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Wholesale Domestic Bathrooms Reviews

4.1 Rating 713 Reviews

73 %

of reviewers recommend Wholesale Domestic Bathrooms

Company Reviews

4.1

Based on 713 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 77%
Accurate And Undamaged Orders	Greater than 64%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Returns Process	Easy

About Wholesale Domestic Bathrooms:

In 1963, Wholesale Domestic Bathrooms opened the doors of its showroom for the first time and set about providing the people of Britain with an unparalleled choice of bathroom products at the best value prices.

Recognised by many as Scotland’s largest & favourite bathroom retailer, it is our mission to build upon this excellent reputation by delivering first class products & service at all times.

Visit Website

Phone:

0344 809 4249

Email:

customerservices@wholesaledomestic.com

Location:

50 Montrose Avenue, Hillington Park, Glasgow
G52 4LA

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good service in store”

Posted 1 year ago

Good morning, Thank you for leaving us a positive review. We are happy to hear you have enjoyed the service you have received. Many thanks, WDB

Posted 1 year ago

“Very friendly and helpful staff store well laid out, and plenty to choose from”

Posted 1 year ago

Good morning, Thank you for leaving us a review. We are glad to hear you have enjoyed your time on our showroom. Many thanks, WDB

Posted 1 year ago

“Friendly and helpful, reasonable enough prices if you research well. I'm finding the soft close toilet seats break quite easily and there not cheap but they are replaced seemlessly if they are under a year old.”

Posted 1 year ago

Good morning, Thank you for taking the time to leave us a positive review. We are glad to hear you have enjoyed the service you have received. Many thanks, WDB

Posted 1 year ago

“Good value and excellent service”

Posted 1 year ago

Good morning, Thank you for taking the time to leave us a positive review. We really appreciate your feedback. We are glad to hear you have enjoyed the service you have received. Many thanks, WDB

Posted 1 year ago

“Would have been helpful to see a range of shower cubicles laid out side by side showing the different lengths. We have ended up with a cubicle that is adequate but might have been better if another 100mm longer. Otherwise not a bad experience and the best and biggest selection in one location. Delivery came when arranged and nothing missing.”

Posted 1 year ago

Good morning, Thank you for taking the time to leave us a positive review. We really appreciate this. Many thanks, WDB

Posted 1 year ago

“Good quick delivery very professional when there was mishap and dealt with the problem quickly no fuss would use them again”

Posted 1 year ago

Good morning, Thank you for taking the time to leave us such a positive review. We really appreciate this. Many thanks, WDB

Posted 1 year ago

“Staff were very knowlegable , huge variety of items that could be mixed and matched, i was charged delivery charge but will call them to recify , website says over £500 , my delivery on hold.”

Posted 1 year ago

hi, thank you for your review. Just to clarify that the 'free delivery on orders over £500' refers to a kerbside pallet delivery. Looking at your order it looks like you have chosen our upgraded 2-man delivery service. This means that the goods will be taken into your property and placed in a room/s of your choice. You will also receive a call the day before advising of a 3-hour timeslot. With this option we can also get our delivery team to call when en route. Please feel free to call us to discuss this further and we thank you for being a Wholesale Domestic customer. Many thanks, WDB

Posted 1 year ago

“Huge selection of really nice bathroom suites. The staff were helpful. Turns out one of the units we’d ordered was going to be too big and they took it back but we were warned the box it was in would have to be in perfect condition. before they would so be aware. Reasonable prices and the delivery went to the shop where we were able to pick it up. Looks good in situ.”

Posted 1 year ago

Good morning, Thank you for taking the time to leave is a positive review. We really appreciate this. Many thanks, WDB

Posted 1 year ago

“Order was missing a few items mainly the actual toilet pan and some wrong drainage items but couldn’t be delivered so had to trail to Glasgow for these ! Staff also never said when buy that the ceiling panels would be too short so they had to be returned lady on phone was brilliant but when returning items and exchanging other depot staff was shocking! Also ordered an extra few items online and went to collect to be told no forklift drive in to come back( drove a distance with a trailer on) so eventually they used airport ladders!! Please with items but customer service leaves a lot to be desired”

Posted 1 year ago

Hi Glynis, Thanks for your review and the feedback, which has been shared with our team. We apologise for the experience you had when collecting items. We are delighted that you're happy with your products, so we shall ensure we learn from your experience and hope to see you again at WDB. Kind regards, WDB

Posted 1 year ago

“Very helpful.”

Posted 1 year ago

“After sales service was very good”

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 1 year ago

“Range was good; browsing comfortable. Ordering was straightforward and delivery was as specified. Queries were answered promptly and satisfactorily. Would always consider them first for bathroom needs.”

