Hi Simon, Looking into your order, I note you qualified for free delivery. The order placed on Saturday evening was delivered on Wednesday. You emailed to say you did not want the hose set as it was too short for your needs. At your request we provided you with our returns address. We did not quote you £13 to return the item so I can only presume Royal Mail quoted you this at your local post office. If you agreed to pay Royal Mail's quote and you are not happy with their quote, then that is surely a matter between you and them. We also note that your return has just appeared. This has been wrapped in a bin bag with little care of ensuring bubble wrap kept the product safe. We're not a fly-by-night business we are an independent business. We're better than your review of us, which is why we'll refund you - it is important that prospective customers are aware of our side of the story. What a shame, Patrick

Posted 11 months ago

“shops ok the delivery company you use is terrible got mesedabout saying it waas going to be delivered in a 2 hr time slot made sure someone was in on 2 seperate days it never came so asked for refund and bought it elsewhere”

Helpful Report

Posted 2 years ago

World of Watering is rated 4.9 based on 771 reviews