Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.93

4.9 Rating 282 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

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Wildlife & Countryside Services 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been looking for a trail camera for a while and was overwhelmed by the sheer number of different models and the complete lack of useful advice - then I found this website and downloaded the advice sheet, at last a clear explanation of the features followed by daily emails full of more useful information with no hard sell. I bought a camera package (rechargeable batteries and SD card), got super fast delivery and the camera is superb. Very easy to use, clear instructions and great results. Highly recommend this site and the products”

Helpful Report

Hi Dave, I'm really pleased you found our service useful and hope you are having loads of fun with your camera. Warm Regards, Martin.

“I'm really impressed with the quality of customer service that Martin provides. Lightning fast responses to queries, and always happy to discuss - in detail - various options before you buy, and no sales pressure, either. He also offers a really good email review service for the wildlife cameras which I've found very useful. I can't really review the camera we chose yet, as it's very early days, but I can't fault the accessability and the advice and follow-up help! Thank you, Martin!”

Helpful Report

Hi Judy, Many thanks for the review and I hope you're having lots of fun with your camera. Feel free to share your images on our forum at http://www.wildlifeservices.co.uk/forum.html Warm Regards, Martin.

“Having pre-ordered an Echo Meter Touch 2 (Android) from you, when Wildlife Acoustics announced their release. I can honestly say how brilliant you were at keeping me updated on delays and progress from the manufacturer, but true to your word, once you received your shipment how quickly you sent the item out. I received mine today 17/11/17. Such a shame that the bats are now entering hibernation, so I will not be able to get a true picture of its abilities. Roll on Spring when I can go to our holiday location in Burgundy, where at dusk we get inundated with them off on their feeding runs. Thanks again Martin for your excellent service and if I ever need anything countryside related again, you will certainly be my first port of call.”

Helpful Report

Hi Julian, Spring will soon be here and you can try out your Echo Meter Touch 2 in Burgundy. Please let us know how you get on. Warm Regards, Martin.

“""excellent advice on several different makes of woodland cameras. Having made my choice I received the camera within 3 days. After sales service and all the wildlife information is superb. Thank you. N. Yorks 5-9-17”

Helpful Report

Hi June, Thank you for your review and I trust you are still having fun with your camera? Warm Regards, Martin.

“Very pleased with our camera and feel that if anything does go wrong I can contact Marting knowing that all will be sorted out.”

Helpful Report

Hi Sandy, Thanks for taking the time to write a review for us. I'm sure you'll have lots of fun with your trail camera. Warm Regards, Martin.

“Very pleased with our bat detector which arrived next day delivery. Went on a bat walk on Saturday and more than pleased with the results, at last we know what we are detecting! Glad others are so enthusiastic about our wildlife, keep up the good work. Dave & Margaret”

Helpful Report

Hi Dave & Margaret, Thank you for writing a review for us and we know you'll have many happy evenings with your Echo Meter Touch 2 bat detector/recorder. Warm Regards, Martin & Cheryl

“An excellent and very prompt service.”

Helpful Report

Hi Simon, Thanks for taking the time to write us a review. Warm Regards, Martin.

“If you have tried the rest now try the best”

Helpful Report

Hi Harold, many thanks for the review. Warm Regards, Martin.

“I was interested in the echo meter bat detectors and phoned Martin to discuss. Martin gave me impartial advice and I purchased the Pro version as I wanted to make sure I had the best product for my needs. The detector was sent and received very soon after ordering and I am delighted with it. Martin obviously has a passion for what he does and this is reflected in the excellent service provided by Wildlife and Countryside Services.”

Helpful Report

Hi Steve, thanks very much for your review and for taking the time to write it. Let me know if I can help you with anything else. Warm Regards, Martin.

“I needed a second bat detector in a hurry for a survey scheduled in 3 days time. I phoned Martin in the evening and it was on its way the next day. Fantastic service, definitely number 1 on my list for equipment.”

Helpful Report

Hi Malcolm, always happy to help. Thanks for taking the time to write a review for us. I look forward to looking after you for many years to come. Warm Regards, Martin.

“Very quick response, had the item in my hands within two days - brilliant!”

Helpful Report

Hi Glen, thanks for taking the time to write us a review and I hope you're having lots of fun with your Echo Meter Touch 2. Warm Regards, Martin.

“I wanted to buy a bat box but didn't know where to start looking as there are so many available. Martin gave me prompt, good suggestions on which bat boxes would probably be best for my garden and kept me up to date with delivery details. The box arrived quickly and safely and is now on the wall awaiting some inhabitants. I also enjoy the emails that Martin sends out, all about wildlife.”

Helpful Report

Hi Sue, thanks for taking the time to write us such a nice review. We try our best to offer a great service and fantastic products. Warm Regards, Martin.

“Bought a Little Acorn 5210A trail camera and have had it for a couple of months now. The service as fast and efficient, and the keeping in touch is brilliant. Great Idea. Still getting to grips with the camera and it sighting could be better but will get there. The website was easy to use full of useful information to help you decide what you want. Would certainly use it again”

Helpful Report

Hi Grayeam, Thanks for taking the time to write us a review. Warm Regards, Martin.

“Easy ordering of Echo Touch 2, notified of supply status and extremely fast delivery once item in stock. Well done Martin.”

Helpful Report

We always try to offer the level of service we'd want ourselves. Thank you for taking the time to write a review for us. Martin.

“Great service from Martin. He sorted out two badger gates for me; they arrived quickly and are just what I need.”

Helpful Report

Hi Rachael, I'm pleased you're happy with your badger gates. Let me know if I can help you with anything else. Warm Regards, Martin.

“Hi Martin,after initially sending the wrong swift camera box,you replaced it the very next day.great service and now I just have the small matter of putting it up before the swifts arrive next week,thanks,Laurie.p.s-let's see some pics of Mabel”

Helpful Report

Hi Laurie, sorry about the mix-up. Our supplier's packer got confused. I'll share photos of Mabel in my emails soon. Warm Regards, Martin.

“I ordered some seeds from you in a rush to take to my garden in France and you sent them overnight even before Cheryl had a chance to decorate the packet! But the seeds were great:)”

Helpful Report

Hi Carol, we always try to be efficient, but do you feel deprived of a decorated packet? I think these were only issued as part of the Wildlife Gardening Group, while it was active. Warm Regards, Martin.

“Great little business run by a great guy. 100%”

Helpful Report

Thanks for the great review, Mal. I hope we can continue to provide a great service to you and all our other clients. Warm Regards, Martin.

“Well so far the service I have received from Martin has been first class. I received my camera the Ltl 5610 yesterday (22/3/2017) and can't wait to see how it performs. I will write another review once I have got the hang of the camera. Thanks Martin for you help in assisting me to chose the right camera for me. Regards, Mick Freakley.”

Helpful Report

Hi Mick, Thank you for taking the time to write a review for us. I'm sure you'll have a lot of fun with the camera. Please let me know if I can help you further. Warm Regards, Martin.

“These people (Martin and Cheryl of Wildlife & countryside Services) are immersed in Wildlife, the don't just 'sell product' which they know inside out, they live with wildlife 24/7 and are fountains of knowledge on wildlife in general”

Helpful Report

Hi Brian, Thanks for taking the time to write a review for us. We certainly do live with wildlife 24/7. Please let me know if I can help you with anything else. Warm Regards, Martin.

Wildlife & Countryside Services is rated 4.9 based on 282 reviews