Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.93

4.9 Rating 270 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 270 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“IT SEEMS TO BE DOING THE JOB WELL ENOUGH. NO SIGN OF ANIMALS MOST OF THE TIME.”

Helpful Report

Hi Chris, Thank you for the review. Please let me know if I can help you with anything else. Don't forget you can use our Forum for sharing your thoughts or asking questions. Warm Regards, Martin.

“A fast and friendly service. Great gear and good honest advice. I will be back and I'm happily spreading the word.”

Helpful Report

Hi Brian, Thanks for taking the time to write us a review and for spreading the word about us. We look forward to assisting you again soon. Warm Regards, Martin & Cheryl.

“Good efficient service. Cheryl was very helpful in sourcing a replacement door for my camera instead of my having to replace the whole unit saving me a lot of money. Excellent!”

Helpful Report

Hi Paul. Thank you for your review. I'm glad we were able to help and hope you are capturing lots of good footage on your camera. If you have any photos or thoughts you would like to share, please post them on our Forum. Kind Regards, Cheryl.

“Good service, sent out a bit late but absolutely no problem with sending it out. Ciel duel bat detector is in working condition, using it regularly now and soon to use recorder with it to record surveys and analyse with batsound when home.”

Helpful Report

Hi Jake, Thanks for taking the time to write a review for us. Please let us know if we can help you with anything further. Warm Regards, Martin & Cheryl

“Martin and Cheryl offer a fantastic and friendly service. They moved quickly to ensure we received our bat detectors in time for some last minute surveys and their prices are highly competitive. We will certainly be returning for all our future equipment purchases. Thanks from all at Babec!”

Wildlife & Countryside Services 5 star review on 1st June 2016

Helpful Report

Hi Tim, thank you very much for your review. We always strive to give our clients what they need, when they need it. Warm Regards, Martin & Cheryl.

“very prompt delivery, good service”

Helpful Report

Hi Cheryl, Thank you for the review. We try our best to provide a great service. Warm Regards, Martin.

“I am very pleased with the service provided by Wildlife and Countryside Services. The staff are friendly and helpful and their prices are very competitive.”

Helpful Report

Hi Mark, Thank you for your review. We're always here to help our clients. Warm Regards, Martin.

“Good service and enjoyable Polish trip. Good to use different equipment on the Polish trip.”

Helpful Report

Hi Joyce, Thanks for the review. Last August's Polish trip was fun but the upcoming trip in June/July should be even better! Warm Regards, Martin & Cheryl

“Martin and Cheryl have always provided excellent customer care. Whether it's explaining the finer points of zero-crossing and full spectrum sampling, or it's chasing up a vital piece of equipment, they have never let us down.”

Wildlife & Countryside Services 5 star review on 20th May 2016

Helpful Report

Hi Martin, Thank you for your lovely review. I hope that we can continue to serve you for many years to come. Yours aye, Martin & Cheryl ;)

“My late uncle, who worked in retail, once told me that it was only when something wasn't right that he could show the customer what really good service was and that what you did then was when it counted. Wildlife and Countryside Services have done exactly that for me, their 60 day return policy should give everyone complete confidence when ordering. Thank you I really appreciate what you have done for me and I wouldn't hesitate to recommend them.”

Helpful Report

Hi Jane, Your uncle was quite right. It's easy for businesses to appear good but when things go wrong you find out how good they really are. We offer the level of service I'd want myself and because we're not a big company you'll always deal with me or Cheryl, not just somebody to whom it's 'just a job'. Many thanks for taking the time to write a review for us. Warm Regards, Martin & Cheryl

“Excellent service all round.”

Helpful Report

Hi Maureen, many thanks for the review. Warm Regards, Martin.

“Quick delivery and helpful”

Helpful Report

Hi Graham, we always try to be helpful and give the level of service we'd want ourselves. Warm Regards, Martin.

“Good service, cam equickly”

Helpful Report

Hi Trina, Thanks for the review. Please let me know if I can help you further. Warm Regards, Martin.

“Fabulous range of products. Excellent service & next day delivery”

Helpful Report

Hi Val, thanks for the review. Hope you and the ospreys are doing well. One of these days I'll get you to come to Poland. Warm Regards, Martin.

“Inexpensive speciality wildlife book delivered quickly - what's not to like? Great products, great service!”

Helpful Report

Hi Sylfest, glad you enjoyed the book. Thanks for the review. Warm Regards, Martin.

“Received Anabat Express the day after ordered it on line - a very prompt and efficient service, thank you.”

Helpful Report

Hi Paul, always happy to help. Thank you for the review. Warm Regards, Martin.

“Cheryl was a dream to deal with - so helpful and efficient. As for my Echo Meter Touch - I strongly recommend it if you like me are wanting to detect bats but prefer something with some visual as well as sound. Excellent gadget and service - Thank you”

Helpful Report

Hi Adrian, thank you for writing such a nice review. Cheryl is so overcome that she's asked me to write this reply. We always strive to give the level of service we'd want for ourselves and she's very good at it. I'm pleased you like the Echo Meter Touch as much as I like mine. Warm Regards, Martin & Cheryl.

“Friendly, quick, professional service.”

Helpful Report

Hi David, we try! Thank you for writing a review for us. Warm Regards, Martin and Cheryl

“It's always a huge pleasure dealing with Martin and Cheryl, they're obviously experts in the field and make great efforts to deliver the very best customer service. I'd recommend them to anyone.”

Helpful Report

Hi Kate, thank you very much for your lovely review. Warm Regards, Martin & Cheryl

“Needed a bat detector for NBMP course in four days. Spoke to Martin on Monday, arrived Wednesday ready for Friday. Tried it out last night, fantastic. Great advice, super service. Thanks.”

Helpful Report

Hi Roger, always happy to help. Thanks very much for the review. Warm Regards, Martin.

Wildlife & Countryside Services is rated 4.9 based on 270 reviews