Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.94

4.9 Rating 298 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

Write Your review

Tell us how Wildlife & Countryside Services made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Wildlife & Countryside Services 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looking for a new trail cam, called Martin who answered my questions, order placed via web site. The cam arrived and has been put to use. I'm very pleased with the results and would happily recommend anyone looking for a trail cam and has questions to contact Martin/Wildlife & Countryside Services for advice. Great customer service A+”

Helpful Report

Hi Jerry, Great footage from your new 4K camera and I'm sure you're going to have lots of fun with it. Many thanks for taking the time to write us a review. Warm Regards, Martin.

“Good kit, well packaged. Clear communication”

Helpful Report

Hi Ian, Thanks for your review. We try our best! Warm Regards, Martin.

“Good service, good price, good communication and the product is fabulous. Thank you, very happy”

Helpful Report

Hi Phil, Thanks for your glowing praise! I do try my best. Warm Regards, Martin.

“Very friendly and knowledgeable.”

Helpful Report

Hi George, Thanks for your review. We appreciate it. Warm Regards, Martin.

“I've been buying mostly bat related products from Martin for a couple of years now and he is brilliant. Speedy service (though in this case Royal Mail delivered one item to my neighbour then the other to my own house two minutes later, but that is purely on Royal Mail. He is always good for advice before a purchase as well.”

Helpful Report

Hi Mark, Thanks for taking the time to write a review for us, we really appreciate it. I look forward to assisting you more in the future. Warm Regards, Martin.

“Hi Martin, You provide a wonderful service, it is so easy to use your website for ordering and payment. Delivery is prompt and when stated no hanging around. Very helpful, would totally recommend this company for all your wildlife needs.”

Helpful Report

Hi Joyce, Thank you for your kind words. 🤠 Warm Regards, Martin.

“Always a great service from Martin.”

Helpful Report

Hi Paul, Thanks for your review. I always try my best! 🤠 Warm Regards, Martin.

“Martin provides excellent, personalised customer service and is very accommodating. Delivery was swift and straight froward. Would highly recommend and will definitely use his services again.”

Helpful Report

Hi Sarah, Thanks for taking the time to write us a nice review. Warm Regards, Martin. 🤠

“Really helpful”

Helpful Report

Hi Kelly, Thanks for your review. Warm Regards, Martin. 🤠

“I've had excellent service whenever I have used Wildlife & Countryside Services, hence they are the first place I look when I need new equipment”

Helpful Report

Hi Ian, Thanks for writing us a review. We always strive to provide the level of service we'd want ourselves. Warm Regards, Martin.

“So glad I found this company. His advice about making the correct purchase was invaluable, and also how to set it up for the results wanted. First night captured amazing footage . Already considering buying another trail camera, addictive.”

Helpful Report

Hi Linda, Thanks for taking the time to write us a review. I'm sure you'll continue to have fun capturing wildlife on your cameras, as I do. Warm Regards, Martin.

“The pippyg was delivered by return. Very professional with a personal touch. Thank you.”

Helpful Report

Hi Alan, Thanks for writing us a review. I'm glad you appreciate our service. Warm Regards, Martin. 🤠

“Fast dispatch and delivery, good communication re order updates. Great service (as always).”

Helpful Report

Hi Sally-Ann, Thanks for taking the time to write a review. I look forward to assisting you again soon. Warm Regards, Martin. 🤠

“Easy to order, quick despatch, product arrived quickly and with a personal note. Buying from independent businesses is the best!”

Helpful Report

Hi Sarah, Thanks for taking the time to write us a review. Also, thanks for supporting independent businesses! 🤠 Warm Regards, Martin.

“The Heath Moth Trap I purchased is exactly as described. My only observation is that before trying to assemble the trap, a smooth file or sturdy abrasive paper should be run over the edges and corners of the metal sheets to remove the burrs and sharp edges left by the manufacturing process. Other than that, and perhaps two pairs of hands for the assembly, I am very happy with my purchase.”

Helpful Report

Hi Keith, Thanks for writing us a review. I'll pass your comments to the manufacturer. I hope you have lots of fun and find some cool moths. Warm Regards, Martin. 🤠

“Always most helpful and provide excellent after sales service.”

Helpful Report

Hi John, Thanks for the nice review. We always aim to give the level of service we'd want ourselves. Warm Regards, Martin. 🤠

“Happy customer. Purchased the Echo Touch 2, communication while ordering was good, no issues with delivery and happy with the device.”

Helpful Report

Hi Christie, Thanks for taking the time to write us a review. I'm sure you'll have a lot of fun with your Echo Meter Touch 2 bat detector. Warm Regards, Martin & Cheryl.

“Product (Ibstock Swift Box) delivered in good condition at stated time. Information on installation, or a link to such information, would be helpful.”

Helpful Report

Hi John, Thanks for your review. I'll send you the data sheet for the swift box via email. Warm Regards, Martin.

“I ordered the Naturespy Wildcam 2 on the basis of the good reviews it had received, and I was not disappointed. The footage is excellent and it is easy to switch between the various recordings on the App. The personal note which was included in the package was a nice touch and the camera was well priced. Setting up was a bit niggly especially after I changed my wifi code a few days later and needed to reset the camera, but I followed the included directions and got there in the end. It has been easy to share my camera recordings with friends and family who are all impressed with the high quality. We have now verified that we do indeed have hedgehogs in the neighbourhood which visit regulary, on the downside to that we have also seen a few rats, sometimes ignorance is bliss!”

Helpful Report

“So very helpful .good advice Great service. Would buy again from wildlife &countryside.”

Helpful Report

Hi Jeannette, Thank you for writing us a nice review. We aim to please. I'm sure you'll get a lot of fun from your new trail camera. Warm Regards, Martin & Cheryl.

“Product arrived well packaged and in good time, thank you.”

Helpful Report

Hi Angela, Thanks for writing us a nice review. We hope you enjoy your bat detector. Warm Regards, Martin & Cheryl.

Wildlife & Countryside Services is rated 4.9 based on 298 reviews