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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,169 Reviews

100 %

of reviewers recommend Woolacombe Bay Holiday Parks

Company Reviews

4.6

Based on 12,169 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Woolacombe Bay Holiday Parks 5 star review on 24th May 2024

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Woolacombe Bay Holiday Parks 5 star review on 23rd April 2024

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Woolacombe Bay Holiday Parks 5 star review on 23rd April 2024

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Woolacombe Bay Holiday Parks 5 star review on 23rd April 2024

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Woolacombe Bay Holiday Parks 5 star review on 23rd April 2024

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Woolacombe Bay Holiday Parks 5 star review on 23rd April 2024

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167

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“we have just came back from goldencoast holiday park at woolacombe and we left a night earlier because of how dissapointed with the way we was talked to by a member of staff there and the fact that we was rushed to get out of the club house every night. The lodge that we was staying in for the first 7 nights was dusty and the beds are very uncomfortable and for the last 3 nights we was in an apartment which was better than the lodge and cheaper. we also felt that some of the staff made an effort but some just couldnt be bothered and when we went to the same place 2 years ago for the halloween weekend we loved it so we cant understand why its changed so much over the past 2 years. also very dissapointed with the fact that you had to pay for wifi or had to be in certain places for free wifi as we think you have paid enough for your holiday we think it should be included in the price not pay a fiver or tenner for 24hrs and so on.”

Posted 6 years ago

“Staff are really friendly location great. Accommodation getting a bit on now needs updating.”

Posted 6 years ago

“""Great park, just a few updates needed in the camping facilities.”

Posted 6 years ago

“""Relaxing good entertainment beer prices a rip off”

Posted 6 years ago

“Booking ok, but disappointed that the booking page did not clearly identify the credit card fee added after booking.”

Posted 6 years ago

“""The caravans are on the small side. The photos they show of the caravans on the website are nothing like them. It is very misleading. We stayed in a gold 3 bed and the living area was really small with no additional dining area so nowhere to put the table other than in the living room area which made it difficult to all watch the telly, which was tiny btw. The site itself is great, very modern and comfortable and excellent views. The swimming pool is great fun for the kids.”

Posted 6 years ago

“Lots to see and do and not far from Woolacombe Beach. Bit disappointed with the standard of the gold lodge however Golden Coast had lots of activities. Good kids club.”

Posted 6 years ago

“Simple system to use”

Posted 6 years ago

“Needs improvement on cleanliness of camping and touring facilities”

Posted 6 years ago

“On desktop worked fine but I couldn't progress and book on mobile. Plus you password requirement is too long!”

Posted 6 years ago

“As we have not been to Woolacombe Bay yet this is based on the booking process. There is a lot of information to take in about the various parks and we wanted to try a short break ahead of potentially booking our summer holiday at the park next year. Not knowing the sites makes it difficult to make a decision and unfortunately we intially booked at potentially the wrong site. After a further discussion with the family about the sites it was disappointing to find that a few hours after booking I was told that moving the booking from one site to another was not technically covered because I hadn't selected the holiday protection option and changing my booking would incur an increased fee and an admin charge. I would have understood if I was attempting to cancel my booking but I was just attempting to locate my family on the most appropriate site. In that respect the website could be clearer with more accommodation images and location information readily available before the booking process.”

Posted 6 years ago

“The site could be great - location and facilities are fabulous. The apartment was tired and needed a freshen up and deep clean - the most uncomfortable beds and pillows ever but basic cleanliness was there. No wifi or mobile service was uncomfortable due to not being contactable when leaving teenage son and elderly parents at home! Unable to book activities online prior to arrival due to website so tried booking on check in and activities fully booked up! Prices on site are good after reading previous reviews anticipating being expensive but pleasantly surprised. Highly recommend using the pottery painting to fill an afternoon with great assistance from the ladies that work there.”

Posted 6 years ago

“Easy enough to use but when using the holiday search hard to see which park/accommodation detail you are viewing.”

Posted 6 years ago

“I was a little disappointed this year, paid a lot of money to stay in the farmhouse as there were 8 of us staying but one of the mattresses in the twin room was so uncomfortable my child could feel every spring, when we took the sheet off it looked like the mattress had been found in a layby, it was dirty, smelly and disgusting and needed throwing out! The price of internet in your accommodation is a huge rip off too, but then you want us to spend all day in the main building buying food and drinks and not enjoying the accommodation! I've loved I in the past but don't think I'll return again after this last visit.”

Posted 6 years ago

“Good informative website, not brilliant to use from an iPad perspective..”

Posted 6 years ago

“Could not get the 5 days wanted on our preferred site but was not given indication that 4 days were available, sent us to other sites in the area, reduced the days and it gave the alternative, I thought it would be more beneficial if site asked if you were flexible”

Posted 6 years ago

“Very straightforward to use. However, the confirmation showed a £12 credit card fee. This wasn't made clear at the time of booking and I could have paid by alternative means had it been highlighted properly.”

Posted 6 years ago

“Great location and pools.”

Posted 6 years ago

“Need to be clearer regarding the discount prices”

Posted 6 years ago

“Good facilities for the kids. Accommodation was awful. Wife spent most of the week on the sofa because of rock hard mattresses, which they wouldn't change. Won't be going back again”

Posted 6 years ago

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Woolacombe Bay Holiday Parks is rated 4.6 based on 12,169 reviews