Posted 1 year ago

Good afternoon John, Thank you for taking the time to leave us a positive review. We really appreciate your feedback! We love to hear our customers having a great experience with us. Many thanks, Hayley

Posted 1 year ago

“Bought a shower base, doors and wetboard, wetboard arrived damaged at all corners, luckily we had the headroom to cut the damaged parts off, two components missing from the door assemblies, contacted customer services who were very helpful and apologetic, replacement parts were sent and arrived damaged, again contacted customer services who were again apologetic and arranged replacement part. The quality of the bathroom products are excellent, customer serviced and after sales were also excellent, no problem with them at all, they did there best to help. Wholesale Domestic definitely need to review their delivery contractor, it appears that their employees do not take enough care of packages for delivery, this is hurting the reputation of a great supplier.”

Posted 1 year ago

Good afternoon James, Thank you for taking the time to leave a great review. We appreciate your understanding and comment on our delivery contractors. I will make sure that this gets passed onto our transit and warehouse team. Many thanks, Hayley

Posted 1 year ago

“No problem with the quality of goods I received or prompt despatch. The only thing is I didn't get notice of when it was going to arrive it just appeared on my doorstep without warning, if it wasn't for the kindness of the delivery driver I would have been snookered getting it inside the house.”

Posted 1 year ago

Good afternoon Maureen, Thank you for taking the time to leave such a positive review. We really appreciate your feedback! We are sorry to hear your order was delviered without notice. We are grateful for your understanding. Many thanks, WDB

Posted 1 year ago

“Very good and hassle-free experience”

Posted 1 year ago

Good afternoon, Thank you for taking the time to leave such a positive review - we appreciate this feedback! Kind regards, WDB

Posted 1 year ago

“It was good when the warehouse was round the back”

Posted 1 year ago

Good afternoon Hugh, Thank you for taking the time to leave a review. We really appreciate your feedback. Many thanks WDB

Posted 1 year ago

“Wholesale Domestic provided an excellent service, with 1 exception - which appears to be a result of your website not being updated quickly enough. As part of my bathroom refit, the Multipanel panels I ordered (and after submitting the order) weren't available in the sizes I requested - even though your website said they were available. It transpired that they had been discontinued. I was promptly called and told the order couldn't be fulfilled. However, upon my calling multipanel directly, they told me that other panel size configurations were possible. I then called Wholesale Domestic to reconfigure my order. This caused a significant delay. The website and information about product availability needs improved. Regardless, communications from Wholesale Domestic are some of the best I've ever encountered. Excellent updating of information - provided by people who know what they are talking about and speak in plain, clear English. I will recommend Wholesale Direct to anyone requiring bathroom equipment / services. Lastly, why not provide a fully 'in-house' fitting service? That would be the icing on the cake. I am very pleased with my new bathroom. Many thanks, Paul Wilson”

Posted 1 year ago

Hi Paul, Many thanks for taking the time to leave such valuable feedback. We are currently developing our website and your experience has been shared with the relevant team to address the 'disconnect'. We also hear you regarding the fitting service, wouldn't that be handy? Finally, it's great to hear someone recognise the expertise and passion of our people. They're our greatest asset. Kind regards WDB

Posted 1 year ago

“The service was good, however, the toilet and bath I bought look great but are not easy to use.. The toilet acquires embarrassing stains due to the shape of the squared-off bowl.. which is embarrassing for guests , and the bath with central tap and drain is awkward to use for topping up hot water as it can burn you as it hits your legs and the waste in the centre of the bath pops open is you sit on it .. so, all in all, it was money badly spent .. My old suit was far easier :(”

Posted 1 year ago

“Sales assistant extremely helpful with finding right replacement product.”

Posted 1 year ago

Hi there Eileen, I'm glad to hear we were able to assist with your replacement! Thank you for taking the time to leave a review :-) WDB

Posted 1 year ago

“My delivery was cancelled and sent to a courier which was incorrect. I then was told that it was being delivered when It never arrived I called and was told it was not being delivered until the following week. After discussing this with the girl she managed to get it delivered that day. I am happy with all my items and would definitely buy from you again.”

Posted 1 year ago

Good morning, Thank you for taking the time to leave your feedback. Sorry to hear that you had issues with the delivery originally, it seems it was dispatched out in error to the courier. However, I am glad we were able to get this resolved in a timely manner for you! Kind regards, WDB

Posted 1 year ago

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Wholesale Domestic Bathrooms is rated 4.1 based on 713 reviews