WinterfieldSafes.co.uk Reviews

Name: WinterfieldSafes.co.uk
Address: Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon, Stratford upon Avon, Warwickshire
Rating: 4.26

4.3 Rating 515 Reviews

83 %

of reviewers recommend WinterfieldSafes.co.uk

Company Reviews

Metrics

Info

4.3

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 72%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0345 034 6483

Email:

info@winterfieldsafes.co.uk

Location:

Langley Barn, 390 Birmingham Rd, Stratford-upon-Avon
Stratford upon Avon, Warwickshire
CV37 0RE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a pistol cabinet late November. Surprised to see it arrive in just 4 days what with the Christmas delays. The cabinet. Good solid construction. Nice powder coat finish - obviously baked slowly to get the gloss finish. The addition of wall/floor fixings is appreciated and saves me searching through the darkest corners of my shed. Job well done Winterfield Guys.”

Helpful Report

Posted 10 years ago

“Arrived quickly and good quality, many thanks”

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Posted 10 years ago

“Overall pretty good, buy I think the wall fixing bolts could have been better. They do the job, but are not as good quality as the rest of the purchase.”

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Posted 10 years ago

“1 Did not receive notification of delivery date or time. 2. delivery man had problems finding the house as our house name was not on the label (we have no number) 3. the package was in good order but after we had unpacked as instructed on the out side there was a 1 inch dent on the back right corner. It was not returned(The van had left) and we did not think that the safety of the safe had been impaired . 4)I had difficulty with the ordering web site on line ,but when I telephoned the receptionist was very polite and helpful. 5) I think the safe will suit our purpose to a point but wish there was one of similar one with bigger base to takte documents bigger than A4 I hope you get this review as I do not think the previous one went through”

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Posted 10 years ago

“I was very satisfied with the safe and the service I received which was exactly as I had expected.”

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Posted 10 years ago

“Salesman jordon was most helpfull when placing my order only items were not received by the promised delivery date and took over a week to arrive after chasing the order with him, a notifcation e-mail that needed replying to from a third party( the courier company ?) was not received and I had to chase the dispatch by phone calls. combination purchase's should/could be dispatched to arrive together as requested to be signed for on one visit by one courier firm on and at an apropriate date and convieniant time for the client. GP.”

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Posted 10 years ago

“Disappointed that safe that arrived was not the one illustrated on web page, as it was ordered because of the one illustrated on web page, a like for like for the one already owned Very Very Disappointed”

Helpful Report

Posted 10 years ago

Hello Mrs. Woodham, My apologies for this mistake, could you please send us an email through our aftersales section of the website and a member of the team will be able to fix this mistake for you. http://www.winterfieldsafes.co.uk/after-sales-care Sometime the manufacturer does change the product slightly without telling us here in the office, this does unfortunately lead to some mistakes. We hope that you are happy with the purchase and will use our services again. Kind Regards, Jordan

Posted 10 years ago

“Excellent product. Good price with added 5% discount through special promotion. Well packaged and delivered on pallet by two man team, within 2 days. Really good service.”

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Posted 10 years ago

“The safe arrived on time as planned. Slight drama unloading it as the lane outside is not even, but I had planned in advance and had a sack barrow ready. Everything about the safe was great, except that the operating instructions were jammed inside, so you couldn't read how to remove the keypad to set it up or open it. Online instructions say twist. But this must have been for an earlier model as with this model you just slide the keypad up to release it. Once this was solved everything else was simple. A great product at a great price.”

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Posted 10 years ago

“Excellent. Competitively priced, exceedingly quick delivery, hassle-free. Would recommend.”

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Posted 10 years ago

“Amazing to be fair. Asked a question and had 3 missed calls prior to answering and gaining the solution. Also had a call 1 day post purchase to confirm delivery date. Fantastic service all around (I haven't received delivery yet but I am assuming that will follow suit)... Thanks, John.”

Helpful Report

Posted 10 years ago

“The price was the cheapest on the market for the safe I chose beating my local supplier by eighty quid. The safe was delivered within one week. Communication regarding delivery was poor though. When I called they said they aren't delivering themselves but it was the manufacturer delivering directly hence they couldn't tell me when.”

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Posted 10 years ago

“Good quality gun cabinet, delivery was very quick. Pleased with order.”

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Posted 10 years ago

“Very good, fast, efficient service”

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Posted 10 years ago

“Everything was perfect. Quick shipment. High quality”

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Posted 10 years ago

“Fast service, very helpful when contacted to check progress of order.”

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Posted 10 years ago

“Safe very good quality and it was fast to be delivered. It was due to be delivered on a Wednesday and I had a phone call on the Tuesday from the delivery driver saying I'll be there in about 5 minutes. Luckily I only work 5 minutes away from my house so I popped home. He then rang to say that he didn't want to drive down my lane as it was abit tight, I think he just couldn't be bothered as had other item delivered in a 7.5 ton. I then had to meet him up the road and he help me out it in my car and then that was it. I had to get it in my house my self bare in mind it's 124kg. Safe great, quick and easy purchase but delivery let them down.”

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Posted 10 years ago

“Great product, super fast delivery. Thank you!”

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Posted 10 years ago

“Excellent service and punctual delivery as promised”

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Posted 10 years ago

“I recently purchased a gun safe. The price was competitive, quality excellent, delivery prompt, packaged well and manufactured to a British standard. I would recommend this company without hesitation.”

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Posted 10 years ago

WinterfieldSafes.co.uk is rated 4.3 based on 515 reviews