Wildlife & Countryside Services Reviews

Name: Wildlife & Countryside Services
Address: Pentre Lane, Rhuddlan
Rating: 4.93

4.9 Rating 282 Reviews

100 %

of reviewers recommend Wildlife & Countryside Services

Company Reviews

Metrics

Info

4.9

Based on 282 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Wildlife & Countryside Services:

The only place on the planet with a full 60 day 100% Satisfaction Guarantee, a free extra year's warranty on all bat detectors and Lifetime Backup & Support on trail cameras.
Whatever you need on a wildlife & nature theme, we can help you.

Visit Website

Phone:

0333 9000 927

Email:

support@wildlifeservices.co.uk

Location:

Pentre Lane
Rhuddlan
LL18 6LA

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Wildlife & Countryside Services 5 star review on 12th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Looking for a new trail cam, called Martin who answered my questions, order placed via web site. The cam arrived and has been put to use. I'm very pleased with the results and would happily recommend anyone looking for a trail cam and has questions to contact Martin/Wildlife & Countryside Services for advice. Great customer service A+”

Helpful Report

Hi Jerry, Great footage from your new 4K camera and I'm sure you're going to have lots of fun with it. Many thanks for taking the time to write us a review. Warm Regards, Martin.

“Product (Ibstock Swift Box) delivered in good condition at stated time. Information on installation, or a link to such information, would be helpful.”

Helpful Report

Hi John, Thanks for your review. I'll send you the data sheet for the swift box via email. Warm Regards, Martin.

“I ordered the Naturespy Wildcam 2 on the basis of the good reviews it had received, and I was not disappointed. The footage is excellent and it is easy to switch between the various recordings on the App. The personal note which was included in the package was a nice touch and the camera was well priced. Setting up was a bit niggly especially after I changed my wifi code a few days later and needed to reset the camera, but I followed the included directions and got there in the end. It has been easy to share my camera recordings with friends and family who are all impressed with the high quality. We have now verified that we do indeed have hedgehogs in the neighbourhood which visit regulary, on the downside to that we have also seen a few rats, sometimes ignorance is bliss!”

Helpful Report

“So very helpful .good advice Great service. Would buy again from wildlife &countryside.”

Helpful Report

Hi Jeannette, Thank you for writing us a nice review. We aim to please. I'm sure you'll get a lot of fun from your new trail camera. Warm Regards, Martin & Cheryl.

“Product arrived well packaged and in good time, thank you.”

Helpful Report

Hi Angela, Thanks for writing us a nice review. We hope you enjoy your bat detector. Warm Regards, Martin & Cheryl.

“Excellent service - purchased item delivery updates and very well packed for transit. Thanks.”

Helpful Report

Hi Kenneth, Thanks for taking the time to write us a review. I hope you have a lot of fun with your new bat detector. Warm Regards, Martin. 🤠

“Excellent service from Martin Bailey.”

Helpful Report

Hi Philippa, Thanks for the review. We aim to please! 🤠 Warm Regards, Martin.

“Hi martin really like the bat detector 5 works very well seen plenty of bats with it and also had a cub scout group with me to. Thank you”

Helpful Report

Hi Chris, Glad you like your bat detector. The Magentas are a well-loved brand that just keep on going! Warm Regards, Martin & Cheryl.

“Purchased a bat detector. Delighted with the service. Answered my email query about compatibility and returns within hours, and despatched the order immediately as well.”

Helpful Report

Hi Sarah, Thanks for taking the time to write us a review. We're sure you'll have a lot of fun with your Echo Meter Touch 2. Warm Regards, Martin & Cheryl.

“Everything was easy, ordering and paying for the item. It came super wrapped so no chance of damage and delivery was speedy. So, a grrrreat service, thank you.”

