WingMirrorMan Reviews

Name: WingMirrorMan
Rating: 3.96

4.0 Rating 875 Reviews

73 %

of reviewers recommend WingMirrorMan

Company Reviews

Metrics

Info

4.0

Based on 875 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WingMirrorMan 5 star review on 7th July 2020

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I still haven't received the Wing mirror nor had an update”

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Posted 6 years ago

Good Morning Kieron, We are sorry to hear that you have yet to receive your order. After checking the correspondence attached to your order I can not see that you have been in touch with us regarding the non-delivery. Would you like to contact our customer services department so they are able to assist you with this enquiry.

Posted 6 years ago

“You my well ask, I still awaiting the completion of my order.5”

Helpful Report

Posted 6 years ago

Good Morning David, we are sorry to hear that you have yet to receive your order. Please contact our customer service team as they will be able to assist you with this!

Posted 6 years ago

“Wasn`t impressed. Ordered a driving side door mirror for 2001 Ford Fiesta Flight which we have had from new. Whilst the mirrow would fit it was 17mm wider than the original equipment mirror and looks at odds with the passenger side mirror.”

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Posted 6 years ago

Good Morning Roy, We are sorry to hear that you have had an issue with a product that you received. I can see that a return has been authorised for you.

Posted 6 years ago

“Selling the product”

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Posted 6 years ago

Good Afternoon Mr Jarvis, We are sorry to hear that you have not had a desired experience on this occasion, we do appreciate your feedback, thank you!

Posted 6 years ago

“Nothing, poor customer service”

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Posted 6 years ago

Good Morning Geoff, I am sorry to hear that you have not had a pleasant experience, I have checked the attached correspondence on your order and can not see any issues were raised with our customer services team. If you do have anything you would like to discuss then please contact us so we can rectify any issues you may have.

Posted 6 years ago

“Speed of service”

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Posted 6 years ago

Good Afternoon, Thank you for your feedback, we are sorry to hear that you made an error with your order and this was not picked up, all our orders are automated and it is sometimes difficult to see customer errors. We do hope that the product you have received is satisfactory and hopefully next time our website may be clearer for your use.

Posted 6 years ago

“Nothing !!!!!”

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Posted 6 years ago

“Decent prices”

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Posted 6 years ago

Good Morning Davinder, Thank you for your feedback, we appreciate you taking the time to share your thoughts on our service, as I am sure you will understand, we attempt to respond to all customer inquiries as quickly as possible, this said, we are always trying to improve how quickly we can provide a response. We believe our returns process is hassle-free and easy to process, however any thoughts would be highly appreciated!

Posted 6 years ago

“Nothing, received completely incorrect part not even for my car, returns complicated,”

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Posted 6 years ago

“nothing at all I paid for 3 day delivery and it took 8 days you promised to refund me the £4.99 and I am still waiting.”

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Posted 6 years ago

Good Morning Mr Tudge, We are sorry to hear that you was not pleased with the delay of your order. We have arranged for your express delivery charge to be reimbursed and this is request is currently with our customer accounts team. We hope to see you again in the future to offer our best service!

Posted 6 years ago

“I could pick up the product.”

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Posted 7 years ago

“nothing at all”

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Posted 7 years ago

“Still yet to receive the product to be impressed.”

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Posted 7 years ago

“Nothing impressed me with this order, slow delivery probably due to the weather, and I believe the wrong part was sent to me, it had no electrical connections and it stated on my order it was a heated .”

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Posted 7 years ago

Good Morning Jon, I can see from your correspondence this has been resolved for you and an exchange on the incorrect product is underway? Is there something else we can do to rectify this for you?

Posted 7 years ago

“At this time I am unimpressed sadly.”

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Posted 7 years ago

Good Afternoon Malcom, I have checked the correspondence on your order and can not see any communication logged from yourself? Would you like to contact our aftersales team on aftersales@buyitonline.ltd so they can assist you with this?

Posted 7 years ago

“quick and easy to order, however when my order arrived it was completely the wrong product. I tried to chat online to sort it out, but was told to email, which I did and never got a reply. When I called 10:30am on Saturday (supposed to open at 10am on sat according to website) it said they were closed. When I got through later that day the man was extremely rude, didn’t once apologise and just said he’d send a returns code and hung up. Really poor service”

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Posted 7 years ago

“Nothing. Parcel was not delivered on due day. One part was missing. When I rang to speak to someone regarding yhe missing part, he was aggresive and rude, not at all helpful.”

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Posted 7 years ago

Good Morning Ann, We are sorry to hear that you have had issues with the delivery. Would you like to contact our aftersales team on aftersales@buyitonline.ltd so they can resolve this for you?

Posted 7 years ago

“Nothing, service was not good”

Helpful Report

Posted 7 years ago

WingMirrorMan is rated 4.0 based on 875 reviews