Wonderland Models Reviews

Name: Wonderland Models
Rating: 4.85

4.9 Rating 6,821 Reviews

96 %

of reviewers recommend Wonderland Models

4.9

Based on 6,821 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Wonderland Models 5 star review on 21st December 2025

118

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, correct part and on time, well packaged.”

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Posted 2 weeks ago

“Speedy service, items as described arrived well protected. Great service.”

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Posted 3 weeks ago

“My first time buying from Wonderland and they couldnt have been more helpful. James went the extra mile to source my item and prevent it being delayed. It arrived promptly and very well packed. Thank you Wonderland, I will definitely be buying from you again.”

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Posted 3 weeks ago

“I make regular purchases from this shop, sometimes ordering in advance, sometimes just from an ad-hoc browse if I'm passing. Always a well-stocked shop, always helpful staff, very pleased with my purchases.”

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Posted 3 weeks ago

“Very well designed website, user friendly, good prices, My last order, the Bandai 1/72 scale X wing Starfighter. Looks excellent on the sprue, lots of detail. I have never had any issues at all on any order from Wonderland models. Very good service. Kind regards Simon”

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Posted 3 weeks ago

“Order was reasonably easy do, it was dispatched and delivered quickly. Great service, thanks”

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Posted 3 weeks ago

“I bought an RC tank from them and they were brilliant and prompt with dispatching and it was delivered when they told me it would be, will be using them again, and recommend them to all model hobbyist”

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Posted 3 weeks ago

“Excellent service and people”

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Posted 3 weeks ago

“Excellent items excellent service excellent tracking updates excellent packaging first class service delivered to my door in just ONE day …… will be returning again on the near future”

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Posted 3 weeks ago

“Excellent service, ordered Saturday delivered Tuesday.”

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Posted 3 weeks ago

“Had e mail to say one item would be delayed. I was able to change to an alternative kit with a simple phone call. My order arrived the next day. Very good customer service”

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Posted 1 month ago

“The staff are good as they informed me an item was not available but I was contacted quickly and given an alternate option for the paint that would be close.”

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Posted 1 month ago

“Cant fault them. Ordered a dozen revell paints on-line. One colour unavailable, a phone call within 30 minutes - wait for restock or send rest of order and refund difference? Said "refund difference please", rest of order received the following day. Just excellent.”

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Posted 1 month ago

“Excellent service”

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Posted 1 month ago

“Great service! I wanted to use a proper model shop, not amazon. Wonderland met amazon's speed of delivery easily. They have a really good range of enamel and I look forward to using them again.”

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Posted 1 month ago

“Great service, extremely helpful staff, fast delivery”

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Posted 1 month ago

“A Fantastic store for Hobbyists and Model making,coupled with Prompt deliveries of products to customer...Excellent Service”

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Posted 1 month ago

“Brilliant service, paints arrived on a Sunday, bought my Mitsubishi F2 and thought I would have to wait an age to start it but the paints arrived before I had even got it out of the box!”

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Posted 1 month ago

“I took advantage of the Wonderland Sale on Papo toys for my daughter. They were the most competitive price I could find. I ordered online but did phone the shop and considered going in. They offered to match the online price in store. When I did order I recieved next day delivery. Would recomend!”

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Posted 1 month ago

“great company to deal with, made a order on Friday afternoon. got a email Saturday morning saying 1 item was discontinued this was resolved within minutes with a phone call to wonderland models. received order on Monday afternoon. well done all at wonderland models”

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Posted 1 month ago

Wonderland Models is rated 4.9 based on 6,821 reviews