Helpful Report

Hi Mel, Thanks for taking the time to write us a review. We always strive to give the level of service we'd want ourselves. Warm Regards, Martin & Cheryl. 🤠

“The book I wanted was out of stock on every online site, but Martin went straight to the publishers and arranged for delivery within a few days after chasing them up. This personal touch rare these days and very much appreciated 👍”

Helpful Report

Hi Colin, Thanks for taking the time to write us a review. We always try to go further than other suppliers in helping our customers and clients. Warm Regards, Martin & Cheryl.

“I am really pleased to have purchased our equipment through Wildlife Services; I wasn't really very confident on what was the right equipment for our needs and budget but Martin gave his time to talk through this in detail which was a great help. Once ordered, Cheryl kept in touch on the progress of our order which arrived super quickly! Our equipment is up and running without any problems but I feel confident that I can get in touch if we do experience any problems & the equipment came with a longer warranty than standard! I would definitely go back to Wildlife Services for future needs and recommend them to others.”

Helpful Report

Hi Lisa, Thanks for taking the time to write us a detailed review. We're always (during 'working hours' at least) here to support you if you have any problems or questions. Warm Regards, Martin & Cheryl. 🤠

“I found Martin very helpful, with advice I could not get easily from reading the product reviews. He was also very patient even on the 3rd phone call! Posting was very quick and solid packaging so my bat detector arrived in good condition. I found the range of products impressive. Price was comparable with other retailers but won on post being included. I have no hesitation in recommending this company.”

Helpful Report

Hi Keith, Thanks for writing us a review. We always aim to give the level of service we'd want to receive ourselves. Warm Regards, Martin @ Cheryl.

“Helpful and knowledgeable about the product; I’m confident that I could call for help if I have any problems with it in the future. Prompt delivery and a good price!”

Helpful Report

Hi Alan, Thanks for taking the time to write us a review. We're (almost) always here to help. Warm Regards, Martin & Cheryl.

“Really helpful Martin went out of his way to help me when I had left things to the last minute! Will be getting all my equipment from here in the future”

Helpful Report

Hi Samuel, Thanks for taking the time to write us a review. We look forward to being able to assist you again soon. Warm Regards, Martin & Cheryl. 🤠

“Martin answered all my questions promptly; the ordering process was easy and efficient and the delivery driver was informative and refreshingly friendly. The wildflower turf was as expected; it looks healthy and well cared for - looking forward to seeing it establish and bloom!”

Helpful Report

Hi Anna, Thanks for taking the time to write us a review. We're pleased, though not surprised, that you're happy with your wildflower turf. Please send us photos of it as it develops through the years. Warm Regards, Martin & Cheryl.

“Product as described, prompt delivery, good to deal with”

Helpful Report

“Excellent customer service; very helpful and no hard sell.”

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Hi Per, Thanks for writing us a review. We aim to give the service we'd want to receive ourselves. Warm Regards, Martin & Cheryl.

“Not only was the price for my sparrow and bat boxes the best I could find, I then discovered Martin and his absolute passion for all things wild! The product was delayed but Martin was on it and it was then delivered within three days. Also, his blog is not only informative but sometimes rib-ticklingly funny. I will be back here for all my future supplies as I develop my wildlife garden and woodland.”

Helpful Report

Hi Ian, Thanks for taking the time to write us such a nice review. I'm glad you enjoy my inane witterings. Warm Regards, Martin & Cheryl.

“Purchased Echo Meter Touch. Very competitive on price, excellent fast service. Come on bats.........”

Helpful Report

Hi S, Thanks for writing us a review. We're sure you'll have lots of fun with your EMT2. Warm Regards, Martin & Cheryl.

“Purchased Echo Meter Touch 2 Pro, excellent price and extra warranty provided. Had an issue with PayPal, called up and spoke to a lovely, helpful member of the team…sorted! What a great company! Thanks”

Helpful Report

Hi Jo, Thanks for taking the time to write us a nice review. We're sure you'll have lots of fun with your EMT2 Pro. Warm Regards, Martin & Cheryl.

Wildlife & Countryside Services is rated 4.9 based on 282 reviews